Experienced installation/implementation technician currently seeking medical related role where my skills and expertise can be utilized.
Technician with 2 year's experience in working with various Becton Dickinson equipment in hospital environments. Accustomed to communicating with customers daily and takes pride in providing the highest level customer service while performing duties as efficiently as possible. Works well individually and in teams and is experienced in utilizing medical devices on a daily basis along with programs such Epic. Willing to travel and have a passion for technology.
Lone Star Cypress College; Pursuing Associates Degree in Applied Science 2012-present
Pharmacy Technician Certification
Microsoft word, excel, outlook
Excellent oral and communication skills
High level of precision
Exceptional work ethic
Medication Inventory Management
Military veteran trained in electronic equipment repair and medic
Sr. Analyst, Professional Service, Implementation
Becton Dickinson & Company, San Diego, CA. 02/18 to present
Analyze and resolve issues that have the potential to jeopardize performance and/or ability to meet agreed upon project deliverables
Demonstrate expertise in established Pyxis product implementation process and tools
Possess excellent organizational skills with the flexibility to readily adapt to change
Conduct in-depth client training on the use of BD products
Work closely with the Manager, Professional Services, Lead Analyst, Consultants and Project Managers to maintain project and customer relationship health
Responsible for orders on small, medium, large hospital projects
Demonstrates the professional and soft skills needed to be an effective project manger
Inpatient Pharmacy Technician
MD Anderson Cancer Center, Houston, TX 03/15 to 02/18
Perform sterile and non-sterile compounding
Communicated with Patients and their providers in regard to their insurance and prescription refills
Review prescriptions for accuracy, and risks, clarify any discrepancies with the prescribing physician
Ensured that patients information was updated when necessary using Epic
HEB Pharmacy, Cypress, TX 07/09 to 02/15
Reviewed patients prescriptions for accuracy
Swiftly and correctly calculated dosages
Responsible for dispensing medications, preparing prescription labels and filling prescriptions for approval by pharmacists.
Used the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.
Researched and resolved dosage conflicts, potentially harmful drug interactions
Addressed insurance issues by communicating with patients, insurance providers and doctors.
Resolved any other relevant matters to ensure patient safety/wellness and build customer loyalty.
Senior Pharmacy Technician
Walgreen’s Pharmacy, Houston, TX 05/06 to 07/09
Responsible for ensuring that prescriptions were being filled accurately
Communicated with other third parties in regard to
Handled communication with customers to handle complaints
Thought critically and used problem solving skills
Enthusiastic, confident and possess strong communication skills
U.S. Army (2000-present)
Managed medium-sized community clinic for a year
Lead Welcoming and retaining new soldier project
Lead different sized teams from small to medium
Created and presented reports to update leadership on status of clinic