Personal Assistant Sales

ELEANOR SAPIERA DEL ROSARIO

Abu Dhabi, UAE 050-******* **************@*****.***

Career Focus - Personal Assistant, Executive Secretary, Executive Assistant Top-performing, exceptionally driven professional with a comprehensive command of administrative, clerical, secretarial, and office management support functions. Possess superior communication, team collaboration, and multitasking capabilities, and excel at providing exceptional organizational, time-management skills, driving optimal office efficiency and success. Develop rapport with a variety of people, use diplomacy and tact when dealing with others. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company. Complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a fast turnaround and take effective action with an eye looking ahead to the big picture. CORE SKILLS AND COMPETENCIES

Relationship Building

Office Administration

Organization and Planning

Coordination/Scheduling

Administrative Support

Documentation

Budget Administration

Computer Proficiency

Business Acumen

Systems Filing

Communication

Detailed-oriented

PROFESSIONAL EXPERIENCE

AL MARFA PEARL HOTELS MANAGEMENT LLC: MIRFA & LIWA HOTELS Sales Manager cum Marketing Executive 2016 – 2018

• Conduct market research and analysis to evaluate trends, and competition ventures, collaborate with managers in preparing budgets and monitoring expenses, create the strategical plans to achieve sales target.

• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities, represent the hotel in various events, exhibitions including internationally in Moscow and Berlin.

• Assume all advertising, promotions, marketing, sales, and public relations responsibilities, assist in preparing sales proposals for customers using a high degree of ethics, integrity and effectively demonstrating expertise.

• Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotel.

• Maximize revenue by selling all facets of the hotel, to previous, current and potential clients, and through development and implementation of effective sales strategies. Sales Executive cum Marketing Executive 2014 – 2016

• Analyzed local market trends and competitor activity, prepared and presented sales proposals to prospective clients, and delivered effective sales presentations to win new business opportunities for the hotel.

• Maintained quality service by establishing and enforcing organization standards and through collaboration with other hotel staff.

• Created an exceptional guest experience and built strong, comprehensive sales programs due to productive cooperation with other departments in the hotel.

• Supported hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

Personal Assistant / HR & Sales Coordinator 2010 – 2014

Managed General Manger’s complex calendar of activities: schedule appointments, process correspondence, and arranged agendas and travel itineraries.

Provided administrative support, namely completed expense reports, maintained and organized digital and physical files, maintained office supply inventory, monitored staff visas, employment status, and medical insurance needs.

Ensured effective daily operations and meeting arrangements and creatively problem-solved any challenges, received and screened phone calls and redirected them where appropriate.

Prepared documents using word processing, spreadsheet, database, and presentation software, handled confidential documents ensuring they remained secure. EARLIER EXPERTISE

Intersel Dowding & Mills FZCO – (Jebel Ali Free Zone) 2007-2009 Personal Assistant

Managed diaries and organized meetings and appointments, often controlling access to the manager/executive.

Compiled and prepared reports, presentations and correspondence, managed databases and filing systems and implemented and maintained administrative systems. Radio Philippines Network Inc. – 2002-2006

Confidential Secretary to the GM cum Floor Director/Guest Coordinator

Assisted in the planning and preparation of productions, oversaw the work of departments, managed the audience, and dealt with any technical problems occurred.

Acted as the central point of contact for all callers, visitors, and clients, including the directing of telephone calls and appropriately responding to queries from both clients and employees to other staff members. Radio Philippines Network, Inc. 1995-2001

Confidential Secretary to the GM

Maintained confidential personal correspondence, and personnel files, scheduled appointments, and made necessary arrangements for hearing conferences and meetings.

Prepared reports, invoices, check requests, maintained records, filing systems, and orders. EDUCATION

POLITECHNIC UNIVERSITY OF THE PHILLIPINES, Manila, Philippines 1995 Bachelor's Degrees in Office Administration

Certifications:

SEN (Special Education Needs) - National Academy, August 2019

Negotiation Skills (advanced) - Spearhead Training, April 2018

Office management Skills - Spearhead Training, February 2009

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