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Scrum Manager

Brooklyn, NY
May 18, 2020

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Zukhra Murray, CSM

mobile: 646-***-****


Ambitious individual seeking an agile environment to apply my SCRUM skills for team growth.


Hudson Bay Company (HBC Digital), New York, NY

Technical Project Manager / SCRUM Master

September 2016 – present

●Delivered business critical backoffice and infrastructure projects for multiple banners

(The Bay, Saks Fifth Avenue, Lord & Taylor, Saks Off5th, Gilt)

Migrating business-wide workload OMS (Order Management System) and BOPIS (Buy Online Pickup In Store)

Inventory Redesign

HTTPS Migration for all .com banners

Planned the migration to a microservices architecture in Amazon Web Services (AWS)

End User Device Refresh for all Corporate offices, DC and stores across the US and Canada

Delivered the assessment, buildout and migration of Microsoft Azure Cloud Platform

Managed Migration project and ran the cutover to Salesforce Platform

●Oversaw tasks to migrate a multi-billion-dollar retail company from a data center to AWS

●Optimized the scope and deliverables for Site Reliability Engineering (SRE) projects

●Managed the workload and tasks for Networking and Security/Compliance teams

●Reviewed contracts and Statement of Work (SOW) with vendors, procurement, finance, and legal

●Tracked and managed all team budget expenses

●Mitigated risks for on-time and on-budget delivery

●Wrote business cases for cost avoidance and acquiring new technologies for infrastructure

●Created and maintained the Jira boards, dashboards and Confluence pages -- identify epics, create user stories, and spikes

●Identified backlog aging and tracking, burndown metrics, velocity, and capacity planning

●Improved efficiency and productivity within teams by exercising the team building activities, sprint planning, retrospective sessions on a regular basis

●An evangelist for internal implementation of Scrum with problem-solving skills -- the ability to quickly adapt & respond to changing needs and shifting priorities

●Supported and educated the Product Owner -- especially with respect to grooming and maintaining the product backlog

●Optimized the organizational communications for transparency and governance purposes

Hudson Bay Company (Saks Fifth Avenue and Saks Off5th), New York, NY

Senior QA Analyst / BA

March 2015 – September 2016

●Triaged and ran the production deployment for backend systems

●Created user stories with Product Owner and facilitated sprint planning and grooming sessions

●Led System Integration and E2E testing cycles as SME between Digital and Enterprise applications

●Drove the education and onboarding sessions for digital backend services and downstream architecture

●Collaborated on a wide range of continuous and process improvement initiatives, including creating process flow maps, procedures and training materials

●Supported other quality and compliance activities as required including supporting audits and inspections.

●Worked with developers on improving system testability and creating continuous testing environment

Scivantage, Jersey City, NJ

QA Analyst

January 2013 - March 2015

●Tested conversion of the Market Data quote vendors for entire application/system

●Covered Functional, UI and Integration testing of the application with test scenarios

●Created and tracked Bugs using JIRA and paired with dev team for fix

●Documented large projects and product changes from QA perspective using Confluence

●Created dashboards for several projects, the cycles and version for each release, and maintain test cases

●Helped developers to sort and resolve issues caused by shift of business priorities

●Paired with UX team to document user experience path and create test strategy


Scrum Alliance, New York, NY

Certified Scrum Master (CSM®) -- License Number: 807984

Currently pursuing Certified Scrum Professional (CSP®)

Six Sigma, New York, NY -- Yellow Belt

Tashkent State University of Information and Technology, Uzbekistan - BA

September 2006 - July 2009

Tashkent State University of World State Languages, Uzbekistan - Associates Degree

September 2004 - July 2006

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