Customer Service Assistant
Resume:
Katie Keegan
San Francisco, CA 94127
**************@*****.***
EXPERIENCE
Shutterfly // Photo Placement Associate
● Utilized Adobe CC to design, edit, and arrange photo library into holiday cards
● Met deadlines, worked on spreadsheets, and communicated with team for best designs
● Made creative decisions and used technical skills to edit hundreds of display photos
PSAV // Audio Visual Technician
● Provide technical support for various events, including audio, visual, projection, and lighting.
● Help create memorable experiences for customers while delivering world class service.
● Setting and striking sets with haste and efficiency. Salt and Straw Hayes Valley // Assistant Shop Manager
● Provided friendly customer service creating a hospitable, welcoming environment while serving customers.
● Managed staff on duty by creating a schedule for the day and cascading deployment.
● Memorized menus and ingredients to provide customers with flavor stories and create an experience for each visit. Fibre Federal Credit Union // Human Resources Intern
● Scanned and digitized entire employee file system
● Provided support to human resources staff
● Planned various events for department, kept schedule organized SPECIAL PROJECTS
SFSU Cinema Collective
● Worked as lead and assistant editor on multiple projects.
● Organized meetings, schedules and projects
● Hands on experience of production
Sound Production for Cinema
● Learned the basics of Pro Tools, sound mixing, foley work and voice acting, the technical and theatrical sides.
● Worked with different types of sound equipment, Tascams, boom mics, lavaliers, taking it all right from production to post. SKILLS
Adobe Creative Suite:
● Premiere Pro
● Audition
● After Effects
● Photoshop
● InDesign
● Media Encoder
Avid Pro Tools
Autodesk Maya
Basics of Sound Recording and
Camera Operating
Event Planning
Customer Service
Google Apps
Microsoft Office
Script Writing
Money Handling and Budgeting
Audio Tech
75 WPM
EDUCATION
Bachelor of Arts // Cinema and
Fiction Filmmaking
Minor // Journalism
San Francisco State University
2016-2019
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