Administrative Assistant Insurance

ZAINAB EL OUALI

: Gate Tower, Reem Island, Abu Dhabi

Age : 28

Status: Married (husband visa), 1 child

: +971-*-**-**-**-**

@ : *****.*********@*****.***

: Moroccan

: UAE Driving license, personal car

“A quick learner who can work under pressure and would eagerly learn and grow individually and with a team” Professional Experience

Multimedia Guide Agent, Louvre Abu Dhabi

- Proactively interact with visitor and guide them through the galleries and all museum areas

- Welcoming VIP Guests and provide them with a welcoming speech/tour if required

- Responsible for scanners for access control, groups, children museum and exhibition

- Encourage visitors to buy multimedia guide service

- Provide audio-guide, set it and explain visitors how to use it

- Daily and monthly report to the Management

Administrative Assistant at RENECO LLC, Abu Dhabi:

- Meeting and greeting visitors at all levels of seniority

- Arranging visa and monitoring requested

- Manage professional advance, expense reimbursement and provide HR reports

- Handle shipment of personal effects of employees

- Medical Insurance enrollment, update and cancellation for employees

- Booking hotel, driver, air tickets for employees within the Group and candidates.

- Petty cash Management

- Commercial relations with transportation agency-hotels and shipment

- Collaborate with the Sales and Events Teams to maximize corporate and group rates

- Events, tours and training facilitation

- Handling invoices

- Follow-up: cost and efficiency analysis + Reporting Insurance Advisor, AXA Morocco:

- Management of car accident records: Diagnose an insurance claim, advise the customer in case of an accident, note the damage and gather all the data necessary for the constitution of the file, estimate the claim sum, determine the liability Client Advisor at ADM Value, Rabat, Morocco:

- Help customers with complaints and questions regarding their water and electricity supplier (DIRECT ENERGIE / EDF / GDF), give customers information about products and services and sale directly to them some products Education

Languages

Arabic: Native

French: Native

English: Professional working proficiency

Skills

Software: Pack Office, SAP, Solaris, Notilus

Sport: Tennis

(2014- 2016)

(2010-2014)

- Master’s Degree: International Management, Fez University, Morocco

- Bachelor’s Degree: Administration and Business Management, Mohamed V Rabat Sept 19- Today

Oct 17 – Sept 19

Mar 16 – Fev 17

Aug 14 – Dec 14

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