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Social Media Customer Service

Location:
St. John's, NL, Canada
Posted:
June 30, 2020

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Resume:

EMMA MATTHEWS

** ******** **** 709-***-**** add8go@r.postjobfree.com

June 30th, 2020

GAOtek

Toronto, ON

To whom it may concern:

I am in my third year at Memorial University completing my Bachelor of Business Commerce. Please accept my application for the position with the GAOtek I was drawn to this position after reading the description advertised under ca.indeed. Based on my skills and knowledge, I feel I would be very fitting for this position and would be a great asset to your team. I am a very outgoing individual and enjoy working in diverse groups as well as individual work. I am always looking to expand my knowledge in the business field and in everyday life. I am looking forward to a new opportunity to excel and grow as an individual and within an organization. While working as a Lifeguard for the City of St. John’s I have been in many situations that require forward thinking, problem solving, leadership and teamwork. As a lifeguard our main priority is to ensure the safety of those using the facility. There have been many times when unexpected events have taken a turn and I had to think of a solution quickly and effectively, using the help of my co-workers. I am trained to work in teams as well as take on responsibilities and tasks on my own. We are very diverse group and tend to all kinds of people. Your company particularly stood out to me as I am particularly interested in working in the Human Resource, communication, and marketing field. My resume has outlined my experience and skills which I will carry with me in my future careers. I hope you can take some time to review it. I am very interested in this position and look forward to hearing from you in the future. Sincerely,

Emma Matthews

Enclosure

Emma Matthews

63 Pitchers Path, St. John’s Canada A1B 4L6

Cell phone: 1-709-***-****

Email: add8go@r.postjobfree.com

Education

Memorial University of Newfoundland, Bachelor of Commerce, Co-op Program and completing a certificate in Criminology

September 2017- Present

Gonzaga Highschool graduate with French immersion

June 2017

Employment

City of St. John’s Lifeguard/Swimming Instructor Paul Reynolds Community Center June 2017- Present

• Organized and taught educational classes to improve the swimming abilities of both children and adults

• Adapted teaching styles to respond to individual needs including language barriers, fears and disabilities.

• Responsible for safety of children and adults at the facility

• Communicates effectively

Dildo Brewing Company

June 2019- Present

• Retail Employee, selling merchandise and beer.

• Customer service oriented

• Helped satisfy customers’ needs

• Organizing inventory room, labeling products, cleaning up

• Some social media marketing experience

Collingwood Spirits and Wine Bartender

2019

• Poured and served beer at beer expo 2019

• Promotional team at Iceberg Alley event

• Poured and Served wine at wine expo 2019

Camp Counsellor, MacMorran Community Center

June-August 2016

June-August 2017

• Ensure camper safety and monitor activities

• Supervise a range of outdoor activities (swimming, field trips)

• Provide emotional care and promoting participation and encouraging teamwork Swimming Instructor YMCA

January- August 2015

• Taught Red Cross methods all levels

• Communicated instruction in a positive and productive manner for all age groups

• Led safety drills with co-workers

Volunteer experience

• Volunteer at MacMorran Community Center with Children's Afterschool Programs and youth groups

• Volunteer at Bethesda Pentecostal Church in Nursery children ages 0-3

• Volunteer at community events such as the Tely 10 race Skills and Certifications

• Red cross Lifeguard - 2015 (Recertified 2019)

• First Aid and CPR Level C - 2015 (Recertified 2019)

• Water Safety Instructors Course - 2016 (Recertified 2019)

• High Five Certified - 2019

• Royal Lifesaving Society Bronze Medallion - 2013

• Royal Lifesaving Society Bronze Cross - 2014

• Duke of Edinburgh Bronze Award - 2014

• Duke of Edinburgh Silver Award - 2015

• St. John Ambulance Babysitting course - 2011

• Experience with Microsoft excel

• Royal Conservatory Voice/Piano Level 4

Extra-curricular Activities and Experiences

• The Dance Center 5 years dance experience

• Voice and piano lessons 8 years experience

• Guitar lessons 3 years experience

• Competed in Kiwanis Music Festival for voice and piano

• Performed in local musicals such as Annie, Wizard of Oz, Scrooge

• Travelled extensively across Canada, many cities in eastern Europe, the United States, and cruise ship destinations in the Gulf of Mexico

• Modelling experience with local companies including Sooley Designs, Eclipse, Relic, Eve Model Management company.

References

Justin Taylor- Manager and activities coordinator at Macmorran Community Centre Cell phone: 709-***-****

Email: add8go@r.postjobfree.com

Alan Collingwood – Collingwood Spirits & Wines

Cell phone: 709-***-****

Email: add8go@r.postjobfree.com

Nader Wans -Business professor at Memorial University of Newfoundland Cell phone: 709-***-****

Office: 709-***-****

Email: add8go@r.postjobfree.com

Leslie White - Facilities Supervisor for the City of St.John’s Cell phone: 709-***-****

Email: add8go@r.postjobfree.com



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