Customer Service Representative

PAMELA DENICE DEL ROSARIO GONZALES

**** ******* ****** ******** ********* City

092********

Email: *************@*****.***

PERSONAL DATA

Age: 21 years old Height: 5’3 ft.

Birthday: January 14 1999 Weight: 57 kg.

Gender: Female

Civil Status: Single

Religion: Roman Catholic

Languages: Filipino and English

Profile

I am looking forward in applying at your company. I may be a fresh graduate with minimal work experience but I am smart and a fast learner who can do all the task and responsibility professionally and accurately. I have a positive mindset and I have a happy disposition in life and I can get along easily with others. I hope you consider me fit for the position.

EDUCATIONAL BACKGROUND

The University of Manila

Bachelor of Science in Foreign Service (2015-2019)

Parañaque National Highschool- Main (2011-2015)

Baclaran Elementary School (2006-2011)

SKILLS AND QUALIFICATIONS

Customer Service, Fluency in English, Problem Solving, Resolving Conflict, Analyzing Information, Multi-Tasking, Can work under pressure professionally and accurately, Fast learner, has a positive mindset.

WORK EXPERIENCE

Convergys/Concentrix Mall of Asia 2Ecom Customer Service Representative for Microsoft (March 2018-July 2018) (Summer Job)

Bureau of Customs NAIA Intern at Cash Division (January 2019-May 2019)

Receptionist at Telfa Outsourcing Makati

August 2019-May 2020

Character Reference

●Julius Domero/ Aircraft Mechanic, Lufthansa Technik Philippines ( Lufthansa Technik landline number 8552222)

SEMINARS ATTENDED

●Internet of Things 2015 at The University of Manila

●Emerging Technologies 2016 at The University of Manila

●Windows 10 2016 at The University of Manila

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