Facilities Manager

Amanda McLean

832-***-**** ************@*****.***

EDUCATION

University of Houston, Conrad N. Hilton College of Hotel & Restaurant Management Bachelor of Science in Hotel & Restaurant Management August 2015-June 2020 Industry Certifications: ServSafe & TABC

Cumulative G.P.A.:3.25

EMPLOYMENT HISTORY

Aramark at NRG Park June 2018 – March 2020

Facilities Management Intern

• Identified challenges in current processes and developed new techniques to optimize employee productivity

• Regularly reviewed contracts to ensure contract compliance for daily, weekly and monthly operations

• Ensured facilities standards were met and maintained

• Effectively led contractors to ensure that requirements and demands were met

• Guaranteed operations continuity through interdepartmental communications Houston Event Bartenders August 2017 – March 2019

Event Coordinator

• Coordinated the setup and breakdown of events

• Managed bar area including cocktail design & menu, regulation compliance, and quality customer relationships

• Maintained a clean and safe working area

• Contacted clients to overview contract details, receive payments and access needs Candlewood Suites August 2014- June 2015

Night Auditor

• Produced daily reports that helped company increase profit and reduce costs

• Supervised hotel operations during the overnight shift

• Utilized various computer applications to launch and complete auditing processes

• Organized and sustain accounting books to enforce budget restrictions Kumon March 2011 – November 2015

Administrative Assistant

• Documenting and communicating various actions, irregularities, and continuing needs

• Clerical duties, including multi-line phone, typing, copier, fax, filing, scheduling

• Scheduled appointments, and maintain and update appointment calendar

• Onboarded, recruited and trained new employees in compliance with company methods and standards Studio Movie Grill November 2013 – June 2014

Server

• Consistently achieved the high guest check averages through suggestive selling

• Provided outstanding customer service to an average of 60 guests per night

• Skillfully anticipated and addressed guests' service needs EXTRACURRICULARS

• University of Houston Marching Band

• Drum Corps International

• Winter Guard International

• Phi Mu Sorority

• Hilton College Volunteers

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