Software Training

+917*********,+919*********

SAMSUDEENPONARZAKARIYA Email:*************@*****.***

CAREEROBJECTIVE:Seekingachallengingcareeratseniormanageriallevelwithwellreputedandestabl ishedbusinessunitofNational/Internationalscope,whichoffersdiversejobresponsibilityandwillfullyu tilize

Technicalabilities.

Highlymotivated,positiveandgoal-oriented,withdemonstratedprofessionalismofferingperformancedri ven

experienceofover12yearsinKPO.AndIhave4yearsofexperienceinCreatingCharts,GraphsandMaps inPPT.

CurrentlyworkingasaTeamLeaderwithIntegreonManagedSolutionsPvtLtd.Possessingvaluable insights,keenanalysisandteamapproachtoimplementbestpractices,adeptatworkinginhighpressure environmentswithstrictdeadlinesandmultipledeliverables. ü Perfectteamleaderhavingabilitytoleadcross-functionalprojectteamsandintegratetheireffortst omaximizeoperationalefficiency.Proficientinstrikingperfectcoordinationwithallinvolvedagenci esensuringbottleneck-freeworkexecution.

ü Dynamicleaderandmentorcommittedtodeliverthequalitydeliverablesunderstricttimelines,pres suresituationsandschedules,withprovenabilitytobuildteams;inspireandempowerindividualsto strivetowardever-higherlevelsofachievement.

ü Articulatecommunicatorwithstronganalyticalandinterpersonalskills;skilledatcollaboratingwith projectteams,interfacingwithclientsanddeployingtechnologytobuildsuccessfulsolutionsforclie nts.

AREASOFEXPERTISE:StrategicPlanning QualityAssurance On-TimeDelivery SystemsImplem entation Cross-functionalteams Troubleshooting Documentation&Reporting TeamLeader ship Training&Development

PROFESSIONALEXPERIENCEANDACCOMPLISHMENTS

RewardsandRecognition ü ExcellenceinClientServiceMarch2018

ü ExcellenceinClientServiceFebruary2018

ü ExcellenceinClientServiceDecember2017

ü ExcellenceinClientServiceAugust2017

ü ExcellenceinClientServiceMarch2016

ü ExcellenceinQualityOct2015

ü ExcellenceinClientServiceApril2015

ü ExcellentLeadershipAwardforQ2'13

ü RisingSunawardforthemonthofOct2012

ü RookieawardforthemonthofJune2012.

ü AwardedMostPromisingPerformerfortheMonthofMay2007&Mar2008. ü AwardedSignificancePerformancefortheyear2004-2005. ü HighestProductivityAwardfortheYear2003.

CareerHistory TEAMLEADER,IntegreonManagedSolutions(Ind)PvtLtd(MumbaiandNoida) Jun2014-TillDat e

KeyResponsibilities:

ü SpearheadingfunctionsincreatingPowerPointSlideswiththeirClientSpecifications,involvedinth ealterationinexistingslidesforclientneeds.

ü ReviewingandEstimatingthejobsentbytheclientandallocateresourcestocompletetheproject withQualityandtimelymanner.

ü AccountableforCreatingCharts,GraphsandMapsinPPTwithBostonClientProject.GettheClarifi cationandDoubtswithOnsiteandgivethefeedbacktotheteammembers. PROJECTCOORDINATOR,WilliamsLeaIndiaPvtLtd Apr2011-Sep2013 KeyResponsibilities:

ü CreatingPowerPointSlideswiththeirClientSpecifications,involvedinthealterationinexistingslid esforclientneeds.

ü TaskedwiththeQCofjobswiththeirstylespecificationsanddeliveredthedocumentswithquality andtimelymanner.QualityAssurance,On-TimeDelivery,trainingAssociatesonClientupdates,trai ningnewrecruitsonJob/Styleconcepts&processes.

ASSOCIATE,TaurusQuestServicesPrivateLimited Feb2009-Apr201 1

KeyResponsibilities:

ü ConvertingtheClientDocumentsSuchasWord,ExcelintoHTMLFormatwiththeuseofEdgarizer Software.

ü FormattingdocumentstomatchtheClientStylespecificationsandallreportsmaintaininginExcel aboutjob.

DOCUMENTSPECIALIST,RRDonnelleyDatabaseSystemsPvtLtd Jul2006-Feb200 9

KeyResponsibilities:

ü InvolvedintheformattingofdocumentstomatchtheClientStylespecifications.Analyzingstylere quirementsoftheClient,allocatingAssociates/ResourcestoJob/Process. ü EnsuringalltheAssociatesinvolvedintheJobinformedabouttheStylespecifications,randomAud it/SamplingforQualityonJobsbeforedelivery,ensuringnoProcessbreakdownatanytime,anywhe re.

ü AccountableforhandlingallQualityissues,ensuringon-timedelivery,trainingAssociatesonClient updates,trainingnewrecruitsonJob/Styleconcepts&processes. DOCUMENTCONVERSIONIST,CenzaTechnologiesPvt.Ltd Apr2003-Jun200 6

KeyResponsibilities:

ü ContributedasaDataEntryOperator,puttingthelegaldocumentinformationintheirrespectivefiel dwithinbuiltsoftwaretool.

ü InvolvedintheHTMLFileConversionProjectwhichisanAustriaClientProject.It'satypeofpublish ingthedocumentsthroughinternet.Procuretheworddocumentsfromclient,formattingandputtin gthedocumentsintheclientinbuiltsoftwaretool"AuthoITSoftware''.FinallysendtheHTMLfileto theClient.

ü Checkthelinksthroughoutthedocumentsthatarecorrectlyopen.QualityCheckonteammember documents.ClarifyingDoubtswithOnsite.Traininggiventotheoperatorsforclientfeedbacks.Onti meDelivery.MeetClientSLA's

ACADEMICANDPROFESSIONALCREDENTIALS

B.SC.COMPUTERSCIENCE,NewCollege,UniversityofMadras,2002 64% XII–TheKellettHigherSecondarySchool,StateBoard,1999 60%

X–TheKellettHigherSecondarySchool,StateBoard,1997

75%

Interests&Hobbies:Listeningsongs,Readingbooks,Playinggames(Chess,Cricket)andWatchingMovies. PERSONALDETAILS:

PermanentAddress:

No:3QaithaMillathStreet,

MGNagar,Tharamani,

Chennai

Tamilnadu-600113

CurrentAddress:

No:1562,6thFloor

ShivshakthiBuilding,

VandraiColony,Road2

Goregoan(E)

Mumbai–400063

DOB:27thSep1981

Gender:Male

Nationality:Indian

MaritalStatus:Married

NoticePeriod:TwoMonths

REFERENCES:Wouldbereadilyavailableonrequest

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