Customer Service Technical Support
Resume:
AMEE PATEL
Kingston, ON, K7M7H7
*******************.*****@*******.**.**.**
Phone Number – 431-***-****
June 29, 2020
Respected Mr./Mrs.,
I am submitting my attached resume for the consideration of the respective position as advertised on your external posting job board.
I am a student of a Computer Networking and Technical Support at St. Lawrence College and eagerly seeking an opportunity to develop my practical skills related to this field by joining your esteem organization. I have completed bachelor’s in Computer Application, specializing in software from India and doing my Computer Networking and Technical Support program to gain more knowledge and to have more understanding of this field, my major focus areas are specially network designing, Linux and programming languages.
Through my placement opportunity, I have experience in basic IT help desk service, Active Directory, and Group Policy Objects and some basic technical skills. I can also confidently setup and launch websites through WordPress. I also completed a project in my bachelor’s degree, creating a website on Online Exam System through Asp.net including pages about login, about student information, and professor information, subject and test result pages just like any online test center.
I am having keen interest in solving technical problems that is why I have taken this course. I do have work experience in software field, so I am eagerly waiting to do job with your infirmary, so I can develop my practical skills and gain more knowledge in depth in this profession.
I possess a high-level passion for work, technical skills and an urge of performing any responsibility with quality. My ability to work as a team member, meet deadlines and go to an extra mile, together contributed for my success in the career so far. I have completed and fulfilled all the requirements for this job.
Thank you in advance for your time and consideration. If you have any questions or require any additional information, please contact me at your convenience. I am looking forward to seeing you on scheduled an interview and hear from you.
Thank You
Sincerely
Amee Patel.
AMEE PATEL
290 BATH ROAD
Kingston, K7M 7H7
431- 338- 2544
*******************.*****@*******.**.**.**
SUMMARY
Quick learner, eager to prove myself as a valuable member of any team and to provide dynamic and excellent client services
Ability to work under pressure, meet tight deadlines
Maintains a safe and healthy work area while following company safety procedures
Knowledge of computer hardware parts and its functions.
Advance ability of HTML and CSS for designing.
Working with different type of programming languages.
Experience and knowledge of Java and Linux
Working with different type of operating system.
RELEVANT SKILLS
Communication
Able to communicate effectively with others to ensure proper information is given to customers, supervisors, and co-workers
Effective listener which enables understanding of others and ability to determine needs to ensure they are met properly
Teamwork & Leadership
Participated in team projects displaying co-operation skills
Leadership skills to effectively manage teammates in a positive manner
Spearhead various group projects in academics to ensure all deadlines are met
Ability to grasp new ideas and integrate them into desired results.
Technical skills
Expertise in hardware and software both.
Able to handle any programing with variant language of programing.
Knowledge of Web designing with advance features.
EDUCATION
Computer networking and technical support 2018-2020
St. Lawrence College, Kingston, ON
Bachelor of computer application 2014-2017
Sardar Patel University, Gujarat, India
RELEVANT WORK EXPERIENCE
Placement Students
Limestone District School Board, Kingston, ON January-March 2020
Working with IT help-desk service
Working on tickets
Install software in devices and set up new devices
Add Users, Groups, Organization Units through Active Directory
Firewall Configuration
Basic IT Help-Desk Skills
Internship Website Project
Website development (Online Exam System) 2016 -2017
ITC Computer center Anand, Gujarat, India
Made website to conduct online exams for institute.
Used ASP.net and SQL server in backend
Also provide results and solution of quarry
Solve quarry of users about their doubts, problems and questions.
Record Center Specialist
Iron Mountain Warehouse [Kingston] June-August 2018
Data entry in computer and manually on datasheet
Operate handheld scanner
Process incoming and outgoing orders
Other Experience
Wendy’s Restaurant [Princess St. Kingston] Since August 2018
Cashier
All cash handling
Effective Customer Service
Energetic, dedicated hardworking crew member
Contact this candidate