Customer Service Manager

JEBA DAVID

E mail : ***********@*****.***

Phone: 988**-*****

Career Summary:-

Event planner with 15+ years of experience organizing successful weddings and functions. Experienced supervisor with a management style that motivates staff productivity. Excellent customer service skills as well as interpersonal communication. Organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and maintain deadlines. High energy and enthusiastic, able to motivate a team as well as individuals.

Personal Strength:-

Having a practical approach to problem solving.

Willing to be accountable, liable and answerable for actions and decisions.

Determination to Succeed, Stamina to Work Hard.

Strong work ethic, self-starter, Result Oriented.

Vendor management.

Patience and communication skills

Being a People Person and Team Player

A creative, Innovative thinker.

Right now looking for a key support role, which provides plenty of variety and where I will have responsibility for the administrative processes in the office.

Technical and Academic Qualification:-

BBA, passed out in 2019 from Tamilnadu open University.

Professional Experience Summary:-

Company Name: Joydecors May 2005 to Present

Designation: Wedding Planner

Responsible for all brainstorming and implementing event plans and concepts, starting from handling budgeting and invoicing, Negotiating sponsorship deals, developing event feedback surveys.

Duties:

Organized 100+ wedding events

Participated in venue scouting, set design, location decor and arrangement, seating, and other event management duties.

Planned all manner of corporate events like company outings, conferences, and outings, conference and more.

Managed entire areas of events, from pre-planning, through the event day, and post-event activities.

Supervised team of event planners and assistants, while hiring support staff, caterers, and other contract workers as necessary.

Determined appropriate levels of staffing and budget to stay within given monetary parameters.

Organized logistics of event preparation, including location scouting, stage design, venue decor, and program implementation.

Applied budget frugally to ensure no cost overruns and timely payment of support staff

SKILLS:-

Planning & Coordination

Venue Selection, Setup, and Design

Staff Management

Guest Reservations & Arrangement

Time management

Critical thinking

Handling pressure

Computer Proficiency:-

MS word, MS Excel, Video editing

LINGUISTIC ABILITY

English: Speak, Read and Write

Tamil : Speak, Read and Write

Personal Information:-

Name : Jeba David

Date : 19.08.1982

Gender : Male

Marital status : Married

Present Address : Pavani Palms Appartment

J-Block, G-2, Redhills Main road,

Surapet,

Chennai-600066.

Nationality : Indian

Declaration

I solemnly pledge that the above furnished information is true to the best of my knowledge and belief.

Yours Sincerely

Jeba David

Contact this candidate