Human Resources
Resume:
Stephanie L. Sankovic, MBA
Naples Florida 34104
Cellular: 440-***-**** Home: 239-***-****
**********@*****.***
EDUCATION
Hodges University, Naples, FL
Masters of Business Administration (Cum Laude) Graduated: December 2014
Bachelors of Science in Business Administration, Minor in Marketing Graduated: December 2012
Florida Gulf Coast University, Ft. Myers, FL
Lean Six Sigma Green Belt Certification Certified: December 2015
Lean Six Sigma Black Belt Certification Certified: May 2016
State of Florida Assisted Living Facility Core Training Completed 2015
PROFESSIONAL EXPERIENCE
Landmark Hospitals of Southwest Florida July 2018- present
Regional Human Resources Director
Over saw of two of the seven major Landmark Hospitals; Naples and Salt Lake City
oNaples Location has 250 employee with 4 being my direct report
oSalt Lake City has 80 with one being my direct report
Responsible for all state regulation regarding new hire on-boarding, including but not limited to;
oBackground checks, drug screening, E-verify, I-9 completion and audits, department competencies, License verification, IOG (office of inspector General), sex offender lists, etc.
Updated staffing orientation processes, to encompass all areas that are mandated by the state
Managing the position control reports as well as the HPPD
Increased employee retention month over month while reducing costs associated to it
Created and implemented a Communication Committee, to enhance communication within the organization
Developed and Employee recognition activities throughout the month to keep employee engagement up
oIce Cream trucks, employee of the month, monthly birthday celebration, hospital Christmas party, pizza parties, hospital week recognition, along with all health department recognition weeks.
Worked with the distribution of employee open enrollment benefits and new hires as they started
Workers Compensation monitoring and OSHA regulation compliant
Staff recruitment
oJob Posting, social media updates including; Facebook, LinkedIn, and company website
ManorCare at Lely Palms, Naples FL. June 2017- July 2018
Human Resources Director
Regulatory Compliance - Continuous Improvement
Responsible for the compliance of Resident Rights, Safety and Sanitation.
Responsible for staff development including in-service training, educational classes and meetings along with leadership classes and training.
Created relationship with Vitas for on-going monthly in-service training for all staff, worked with Vitas for nurses/CNA to get CE’s with the in-services.
Responsible for the hiring for all departments whether from job fairs, career days or from other sources.
Created and implemented new hire orientation and training.
Created and implemented new employee schedules to better meet the needs of the residents.
Had the opportunity to attend and assist with the implementation New F-Tag assessment.
By implementing monthly safety meetings was able to reduce on sight employee accidents.
Holds on-going bi-monthly department group meeting to better understand needs and proactively address concerns.
Works effectively with Administrator to address employee concerns and morale.
After 5 months was made administrator back, and able to approve payroll, DISSI orders, and approve basware for business office.
Tuscany Villa of Naples, Naples FL. May 2015- June 2017
Director of Business Office Affairs/ HR Director
L & Service Excellence - Regulatory Compliance - Continuous Improvement - Cost-Effective Operations
Maintain State and Federal compliance through strict adherence of State and Federal regulations
Maintain corporate compliance for exempt and non-exempt employees
Educate employees with monthly educational meetings along with implementation of new communication processes
Human Resource management supporting staffing, benefit education and reduction of employee turnover.
Provides resources and education that promotes lean healthcare initiatives and mission.
Rewrote HR policies and procedures for exempt and nonexempt employee
Oversee annual operating budget of over $1 million.
Oversee accounts receivables of over $4.5 million annually.
Manage 80 direct reports.
Responsible for the welfare of 134 fulltime assisted living residents.
Implemented Lean Management principles resulting in over $10,000 savings per month from the operating budget.
Achieve a low Daily Sales Outstanding (DSO) of less than 1%, meeting and surpassing company goals and standards.
Responsible for all aspects of project execution and management.
Promote team building committed to superior customer service.
Maintaining Accounts Payable and Accounts Receivable, Payroll (Kronos) and resident billing (Matrix).
e-ventures Worldwide, LLC. Naples Fl. 2013-2014
Marketing Director, Vice President of Outreach
Led brand initiatives and maintained brand consistency across all channels.
Conducted market research, testing and utilizing the marketing team.
Worked directly with executive management, product management, customer service, and IT to execute strategy and optimize product and marketing roadmap
Researched and developed pricing policies and recommended appropriate sales channels for multiple classified and advertising products online and offline.
Developed and maintained project plans for key marketing activities.
Traveled for trade shows and conferences representing the company in Public Relations capacities.
Assisted with vetting opportunities, and coordinated a variety of PR activities.
Created, developed, and executed on quarterly plans based on daily, weekly and monthly marketing reports.
Provided ideas and copywriting for social media posts (Facebook, LinkedIn and Twitter).
Coordinated production of marketing materials including direct mail pieces, flyers, brochures, posters, displays, collateral, products, audio/visual, multimedia, newsletters, and print advertisements.
Oversee Web Designers to update content for website, including SEO and SEM activities.
Acted as point person for sales channel marketing support. Researched, tracked and organized intelligences on competitor marketing communication activities.
Bealls Department Store, Naples, Fl. 2008-2013
Area Manager
Responsible for the hiring, training, developing, monthly employee reviews along with creating/implementing of schedules.
Responsible for the day to day operations of 14 -30 direct and non-direct employees.
Analyzed data to created process and improvements.
Created Rewards and Recognition program for employees resulting in reducing employee turnover.
Created promotional events to attract new business, increase revenue and re-enforce brand image.
Anticipated the customers realized and unrealized needs using this information to increase store sales.
Responsible for marketing product displays for promotional purpose.
Ability to manage multiple priorities under tight deadlines and achieving them.
Experienced in developing and managing marketing projects along with creating best practices.
Human Resources Director/Director of Business Office Affairs
Clinical & Service Excellence - Cost-Effective Operations
Marketing Director / Vice President of Outreach
Area Manager
Contact this candidate