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Engineer Customer Service

Location:
Sunnyvale, CA
Salary:
80000
Posted:
May 18, 2020

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Resume:

Willy Glynn Njomen

DevOps Engineer / Red Hat Certified Linux Systems Administrator

**** ******* *******, *******, ** 94555. Phone:510-***-**** email: addail@r.postjobfree.com

Skills

•Version Control Systems: Git,Bitbucket

•Bash Shell Scripting

•Automation/Deployment: Ansible •Continuous Monitoring: Nagios

•Virtualization: Oracle Virtual Box

•Platforms: Linux Centos 6&7 RHEL 6&7

•Storage: LVM, NAS

•Web server: Apache

•Ticketing: Jira/Kanban board/Confluence

•Strong verbal and written communication skills

Certifications

RHCSA (Red Hat Certified System Administrator)

SCRUM Master Accredited Certification

•Database: MySQL

•OWASP Dependency-Check: Maven

•Apache, web Server, error.log,

•Automation, Bash, Hardware, content

•Firewalls, Help Desk, HTTP, inventory, LAMP, Managing, memory

•NAS

•NFS, Network installation, network

•Process Management

•Red hat Linux, SAMBA

Scrum, SSH, servers, Shell Scripting

Linux System Adminstrator 04/2018 to current

Data service inc – Bear, DE

•Managing physical, virtual, and network storage (HD’s, LVM’s,, SAMBA, and NAS).

•Using command line & software server/application monitoring and process management tools (Nagios, RSyslog).

•Perform installation, configuration, monitoring and troubleshooting of LAMP.

•User/group administration, file/directory security, authentication and access management (SSH, Firewalls).

•Analyzing and interpreting system and application log files.

•Configuring SElinux and Tripwire intrusion detection security software. Server hardware such as RAID systems, server construction, DISK subsystems, Ethernet controllers, SCSI, SATA and iSCSI systems

•Configuration and management of network services (HTTP, SCP NTP).

•Troubleshoot boot issues, identify and resolve service failures affecting boot.

•Collect system information to aid in troubleshooting, document resources, monitor for any behavior modifications & intrusion, configure system to send log messages to system centralized host.

•Installation, configuration, and Hardening of standalone Linux servers.

•Performing periodic system updates/Patches.

IT SUPPORT TECHNICIEN, 10/2015 to 2/2018 MTN– Douala, Cameroon

•Monitoring Operations and collaborating with employees Help Desk level2 Tech Support Vodafone Essen Germany, Network installation & connectivity tasks for business clients.

•Providing fast pace customer service satisfaction in a quota driven environment, providing accurate customer support to clients all over Europe of English, French and Deutsch language backgrounds.

•Hardware assembly and quality control.

•Testing & troubleshooting new applications.

•Providing end-user system support, resolving access and connectivity issues.

•Collaborate with IT professional to track company asset inventorydatabase.

Education

ESG-ISTA Douala & Institute fotso victor of Bandjoun (October 2010 - August 2013)

Bachelor in IT management

OHLONE Community College – FREMONT, CA, USA (2015 – 2017) Completed some courses toward Associate degree in Computer Systems Technology



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