Sales Representative Customer Service

LUIS

GARCIA

*** ****** *** *** *** Eugene, OR **404 970-***-**** ****.************@*****.***

Skills Summary

Fluent in both Spanish and English

Over 5 years of sales experience

Extensive tech support knowledge

Excellent customer service

Automotive expertise

Problem solving skills

Exceptional communication skills

Team leadership skills

Highly organized

Education

High School Diploma/ Rosemead High School Rosemead, California

Experience

BMW of Eugene

Client Advisor/ March 1st 2020 – March 25th 2020

Sold new and used vehicles to customers

Advised customers about benefits and features of vehicles

Performed demonstrations and went on test drives with customers

Answered technical questions about vehicles and their functions

Wireless Vision

Retail Sales Associate / Nov. 2014 – Feb. 2020

Sold new plans, lines of service, devices, and accessories to customers

Helped customers set up devices to their preference and troubleshoot issues

Received and organized inventory

Kept store displays up to date according to our merchandizing guidelines

Made cold calls to existing customers about new promotions and deals

Helped keep store smoothly running and managed team while manager was not present

McDonald’s

Team Member / August 2014- December 2014

Prepared food items for customers while following food safety standards

Qualfon

Telesales / July 2012 – August 2014

Received calls from interested T-Mobile customers and showed them the benefits and features of our service

Sold plans and devices to customers based on their wants and needs

Gave TiVo customers options to keep their account open with incentives and promotions

Retail Awards and Acknowledgements

Top Salesperson/ Vision Club 2015

I was one of the top 50 sales persons in Wireless Vision for the whole 2015 year. As part of being a Vision Club winner, I was awarded a fully paid week getaway to Las Vegas.

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