Analyst Support

TIWALOPE SHADARE

S Y S T E M S A N A L Y S T – C B A P C E R T I F I ED

P 204-***-**** E ********.*******@*****.*** A Lewisville, TX W http://linkedin.com/in/tiwalope-shadare-

0294a0b9

PROFILE

EDUCATION

A Business/Systems Analyst professional, with 6+ years of experience. Expert in requirement management, elicitation, Business Process Modelling, Mapping analysis, as well as requirement documentation. Possess practical experience and knowledge in all phases of the Software Development Life Cycle (SDLC), with proficiency in facilitating Joint Application Design Sessions

(JAD), focus group and Joint Requirement Planning (JRP) sessions. Aiming to leverage my skills to successfully fill the Systems Analyst role at your company

UNIVERSITY OF WINNIPEG

Winnipeg, MB

Post Graduate Diploma in Human

Resource Management (Jun 2015)

UNIVERSITY OF ILORIN

Ilorin, Kwara

Bachelors of Science (B.Sc) Human

Anatomy (Jul 2011)

KEY SKILLS

• SOFTWARE DEVELOPMENT

LIFE CYCLE

• PROJECT MANAGEMENT

• BUSINESS ANALYSIS

• REQUIREMENTS MANAGEMENT

• USER ACCEPTANCE TESTING

• SOFTWARE TESTING

• CHANGE MANAGEMENT

• HTML

• CSS

• JAVASCRIPT

• SQL

• MICROSOFT EXCEL

• QUALITY ASSURANCE

• END-TO-END TESTING

• DEFECT MANAGEMENT

EXPERIENCE

Feb 2016 - Present

SYSTEMS ANALYST – CANADA LIFE, WINNIPEG, MB, CANADA Responsibilities include:

• Defined business requirements for the implementation of underwriting policy administration system while considering the problems, opportunity, goals, and objectives.

• Worked on several successful projects as the sole system analyst while doubling as the QA (quality analyst).

• Monitored and analyzed supported services to identify opportunities for improvement and recommended solutions.

• Participated in/ tested the re-write of an entire application from VB6 to

.NET programming language.

• Worked closely with offshore team (in India) to investigate, troubleshoot and resolve technical issues and provided support including root cause analysis and testing.

• Created UML design artifacts, workflows and converted the use cases into process flow diagrams in order to communicate effectively.

• Led several meetings/sessions with the stakeholders and business users to document the AS IS business state, the TO BE business target state, and Gap Analysis.

• Provided end-user support and any other IT support duties as required by the Company.

• Deliverables Included: Business Requirement Document, Functional Requirements Specification, Use Case Document, Process/Event Flows, Activity Diagrams.

July 2015 – Feb 2016

BUSINESS ANALYST – SEARS, WINNIPEG, MB, CANADA

Responsibilities included:

• Developed and maintained strong relationships with business leaders and SMEs to provide the best services.

• Determined the current state (AS IS) and future state (TO BE) of Business process models

• Identified project related risks/issues and escalated to the Business Process Improvement (BPI) directors as required.

• Conducted auditing, analysis, as well as reports on inventories.

• Analyzed areas for business improvement in undertaken projects based on Key Performance Indicators (KPI)

• Conducted COTS and new process implementation projects.

• Deliverables included: Business requirement documents, Workflows and Activity Diagrams, application screen mock-ups, test plan documentation and screen navigation flows, UAT.

July 2011 – Aug 2014

BUSINESS / PROCESS ANALYST – ZENITH Bank, LAGOS, NIGERIA Responsibilities included:

• Coordinated with managers in the risk, fraud, compliance, and technology groups in order to come up with proactive methods of mitigate risk of theft/fraud propagated by fraudsters.

• Defined data mapping and interfaces between compliance systems and other banking systems.

• Worked with end users to elicit requirements necessary to gather information to improve banking processes.

• Served as a liaison between the Customer and offshore development team.

• Communicated process changes, enhancements, and modifications to the CEO and team of stakeholders.

• Deliverables Included: Business Requirements Documents, Functional and FRS, System Use Cases Document, Process Models, Activity Diagrams, Gap Analysis Findings, SWOT analysis, RACI Matrix. CERTIFICATIONS

• CERTIFIED BUSINESS ANALYSIS

PROFESSIONAL

• CERTIFICATE IN

MANAGEMENT

REFERENCES

Available upon request

Contact this candidate