Manager Driver

Jacqueline Jennings

***** ***** ***** ***

Jacksonville, FL

Home 904-***-****

*****************@*****.***

PROFESSIONAL EXPERIENCE

Hub Group Trucking Jacksonville, FL

Driver Manager, June 2018 – May 2020

Responsible for the management of 30 - 35 company drivers.

Accountable for the performance of drivers in the area of service, safety, utilization, retention and maintaining positive employee relationships.

Conduct regular performance reviews with drivers and determine corrective action plans when performance is below expectation.

Assist Terminal Manager with recruitment and hiring of new drivers.

Ensure drivers are compliant in all FMSCA regulations such as HOS, Random Drug testing, proper licensing and endorsements are current, etc.

Manage trucks assigned to the drivers to include, equipment utilization, timely completion of PM’s, and cleanliness of trucks.

Resolve driver payroll discrepancies, including authorizing additional accessorial and hourly pay where appropriate

Track and manage assigned drivers’ schedules, including planned, holiday pay compliance, vacations etc.

Accountable for the safety and regulatory performance of the drivers and implement and execute corrective action plans for all drivers below goal.

Interview driver applicants and participate in hiring decisions.

Schneider National, Inc. Winter Haven, FL

Fleet Manager, February 2015 – April 2017

Involved in all aspects of Intermodal movement (both rail and dray portions of movement).

Managed driver payroll for accuracy through the use of queries and pay tool.

Provided on-going leadership to drivers to ensure superior customer service and key factor achievement through use of Performance Management Model.

Accounted for driver performance, including performance improvement plans and execution or termination for cause.

Greyhound Lines, Inc. Memphis, TN

Operations Manager, December 2012 – February 2015

Acted as a mentor to Operations Supervisors and other personnel. Provided work direction and supervision to staff on a regular basis to ensure good labor relations. Oversaw the functions of 93 ATU Union drivers arranging scheduling of workload.

Determined capacity planning for daily, weekly, and holiday schedules. Oversaw the functions of extra-board operations, to include ensuring that: coordination and scheduling of the workload was satisfied, quality service was provided, and Company policies were being adhered to.

Planned and coordinated monthly driver and safety meetings; giving direction to driver team; managed light duty; and managed driver run bids and notification processes. Worked to reduce driver unavailability by controlling driver miss-outs.

Managed and reduced cost while improving quality of service as seen in on-time performance, lower complaint records, and reduced baggage claims.

Conducted investigations in cooperation with government agencies to determine causes of transportation accidents and improved safety procedures.

Maintained safety standards from a customer-terminal equipment vantage and ensured compliance with DOT and OSHA regulations.

Recruited new drivers for extra board work (non-dedicated runs).

Florida East Coast Railway, Jacksonville, FL

Transportation Service Center Representative, October 2010 - December 2012

Prepared information for railroad reports.

Issued train consists for yard and road train crews.

Processed service requests and billing for customers.

CSX Intermodal, Jacksonville, FL/Fairburn, GA

Operations Supervisor, July 2002 - December 2009

Planned and executed the safe discharge/loading, organization, storage, and movement of freight provided for train operations and marketing.

Responsible for planning/coordinating 6 - 20 union employees rail yard operations (train loading/unloading) for maximum productivity and on-time train release.

Conducted safety rule enforcement in compliance with OSHA regulations.

Monitored train movement through computer systems and through communication with network operations, reporting all late or early ETA's,

EDUCATION

University of North Florida, Jacksonville, Florida B.A. Communications

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