BENJAMIN WHITEHEAD
North Charleston, S. Carolina 29420
Home: 843-***-**** e-mail: adda1x@r.postjobfree.com
Mobile: 912-***-****
SUMMARY OF QUALIFICATIONS
Participated in numerous Security, Test, & Evaluations (ST&E) for the periodic assessment of risk to IRS operations and assets which led to Authorization to Operate (ATO).
Proficient in Information Assurance with an emphasis on the Federal Information Security Management Act (FISMA) process to include, but not limited to: DoD Information Assurance Certification and Accreditation Process (DICAP); National Institute for Standards and Technology; and Risk Control.
Participated in the Certification and Accreditation (C&A) of various naval and marine systems in several different roles including testing, documentation, and remediation.
Proficient in several security-centric products including Security Content Automation Protocol (SCAP), Retina, and Security Readiness Scripts (SRRs)
Researched, developed, and produced numerous Security Configuration Standards for several government Agencies, such as the IRS and Dept. of Defense
Excellent verbal and communication skills
EDUCATION AND TRAINING
Master of Arts in Information Technology Management & Organizational Security Management
Webster University
Charleston, S.C.
Graduation Date: October 2012
Bachelor of Science in Information Technology
Georgia Southern University
Statesboro, Georgia
Graduation Date: May 2007
Major: Information Technology
Minor: Accounting
CompTIA Security+ (07/16/2010)
CompTIA Server + (12/30/2010)
ISC2 Certified Authorization Professional (CAP) (03/08/2013)
EMPLOYMENT HISTORY
Information Security Analyst
Travis Johnson, IRS Team Lead, Human Touch
HumanTouch, McLean VA, April 2015 – Present
Develop and deliver Security Configuration Standards that comply with required IRS standards and guidelines
Researched Security Configuration Standards for various systems
Information Security Analyst
Patrick McNabb, IRS Team Lead, Actionet
Actionet, Vienna, VA., Nov 2013-April 2015
Participated in numerous Security Test & Evaluation (ST&E) for the periodic assessment of risk to IRS operations and assets which led to Authorities to Operate (ATO).
Developed testing modules and SOP’s for IRS testing of network devices.
Conducted risk assessments and provided recommendations IAW NIST SP 800-53
Information Security Analyst
Bob Coomes, IRS Team Lead, Honeywell Technology Solutions
Honeywell Technology Solutions Inc., North Charleston S.C., Nov 2010-2013
Participated in numerous Security Test & Evaluation (ST&E) for the periodic assessment of risk to IRS operations and assets which led to Authorities to Operate (ATO).
Participated in the Certification and Accreditation (C&A) of various naval and marine systems in several different roles including testing, documentation, and remediation.
Developed and maintained inventory for Honeywell laptops, to include minor repairs, maintaining an acceptable level of laptops; and designing a system of laptop replacements for the site.
Assisted in the identification and tracking of information and systems that must be protected as part of the company's information security program in accordance with existing procedures and guidelines.
SharePoint Administrator (Intern)
Michael Hoyt, Program Manager, Life Cycle Engineering
Applied Technology Group, North Charleston S.C., May 2010-July 2010
Reorganized the company’s SharePoint Site.
o Written and Executed an Integration Test Plan, System Test Plan, and Cases for testing the SharePoint site.
o Designed Site Features and created Content Types for Document Libraries to maintain various data and Customized Search functionality according to the specific user requirements.
o Completed the SharePoint site ahead of schedule and under budget.
Wrote several approval forms in InfoPath 2007 for the SharePoint site that resulted in a quicker employee approval process for the company.
o Worked with different data sources in the InfoPath to auto populate the form, improving employee efficiency.
Performed regular system maintenance, hardware and software upgrades, and performance tuning for Windows servers
Systems Engineer (Intern)
Various Managers
DAKAmerica, Goose Creek S.C., Nov 2009 - Jan 2010
Cleaned up the fields in the Aspen Info Plus .21 Databases.
Ensured the data integrity of their reports and historical data.
Assisted in the design and development of DAKAmerica’s logon procedures for their manufacturing machines.
Assisted in the development of the project plan, tracked project execution, and managed changes of the 14 manufacturing machines.
Assisted in writing the logon procedures for the machines in VB6 using Microsoft Visual Studios 2008.
Technical Support
Pembroke Telephone Company, Pembroke, Georgia, Jun. 2004 - Jan. 2008
Supported customers in their use of general software applications.
Maintained timely and accurate records of support issues using tech-support-email, spreadsheets, and help desk management system which helped reduce the dispatch time of technicians.
Delegated and escalated issues to appropriate tech department colleagues.
Monitored all support requests to ensure timely resolution.
Technical Support
ComputerWiz, Pembroke, Georgia, Nov 1999 - Jun 2001
Provided training to clients in the use of system and applications as related
to Internet resulting in 85% customer satisfaction while as tech support for ComputerWiz
Obtained a general understanding of Windows XP, Vista, and application operations such as Microsoft Office, FrontPage, and Visio which related to company offered services and identified and corrected or advised, on operational issues in client computer systems.
Perform creation of new accounts using company provided software tools such as Windows 2000 server and maintained internet communications for over 5000 customers.
Installed, configured and upgraded Windows XP,Vista, and 7.
Built desktops and installed peripherals such as soundcards, motherboards, processors, and network cards.
Designed web pages using Java base script software, FrontPage, trained new users to work with administrative applications such as MS Office.
Professional Soldier
U.S. Army, Ft. Benning, Georgia Jun 1988 - Nov. 1999
Lead an infantry team in combat operations, providing tactical and technical
guidance to subordinates and professional support to both superiors and
subordinates in the accomplishment of their duties.
Conducted border security while serving in the military in Germany and participated in Operation Desert Storm as a Team Leader.
Maintained 100% accountability for tracked equipment during military career, to include weapons, vehicles, software, and laptops valued at more than $5,000,000.
Awarded Soldier of the Quarter, NCO of the Quarter, and Recruiter of the Month.