Abhi

add7bk@r.postjobfree.com

515-***-****

SUMMARY

6+ years of IT experience in TIBCO Stack Software, Dynatrace, WebSphere, IIS, administration, design, development testing and support of large scale Enterprise Applications across multiple project phases.

Knowledge on Installation, configuration and deployment of Splunk forwarders, indexers, search heads and deployment server.

Expertise in installing and configuring Dynatrace Appmon, Dynatrace Managed and Dynatrace Network application Monitoring.

Expertise in configuring alerts, building dashboards and generating performance reports using Dynatrace and Splunk products.

Worked with Dynatrace One agent in cloud and on prem nodes.

Experienced in deployments, installation, configuring and upgrading TIBCO products such as Business Works, Business Events, Active Spaces, Hawk, Adapter and Administrator.

Experience in Installing, Configuring and Administering Web Servers like IBM HTTP Server (IIS), Apache and IIS and configuration of Web Server Plug-ins.

Experienced as Problem Manager in driving critical production issues, identifying and providing root cause analysis.

Experienced in understating the functionality of new products, leading the POC effort and implementing the product.

Excellent work experience in managing Onsite and Offshore teams.

Knowledge transfer from the client to the team - Obtain the technical knowledge and share it with the team

Communicate time lines, progress, delays etc back and forth from the team to the client and vice versa

Holds defect review meetings with the concerned development and support teams.

Outstanding organizational, communication, and presentation skills. The daily work status, Report defects, Prepare test reports, Test metric collection. Participate in the defect review and other project related meetings as needed.

Excellent work experience in multiple operating systems like Windows, UNIX and IBM-AIX.

Provided 24/7 on call support for Production and Development environments.

TECHNICAL SKILLS

EAI Technologies: TIBCO Active Matrix BW 5.9/5.12, TIB-BE /4.x/5.x, TIB-ADB 6.x/7.x, TIBCO Rendezvous 8.x, TIB-HAWK 4.8.x /5.1.x

Messaging Systems: TIBCO-EMS 6.x/8.x, JMS 1.1, IBM MQ 6.x/7.x,Kafka

Monitoring Tools: TIBCO Hawk, Elasticsearch, Wily Introscope, Splunk Eneterprise 6.x/7.x, Dynatrace Appmon 7.2, Dynatrace One agent, Dynatrace Network Application Monitoring 2019

Database : Oracle 11g, MS SQL, TOAD

Web/Application Server(S): IBM WebSphere 8.x/7.xWebLogic Server 8.x/9.x, Web Logic Portal Server 8.1, Jboss4.2.2, 5.0.1, Apache Tomcat 6.0

Operating Systems: UNIX & Windows

PROFESSIONAL EXPERIENCE

Middleware Integration Engineer/Production Support Lead Feb 2016 – Present

XPO Logistics – Oregon

Worked extensively on TIBCO Business Works, TIBCO Business Events, EMS, Administrator, Adapters, Hawk, Active spaces and also installed and configured TIBCO BW 5.1.2 EMS 8.x, Admin 5.9, HAWK 5.1, BE 5.2.x/5.4.x,RV 8.3/8.4.x on Windows & Linux Environments.

Worked on Installation, configuration and deployment of Splunk forwarders, indexers, search heads and deployment server.

On boarding of new data into Splunk. Troubleshooting Splunk and optimizing performance.

Configured splunk forwarder across many applications to collect the data.

Extracted complex fields from different types of log files using Regular expressions.

Experience with Splunk Enterprise security app (ES) by Performing data investigation and data analysis to address security vulnerabilities, incidents and penetration techniques

Creating and managing app, create user, role, permissions to knowledge objects.

Created alerts, saved searches and dashboards.

Created and Managed Splunk DB connect identities, connections, inputs, outputs, lookups and access controls.

Installed and configured Dynatrace Appmon agents on WebSphere, IIS, M5, Api Gateway applications and also worked on building Appmon server.

Configured alerts in Appmon using extended email action plugin and worked on setting up alerts for all mount points, application exceptions in Appmon and NAM.

Involved in POC and setup of Dynatrace SaaS in cloud.

Experienced in setting up Dynatrace managed Cluster on-prem and migrating data from Cloud to on prem cluster.

Actively participated in architectural design of Dynatrace Managed for production environment.

Created management zones and tags for applications in Dynatrace Managed.

Worked with dev team to include Java script tag in the deployments to identify user actions in Dynatrace Managed.

Worked on upgrade of Dynatrace products like Appmon from version 6.5 to 7.2, Dynatrace NAM 2017 to NAM 2019, Active gate version upgrades for Dynatrace Managed.

Coordinated with Dynatrace vendor for product related issues and upgrading licenses.

Generated Monthly performance reports for critical applications in NAM.

Maintain documentation for all the upgrades, changes that are being made in Dynatrace

Configured enterprise infrastructure framework using Hawk rule bases and Introscope for the project to monitor TIBCO applications, EMS queues, and application related mount points on operating system level.

Integration of IIS and IBM Websphere Servers and WAS PLUGIN Configurations.

Setting up new Environments whenever there is a need for additional environments for IIS/IBM Websphere Application server for the specific projects.

Responsible for the operation and administration of IIS web servers across Engineering, QA and Production environments, .Net application support and integration with IIS..

Trouble shooting WebSphere and Application related and deployment issues.

Involved in configuring EMS Servers in Fault Tolerance mode and Load Balanced mode.

Handled the daily Monitoring & supporting of the critical applications to identify the system failures and coordinated with testing team, developers as part of Operations.

Experienced in deploying applications in load balanced and Fault tolerant mode on different Linux machines.

Experienced in configuring new domains and adding servers to domains.

Experienced in performance tuning of Business Events and Business works Tibco applications.

Created monitoring rules with hawk patterns to send alerts based on severity using application logs and rule bases.

Configured kafka topics for all environments with partitions and replications.

Responsible for configuration and integration of kafka, kafka connect, zookeeper and kafka manager.

Worked on adding/removing broker from cluster.

Coordinated and assisted changes for patching of kafka cluster in dev and prod environment.

Worked on setting up API gateway worker nodes on prem and configured as a cluster with cloud Admin node.

Actively participating in Root Cause Analysis (RCA), system/application failures in case of issues.

Experienced in on call coordination for PROD support, Problem Management and Incident Management

Worked in a 24*7 call and production support.

Participated in performance tuning and technical support document for production environments.

Systems Analyst Dec 2012– Dec 2014

Client: Seagate, California

Worked on installing, configuring, maintaining and troubleshooting the IBM WebSphere Application Server 5.0, 6.0, 6.1 (ND) on HP-UNIX, Solaris, RHEL (RedHat Enterprise Linux).

Involved in day-to-day administration tasks including deployments, monitoring of systems and troubleshooting the issues.

Responsible for performance tuning of IBM HTTP server (IHS), Application server, Web Container and database Connection Pool.

Worked closely with Network, security, operations, database and developer team to troubleshoot and resolve the issue related to application and application server

Installed EARs, WARs and configured application specific JVM settings, Web container parameters using the Admin Console and WSCP scripts

Worked on installation, configuration and deployment of TIBCO Business Works, TIBCO Business Events and Adapters

Installed and configured new regions (domains) for different environments DEV, TEST, PREPROD and PROD with latest versions of TIBCO software.

Experienced in deployment of all TIBCO applications using both TIBCO Administrator and monitoring, maintaining and troubleshooting various TIBCO applications

Configured JMS queues, topics, JNDI names, bridges, and factories

Experienced in Introscope setup, creating Dashboards and profiles.

Daily Monitoring & supporting the critical applications to identify the system failures

Worked in a 24*7 call and production support.

Participated in performance tuning and technical support document for production environments.

Education

Bachelors in Electronics and Instrumentation Engineering, GITAM University, 2012 May

Masters in Computational Science, Texas A&M University, 2016 Dec

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