Engineer Software

Sunil Sukumaran Nair

803-***-****, *************@*****.***, SC

SUMMARY

Microsoft Certified Application Developer with over 15 years of diverse experience in all phases of Software Development Life Cycle (SDLC) chiefly in analysis, design, development, testing and implementing Object Oriented Programming Concepts (OOPS), Service Oriented Architecture (SOA) based applications, Client-Server applications, Web, Windows and Windows Services based applications.

Expertise in Microsoft .Net Framework 2.0, 3.0, 3.5, 4.0, 4.5, ASP.Net, C#.Net, VB.Net, WCF, Silverlight 4.0/5.0, WPF, XAML, LINQ, JavaScript, HTML, Web Forms, Win Forms, SQL Server 2005/2008, TFS 2010/2015

Total of 13+ years of experience working in UK, UAE, Canada and USA.

Developed services using WCF (Windows Communication Foundation) technologies with Microsoft Enterprise library and Web service software factory.

Developed web applications using ASP.Net, HTML, CSS, JavaScript and IIS 6.0/7.0.

Recent intensive project experience in Silverlight, WPF and WCF (Windows Communication Foundation) development.

Hands-on experience in creating XAML as the Silverlight UI presentation layer (view) and view model as the application business logic, based on the MVVM design pattern.

Expert in creating custom and users controls in WPF.

Extensive experience in creating rich content Web-Forms, Win-Forms, Web User Controls, Server Controls, Windows Service and Web Service.

Proficient in creating Web Services, testing (WSDL, SOAP), discovering (DISCO), remote and security.

Experience in using Configuration management tools (Version Controllers) like VSS and Harvest.

Experience in TFS Build Management like creating Build Definitions, configuring Build Controllers.

Experience in developing reports using Crystal Report 11.5 and Stimulsoft Reports. Conversant in writing Report Formulas, Running Total Formulas, Sorting and Grouping of report fields.

Experience in database programming in SQL Server 2005/2008 and Oracle 9i. Conversant in writing Stored Procedures, UDF, Triggers and Cursors.

Worked with 3rd party components like Telerik, DevExpress and Dundas Charts.

Excellent troubleshooting and analytical problem-solving skills.

Quick to grasp new ideas, concepts and technologies and to develop practical solutions to problems

A valuable team player capable of taking the initiative and of making business critical decisions

Enjoys being part of, as well as leading, a successful and productive team and thrives in highly pressurized and challenging working environments

SOFTWARE SKILLS

Programming Languages : C#.Net, VB. Net, ADO.NET, TSQL, PL/SQL, C++, C

Web Development : Silverlight 3.0, WCF 4.0, ASP.NET 2.0, 3.5, Web Services, LINQ

Microsoft Technologies : .NET Framework 1.0-4.0, WinForms, Windows Service, WPF

Scripting Languages : JavaScript, VB script

Database : MS SQL Server 2005-2017, Oracle 9i

Servers : IIS 6.0, 7.0, 8.0

Markup Languages : XAML, HTML, XML

IDE : Microsoft Visual Studio 2003-2017

Version Control Tools : Team Foundation Server, MS Visual Source Safe 6.0, Harvest

Reporting : Crystal Reports 11.5, Stimulsoft Reports

Operating Systems : Windows XP/ Vista/7/10, Windows Server 2003/2008 R2

Tools : Telerik Controls, Dundas Chart, DevExpress

Other Skills : Design patterns, code reviews, mentoring, leadership

EDUCATION

Bachelor of Engineering in Mechanical

CERTIFICATION

Microsoft Certified Application Developer (C#.NET, Certification Number: C380-2932)

PROFESSIONAL EXPERIENCE

DXC Technology (CSC)

Client: Dominion Energy, Cayce – SC, USA

Domain: Utility Services Jan 2019 – Till Date

Project: ESO July 2019 – Till Date

Role: Senior Programmer Analyst

Electronic Service Order (ESO), is a module in Customer Information System (CIS) application, which is the modernized version of the legacy application known as the CSR Desktop. It’s an application which integrates all the functional areas including customer and account information of Dominion energy’s electricity and gas operations.

It’s a WPF application written in C# and uses WCF service to communicate between DAL and other Business components using Service Oriented Architecture (SOA).

ESO, is the service order wizard that is used to create Electronic order for large business customers in CIS, currently this process involves a lot of manual work and this wizard would help automating the service order creation process for large business customers.

Contribution:

Developed WPF Wizard Control, which is a custom control inherited from Telerik control for ESO Wizard.

Developed the WCF services for fetching data from the server and providing it to the WPF UI layer.

Developed ESO View and Viewmodel with MVVM design pattern and MEF Architecture.

Implemented dependency properties to develop Wizard Control.

Used WPF features such as Styles, Control Templates, Data Template and Resource Dictionaries

Implemented LINQ for querying, sorting, filtering the complex objects.

Designed and Created database objects such as stored procedures for retrieving ESO specific information from the database.

Involved in estimating the efforts for the enhancement feature requests assigned to me and submitted the same to the team leader.

Created BusinessOps for calling stored procedures through Service Portal using SOA.

Unit tested the software code written for application enhancement.

Interacting with the Quality Assurance team during the testing phase of the development lifecycle.

Environment: VS2015, WPF, TFS 2017, WCF, C#, .Net Framework 4.5, Windows 10, SQL Server 2017.

Project: Service Monitor Jan 2019 –June 2019

Role: Senior Programmer Analyst

Service Monitor Dashboard (SMD) is a web application that displays the health of CIS Application Servers for the purpose of monitoring, with additional server management runbook features such as ‘Reboot’, ‘Recycle Service Portal’, ‘Disable Server from F5’, ‘Remove Server from F5’ etc.

SMD Runbooks helps automate the Server Management tasks, it is used by the Server Team for Runbook tasks such as Pre-Patch and Post-Patch, before and after patching a server.

Contribution:

Developed SMD Batch Windows Service that executes the scheduled Service Monitor Runbook Actions.

Developed SMD Runbooks which is a C# class library to perform Runbook tasks such as Reboot, Recycle Service Portal, Disable Server from F5, Add Server to F5, VerifyServer etc.

Developed class libraries in C# for each SMD Runbook Steps.

Implemented features such as Server Reboot using C# WMI Query

Implemented features such as Service Portal recycle using C# ServiceController class

Implemented LINQ for querying, sorting, filtering the complex objects.

Implemented Impersonation to execute the Runbook actions on Server with a Service Account by using C# WindowsIdentity class.

Designed and Created database objects such as stored procedures for retrieving SMD Runbook specific information from the database.

Involved in estimating the efforts for the enhancement feature requests assigned to me and submitted the same to the team leader.

Unit tested the software code written for application enhancement.

Interacting with the Quality Assurance team during the testing phase of the development lifecycle.

Environment: VS2017, WPF, TFS 2017, WCF, C#, .Net Framework 4.5, Windows 10, SQL Server 2017.

DXC Technology (CSC)

Client: Scana Corporation, Cayce – SC, USA

Domain: Utility Services June 2015 – Dec 2018

Project: Migration Tool June 2018 – Dec 2018

Role: Senior Programmer Analyst

Migration Tool is a WPF Application written in C#, that is used to move, compile and publish code for different projects in TFS such as CISDB, WFMDB and CIS from one environment to another.

The tool helps automate the manual process and is primarily used by Application Build & Release (ABARs) team for CISDB, WFMDB migration in Training and Prod environments and CIS builds for Hotfix and Component Releases.

Contribution:

Developed C# class library tasks such as Clean, Compile, CreateDBScripts, UpdateSDK and PublishSDK by implementing Microsoft Build Framework Interface, that is used to by MSBuild to perform build operations.

Developed Migration Tool View and Viewmodel with MVVM design pattern and MEF Architecture.

Implemented TFS operations such as CreateWorskpace, GetWorkspace, AutoMerge, CommitChanges in C#, by using Microsoft TeamFoundation VersionControl Interface.

Implemented LINQ for querying, sorting, filtering the complex objects.

Developed C# project and solution compilation tasks by implementing Microsoft BuildManager class, this is primarily used for compilaton of CIS builds for Hotfix and Component Releases.

Used the Treeview control to implement TFS Tree structure in Migration tool, to select the code to be moved, compiled and published.

Implemented auto selection of component selection from the Treeview, based on the changesets associated to the work item by using Microsoft TeamFoundation VersionControlArtifactProvider class.

Unit tested the software code written for application enhancement.

Interacting with the Quality Assurance team during the testing phase of the development lifecycle.

Environment: VS2017, WPF, TFS 2017, WCF, C#, .Net Framework 4.5, Windows 10, SQL Server 2017.

Project: Customer Information System June 2015 – May 2018

Role: Senior Programmer Analyst

Customer Information System (CIS) is the modernized version of the legacy application known as the CSR Desktop. It’s an application which integrates all the functional areas including customer and account information of Scana’s electricity and gas operations.

It’s a WPF application written in C# and uses WCF service to communicate between DAL and other Business components using Service Oriented Architecture (SOA).

Contribution:

Developed WPF Custom controls inherited from Telerik/Microsoft Controls

Developed the WCF services for fetching data from the server and providing it to the WPF UI layer.

Developed application using various user controls, custom controls and Telerik controls with MVVM design pattern and MEF Architecture

Developed various user controls, custom controls, Converters and declared them in the Resource Dictionaries

Implemented dependency properties to develop Custom Controls, used Themes/Generic XAML to define custom UI Properties and developed reusable user controls

Used WPF features such as Styles, Control Templates, Data Template and Resource Dictionaries

Worked on various enhancement features in CIS like Account Profile View, Application Menu, BPA Images, Service Order Modules, Payment Modules, TimeLine, Navigation feature and CIS Framework changes using C#, WPF and MVVM Design Pattern.

Created numerous BusinessOps for calling stored procedures through Service Portal using SOA, during different stages of CIS application enhancements.

Expert in the application build process of CIS application release.

Expert in TFS Build Administration, manages CIS Daily Builds for Development and UAT Environments and CIS application releases, coordinates with ABARs team and Citrix admins.

Worked on TFS Build Definitions for CIS, CISDB and other applications such as WFMDB.

Worked on creating numerous Setup Projects for different applications using Wix toolset.

Enhanced the Modular Deployment feature in CIS to be used in Softphone application to detect patch version of the application and deploy the patches if needed.

Worked on Customer Mobile App Push Notification Project by creating BusinessOps for calling stored procedures through Service Portal using SOA.

Involved in supporting and enhancing CIS Service Portal.

Mentoring and guiding other junior and mid-level developers in the team during the development lifecycle.

Involved in estimating the efforts for the enhancement feature requests assigned to me and submitted the same to the team leader.

Unit testing the software code written for application enhancement.

Interacting with the Quality Assurance team during the testing phase of the development lifecycle.

Environment: VS2015, WPF, TFS 2015, WCF, C#, .Net Framework 4.5, Windows 7, SQL Server 2015.

AIT GLOBAL INC, USA (CSC Sub-Contractor)

Client: SCANA Corporation, Cayce – SC, USA

Domain: Utility Services Jan 2014 – May 2015

Project: Customer Information System Jan 2014 – May 2015

Role: Senior Programmer Analyst

Customer Information System (CIS) is the modernized version of the legacy application known as the CSR Desktop. It’s an application which integrates all the functional areas including customer and account information of Scana’s electricity and gas operations.

It’s a WPF application written in C# and uses WCF service to communicate between DAL and other Business components using Service Oriented Architecture (SOA).

Contribution:

Developed WPF Custom controls inherited from Telerik/Microsoft Controls

Developed the WCF services for fetching data from the server and providing it to the WPF UI layer.

Developed application using various user controls, custom controls and Telerik controls with MVVM design pattern and MEF Architecture

Developed various user controls, custom controls such as Address Control, SSN Control, Growl Notification Control.

Implemented dependency properties to develop Custom Controls, used Themes/Generic XAML to define custom UI Properties and developed reusable user controls

Used WPF features such as Styles, Control Templates, Data Template and Resource Dictionaries

Involved in the application build process of CIS application releases.

Involved in estimating the efforts for the enhancement feature requests assigned to me and submitted the same to the team leader.

Unit testing the software code written for application enhancement.

Mentoring and guiding other junior and mid-level developers in the team during the development lifecycle.

Environment: VS2015, WPF, TFS 2015, WCF, C#, .Net Framework 4.5, Windows 10, SQL Server 2015.

Help Desk Technology Corporation, Oakville - Canada

Domain: Help Desk Software Jan 2009 – Nov 2013

Project: HelpSTAR Choreograf Feb 2012 – Nov 2013

Role: Senior Software Engineer

HelpSTAR is the signature award winning help desk software which is trusted and relied on by major organizations like MGM. The software has been used worldwide since 1988 as help desk management for Service Workflow and Business Process Management.

The software was initially built in VB 6.0, which was migrated to C#.NET and Framework 3.5 in the year 2008.

HelpSTAR Choreograf is the web-based Silverlight version of the product, with more features and enhancements.

The software has been licensed to over 3,500 organizations around the world.

Contribution:

Involved in the software enhancements and bug fixes of both the Windows and Web-based versions of the software, the software is released every year with new features and bug fixes.

Developed the web-based Silverlight version of the product using XAML and MVVM design pattern.

Developed the WCF services for fetching data from the server and providing it to the Silverlight UI layer.

Developed WPF Custom controls inherited from Telerik/Microsoft Controls

Developed application using various user controls, custom controls and Telerik controls with MVVM design pattern and PRISM Architecture

Developed various user controls, custom controls, Converters and declared them in the Resource Dictionaries

Implemented dependency properties to develop Custom Controls, used Themes/Generic XAML to define custom UI Properties and developed reusable user controls

Used Silverlight features such as Styles, Control Templates, Data Template and Resource Dictionaries

Implemented dependency properties to develop Custom Controls and User Controls

Developed view models for the different views in the application.

Developed the reporting module of the software using Stimulsoft Reports.

Extensively used Telerik Silverlight controls for product development.

Involved in estimating the efforts for the enhancement feature requests assigned to me and submitted the same to the team leader.

Unit testing the software code written for application enhancement.

Interacting with the Quality Assurance team during the testing phase of the development lifecycle.

Coordinating with the Technical Support team.

Mentoring and guiding other junior and mid-level developers in the team during the development lifecycle.

Code review.

Environment: VS2010, Silverlight 5.0, WPF, C#, .Net Framework 4.0, Windows 7, SQL Server 2008.

Project: HelpSTAR 2012 Feb 2011 – Jan 2012

Role: Senior Software Engineer

Contribution:

Involved in the software enhancements and bug fixes of both the Windows and Web-based versions of the software, the software is released every year with new features and bug fixes.

Involved in estimating the efforts for the enhancement feature requests assigned to me and submitted the same to the team leader.

Developed ASP.NET Pages using C# as code behind and used IIS as the web server.

Developed and enhanced the different modules of the desktop version of the software.

Technical documentation

Developed the reporting module of the software using Crystal Reports 11.5

Worked with the windows services of the software called HelpSTAR Starwatch Service and HelpSTAR Business Rule Service.

Unit testing the software code written for application enhancement.

Interacting with the Quality Assurance team during the testing phase of the development lifecycle.

Coordinating with the Technical Support team

Mentoring and guiding other junior and mid-level developers in the team during the development lifecycle.

Code review.

Environment: VS2010, ASP.Net, C#.NET, VB.NET .Net Framework 4, Windows 7, SQL Server 2008.

Project: HelpSTAR 2010 Mar 2010 – Jan 2011

Role: Senior Software Engineer

Contribution:

Involved in the software enhancements and bug fixes of both the Windows and Web-based versions of the software, the software is released every year with new features and bug fixes.

Developed ASP.NET Pages using C# as code behind and used IIS as the web server.

Created client-side validations using ASP.NET input validations controls.

Worked with enhancing the features of the Standard and Custom Reports of the Software which was built in Crystal Report 11.5.

Developed and enhanced the different modules of the desktop version of the software.

Technical documentation

Unit testing the software code written for application enhancement.

Coordinating with the Technical Support team

Mentoring and guiding other junior and mid-level developers in the team during the development lifecycle.

Code review.

Environment: VS2010, ASP.NET, C#.NET, VB.NET, .Net Framework 4.0, Windows 7, SQL Server 2008.

Project: HelpSTAR Password Reset Application Nov 2009 – Feb 2010

Role: Software Engineer

HelpSTAR Password Reset application is a web-based application which resets the user's windows password. This application can be used by a user to reset their own windows password without relying on the Network Administrators. The user needs to be registered to the service, which is basically associating a user with challenge questions and answers.

The application is built in ASP.NET 2.0 and SQL Server DB. The application is invoked upon clicking the HelpSTAR Forgot Password button in the Windows Logon prompt.

Contribution:

Involved in estimating the efforts for the enhancement feature requests assigned to me and submitted the same to the team leader.

Developed ASP.NET Pages using C# as code behind and used IIS as the web server.

Worked with .NET Framework System.Directory services to reset the windows password.

Created a windows logon script in VB script, which invokes the HelpSTAR Password Reset User Registration page upon user login and registers the DLLs necessary to create the HelpSTAR Forgot Password button in the windows logon prompt.

Unit testing the software code

Interacting with the Quality Assurance team during the testing phase of the development lifecycle.

Bug fixing and releasing builds to QA.

Technical documentation.

Environment: VS2008, ASP.Net, C#.NET, SQL Server 2005, .Net Framework 3.5, Windows XP.

Project: HelpSTAR 2009 Jan 2009 – Oct 2009

Role: Software Engineer

Contribution:

Involved in the software enhancements and bug fixes of both the Windows and Web-based versions of the software, the software is released every year with new features and bug fixes.

Involved in estimating the efforts for the enhancement feature requests assigned to me and submitted the same to the team leader.

Developed ASP.NET Pages using C# as code behind and used IIS as the web server.

Developed and enhanced the different modules of the desktop version of the software.

Worked with enhancing the features of the Standard and Custom Reports of the Software which was built in Crystal Report 11.5.

Used ADO.Net objects such as dataset and data adapter for accessing SQL server data source

Unit testing the software code written for application enhancement.

Coordinating with the Technical Support team.

Environment: VS2008, ASP.Net, C#.NET, SQL Server 2005, .Net Framework 3.5, Windows XP.

Akshay Software Technologies Ltd, Dubai – UAE

Client: Emirates Group IT, Dubai - UAE

Domain: Aviation Industry May 2007 – Dec 2008

Project: Gulf Ventures - FIT Mar 2008 – Dec 2008

Role: Software Engineer

Built in ASP.NET, Gulf Ventures is a B2B website which is a copy of an existing B2B website called DnataHolidays, with some enhanced features.

The application is targeted to be used by Travel agents, which provides services such as Hotel booking, Transfer Services, Excursion, Visa services etc.

Contribution:

Gathering requirements from the client and producing an efficient design for the development of the new web site.

Involved in estimating the efforts for the entire project and submitted the same to the team leader for business approvals.

Involved in estimating and documenting the infrastructure required for the entire project and submitted to the client.

Involved in Objected Oriented Analysis and Design using .Net architecture.

Developed ASP.NET Pages using C# as code behind and used IIS as the web server.

Extensively used DataGrid, DataList and Repeater Controls.

Worked with ADO.NET, stored procedures and Oracle database to retrieve data related to a service such as price, no. of units etc.

Used ASP.Net Session objects for storing different values and maintaining state management as web is a stateless environment.

Designed and developed a web service using Microsoft .Net technology and using C# programming language, which reads the XML documents published from the content management system called Tridion and stores in appropriate tables in Oracle database which is used by the web site to display the contents.

Designed and developed a web service using Microsoft .Net technology and using C# programming language, which acts as an interface to interact with Corporate Payment Gateway (CGG) APIs, which facilitates credit card payments in the website.

Conducted unit testing and System integration testing

Environment: VS2005, ASP.Net, C#.NET, Oracle, .Net Framework 2.0, Windows XP

Project: Tickertape Service Nov 2007 – Mar 2008

Role: Software Engineer

TickerTape is a windows-based application, which has all the general features like any other Ticker which displays news on a 24/7 basis. This application is built using Microsoft .Net Framework 2.0 and C# programming language. The Ticker auto-launches upon system restart or fresh log-in and shows up on the top of the screen with scrolling news displayed on a 24/7 basis. The Ticker icon shows up at the system tray, which provides the user with options to Hide and Show. Only news headlines are displayed on the Ticker, upon clicking any news item the complete news in details is shown on a separate modal window. The numbers of users who use this application in Emirates Airlines IT are around 1000.

The news items are stored in Oracle database. A web service called TickerTape service was developed using Microsoft .Net technology and C# programming language to fetch the data from the database and provide to the Ticker. A web site was developed using Microsoft .Net technology – ASP.Net and C# programming language, through which the admin level users could manage news items, such as add, edit, and delete.

I have designed and developed this application, including the web service, database design and web site single-handedly.

Contribution:

Gathering requirements from the client and producing an efficient design for the development of the application

Estimated the efforts for the entire project and submitted the same to the senior managers for business approvals.

Estimated and documented the infrastructure required for the entire project and submitted to the client.

Developed the Ticker application using Microsoft .Net framework 2.0 and C# programming language.

Developed the Web service and Web site using Microsoft .Net technology – ASP.Net 2.0 and C# programming language.

Developed custom class libraries in C# implementing object-oriented concepts.

Database on SQL Server 2008

Utilized ADO.NET Objects to interact with Oracle database

Conducted unit testing and System integration testing.

Deployed the web service and web site to the production servers after UAT approval.

Providing technical assistance to the Ticker application users after production roll-out.

Environment: VS2005, ASP.Net, C#.NET, Oracle, .Net Framework 2.0, Windows XP

Project: Low Cost Carrier Interface May 2007 – Nov 2007

Role: Software Engineer

DFO is a web-based booking engine, used by Dnata Travel Agencies (www.dnata.com), which is a part of the Emirates Group. It uses Global Distribution System (GDS) such as Galileo and Amadeus to get the latest fares of different flights. However, Low Cost Carriers (LCC), such as Jazeerairways (www.jazeeraairways.com) and Air Arabia (www.airaraia.com) doesn’t participate with GDS, due to the high cost involved.

A web service interface was developed using Microsoft .Net technology and C# programming language, to integrate Jazeeraairways and Air Arabia airlines by communicating with the APIs exposed by these airlines and providing their fares to DFO system.

Contribution:

Design the web methods and the authentication token for each web methods while accessing over the internet.

Used ADO.NET in C# to interact with Oracle database server.

Developed various ASMX web methods, .net classes derived from .net framework 2.0 class libraries, properties and sub routines.

Used the .Net technique of Serialization and De-serialization to convert XMLs to objects and vice-versa.

Developed generic .Net components in C#.

Prepare the technical and functional specifications.

Code, test and deploy the web service and provide the technical support to the DFO users who consume this web service.

Participated in Unit, regression and integration testing of the software.

Participated in full software development life cycle of the application

Environment: VS2005, ASP.Net, C#.NET, Oracle, .Net Framework 2.0, Windows XP

Assyst International Pvt Ltd, Cochin – India

Client: MeasureUp

Domain: IT Certification Provider Nov 2006 – May 2007

Project: MeasureUp Visual Test Creator

Role: Software Engineer

MeasureUp is an assessment and certification practice test company, providing the necessary tools to reinforce learning and validate knowledge. MeasureUp assessment and practice test customers include a broad range of companies and higher-education learning institutes, such as Microsoft, New Horizons, Pearson/VUE, Lockheed Martin, and Herzing College.

A windows-based application called MeasureUp Visual Test Creator (VTC) was developed using Microsoft Visual C#.Net and MS SQL Server 2005 as the backend.

The application is developed to be used by the examiners for creating certification tests automatically. There are 23 different types of questions which could be possibly created through this application such as Fill in the Blanks, Build and Order, Drag and Drop, Command Prompt, True or False etc.

Contribution:

Gathering requirements from the client and producing an efficient design for the development phase.

Develop 11 out of the 23 different question types using Microsoft .Net framework and C# programming language.

Developed the preview module using Microsoft Net web browser control and JavaScript coding, which enables the examiner to preview the question after its creation.

Took part in weekly meetings with the Client MeasureUp in USA, through conference calls for providing demo of the modules completed & project update.

Created the Functional and Technical specifications for the application as per CMMI level 3 standards followed by my organization.

Conducted Unit testing and System integration testing

Supported the UAT phase of the development lifecycle.

Environment: VS2005, C#.NET, .Net Framework 2.0, JavaScript, Windows XP

British Council, Manchester – UK

Client: RWE NPower, Newcastle - UK

Domain: Utility Industry Jul 2004 – Jul 2006

Project: Project Management System Jan 2005 – Jul 2006

Role: Analyst Programmer

This system is an intranet application used by NPower, for managing their internal projects. The system manages the different projects in the organization, provides the user with the status of a project, its team members and clients. Several users can be assigned to a project. Each user can be allowed different access rights within that project, provides the organization to manage multiple users, provides the managers to see the incomplete tasks, and automatically sends notification messages to all the members of a particular project if a particular task is not completed within the deadline.

The system

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