Customer Service Sales Representative

SANDEEP KAUR

** ******* ** ********,** L*Y *L*

CONTACT NO. 647-***-****

*************@*****.***

SUMMARY

Motivated professional individual with strong analysis experience in customer service and sales representative. A poised communicator who can fluently speak the language of both people and technology, blending technical expertise with exceptional interpersonal skills to effectively deliver results on-time . Dedicated to customer satisfaction and meeting aggressive business goals. HIGHLIGHTS

• Excellent Communication and Analytical Skills

• Risk Analysis

• Customer Service Focused

• Creative Problem Solving

• Effective Team Player

• Outgoing personality

• Market research and analysis

• Computer proficiency

• Quality Management

• Time Management ability

• Merchandising knowledge

• Strong Customer Relationship building Skills

EXPERIENCE

OCTOBER 2019 – PRESENT

CASHIER, AFGHAN KEBOB CUISINE MISSISSAUGA ON

• Managing transactions with customers using cash registers

• Scanning goods and ensuring pricing is accurate

• Collecting payments whether cash or credit

• Following and achieving sales goals on a weekly. Monthly and quarterly basis.

• “go the extra miles” to drive sales

• Remaining knowledgeable on products offered and discuss available options

• Following company communication procedures, policies, guidelines at all times

• Developing professional relationships with ongoing customers through excellent customer service.

2

FEB 2017 – JAN 2018

PART TIME SALES ASSOCIATE, TOMMY HILFIGER, LUDHIANA(INDIA)

• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions

• Kept apprised of emerging trends and provided informative customer service to assist in product selection.

• Processed orders through system and coordinated product deliveries

• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas

• Preserved perfect attendance record

• Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise

• Educated customers on promotions to enhance sales. CERTIFICATES

• Smart Serve Program (Alcohol and Gaming commission of Ontario [AGCO])

• Security Guard License.

• First Aid/CPR Certified

• Valid Ontario Security license

• W.H.M.I.S Certified

• AODA certified

• Health and Safety Certified

EDUCATION

PRESENT

BUSINESS ADMINISTRATION (YORK UNIVERSITY)

APRIL 2020

BUSINESS MANAGEMENT IN ALCOHOLIC BEVERAGES (CENNTENNIAL COLLEGE) 3

JULY 2018

MASTER OF BUSINESS ADMINISTRATION (RAMGARHIA INSTITUTE OF ENGINEERING AND TECHNOLOGY)

JULY 2016

BACHELOR OF COMMERCE

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate