Customer Service Sales

WILLIAM PRESSLEY

Southern Pines, NC ***** c: 910-***-**** *************@*****.***

CAREER FOCUS

Ambitious, enterprising individual seeking a career in the Customer Service and Communications sectors with excellent interpersonal communication skills and swift learning abilities.

EDUCATION, RECOGNITIONS, AND INVOLVEMENT

Bachelor of Science: Criminal Justice 2020

Undergraduate Student

East Carolina University Greenville, NC

3.0 GPA

●Roger Sharpe Scholarship Recipient

●ECU’s Resident Hall Association Scholarship Award Recipient

●Training in Child Sexual Abuse Recognition, Response, and Prevention from Tedi Bear

SKILLS/ QUALIFICATIONS

●Efficient Research Abilities

●Positive Communication Caliber

●Public Speaking Abilities

●Word, PowerPoint, & Excel Proficiency

●Adaptability to Changing Environments

●Trustworthy Decision-Making

●Admirable Teamwork Aptness

●Strategic Problem-Solving Capabilities

●Creative Thinking Capabilities

●Sales Strategy & Advertising Skills

●Excellent Time Management Skills

●Can Meet Given Deadlines and Quotas

●Familiarity with Inventory Procedures

Undeniable Leadership Attributes

WORK HISTORY

Law Intern 05/2020 to Current

Altman Law Firm Rockingham, NC

● Created and managed client database to ensure timely case completion

● Assisted in research for personal injury cases, divorce cases, and various other cases

● Conducted intake interviews to spot legal issues for presentation at case acceptance

● Conducted legal research regarding incidents with clients and data needed for case

Host/To-Go Specialist 01/2019 to 03/2020

Outback Steakhouse Greenville, NC

●Positively Interact with current customer base by being their first and last point of contact

●Readily tend to customers’ needs by offering advice on meal choices and seating arrangements

●Benevolently assist servers when orders become too complex for the individual

●Use basic math skills to accept payment for food orders

●Use an electronic computer system to create food orders

Resident Advisor 08/2018 to 12/2018

East Carolina University Greenville, NC

●Cheerfully prioritized the wellbeing of the assigned residents to make their stay pleasurable

●Amiably provided residents with information regarding campus resources and connections

●Purposefully augmented the academic, social, emotional, and mental success of residents

●Creatively assembled entertaining, educational community development activities

Vice President 08/2017 to 05/2018

East Carolina University: Resident Hall Association Greenville, NC

●Readily interacted with a large assembly of individuals on a consistent basis

●Efficiently developed a growing sense of community among the fourteen campus residence halls

●Strategically created campus events for residents with the budget allocated by the university

●Organized weekly staff meetings, one-on-one meetings, and general assembly meetings

ASSOCIATIONS AND AFFILIATIONS

●RSHS Quiz Bowl Team

●National Honor Society

●Beta Club- Honor Society

●ECU Board Gaming Society

●ECU Resident Hall Association

ECU Gaming Advertising Committee

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