Customer Service Store Manager

Sidharth Marwaha

* ****** ****** ****, ********, Ontario 647-***-**** ************@*****.***

CAREER OBJECTIVE

To pursue a career position that offers a congenial, invigorating and challenging work atmosphere with long-term advancement prospects commensurate with my experience. Intend to build a career with committed & dedicated people, which will help me to explore and use my full potential. WORK EXPERIENCE

Production Engineer (Full Time), Datawind Innovations Pvt Ltd A Leading Tablet PC Manufacturing MNC

• Creating proper workflow for production

• Optimization of resources and Manpower according to Production Targets

• Purchasing/Procuring Necessary Production Equipment and Negotiating by coordinating with sellers

• Internal/External Quality Controller of SKD and Finished Products

• Tackling daily base problems in work via using equipment such as Vernier Caliper etc.

• Day End reporting to the Management (CEO/Managers)

• Coordination with Montreal & Chinese team on Material and Quality front July 2016 — March 2018

• Providing Solutions to rejections by studying its RCA and coordinating with Chinese Engineer and Vendors SECURITY GUARD (Part Time)

Securtust Protection

• Mall/Event Security, Surveillance

• Providing quality customer service through positive and professional interaction

• Worked as part of a team and assisted each other by being on time for their shift

• Assisting the crowd with proper assistance as described by Management May 2019 — PRESENT

Fulfillment Associate (Part Time)

Walmart Canada

• Aiding customers with their inquiries.

• Providing information and helping to solve customer problems.

• Preparing inventory and making sure that all the items are available.

• Assisting store manager checking quality of received goods. February 2020 — PRESENT

SKILLS

• Good Technical Skills (MS Excel, MS Project, MS Office, CATIA, AutoCAD, Solidworks, G Suite)

• Willingness to take higher responsibilities

• Excellent written and verbal communicator

• Attention to Detail Approach

• Ability to work efficiently in a team and be a team leader too

• Strong Analytical Skills

• Languages known- English, Punjabi and Hindi

• Active Listener

EDUCATION

DAV INSTITUTE of Engineering and

Technology

Mechanical Engineering

JULY 2012-

APRIL 2016

Durham College

Project

Management

JAN 2019 -

AUGUST 2019

York UnivERSITY

Business

Administration

AWARDS

SEPT 2019-

APRIL 2020

BEST Project in BACHELORS for Quad bike/ATV

Award Description #1

2015

Tug of War

Award Description #2

2014

FIRST POSITION in Glider event

Award Description #3

2015

VOLUNTEER EXPERIENCE

State Gurudwara Sahib

Assisting in preparation and delivery of meals to the needy. INTERESTS

• Cricket

• Books

• Business Podcasts

• Keeping up with Current Affairs

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