Lexus Joelson A. Caraan
Makati City, NCR 1233
************@*****.***
https://www.linkedin.com/in/lexus-caraan
S K I L L S
E D U C A T I O N
Masters in Business Administration
De La Salle Lipa
2017-2020
Thesis: Establishing Connection
Between Wellness Program and Job
Satisfaction on Banking Sector in
Batangas City
Member of Graduate Program
Society.
Degree / Diploma Name
University of Batangas
2012-2016
Thesis: Factors Affecting the Buying
Decision of Consumers in Batangas
City.
Dean's List 2nd Semester year 2016.
Majored in Business Management
Elected to Public Relations officer for
Business Management Student
Council in 2014-2016.
A B O U T M E
Document Processing Specialist implementing document control and management strategies. Stores documents correctly for easy employee access. Excellent interpersonal, communication and organizational skills, with proficiency in standard office software and attention to detail. Meticulous and methodical document management professional with almost 4-year background in banking environment. Coordinates files and maintains workflows in compliance with business, customer and management needs.
E X P E R I E N C E
Documentation Assistant
Metropolitan Bank and Trust Co. / Batangas City / May 2016 – Feb 2020
Identified audit parameters to comply with quality standards.
Collaborated with quality assurance team to comply with regulatory requirements.
Assisted compliance officer to gather necessary documentation for new account applications.
Completed transmittal logs and stored in files for specified durations.
Converted documents from one application to another, including cleaning, formatting and applying styles as needed.
Provided assistance with document processes, both inbound and outbound, including document sorting, logging and work order creation.
Transmitted documents, organized revisions and tracked changes.
Assisted with document troubleshooting, including corrupt documents and files.
Reviewed and approved all client pre approval documents prior to submission.
Prepared digital files, physical documents and work requests in compliance with company guidelines.
Managed file archival and information retrievals. On-the-Job Trainee
Cocochem Agro-Industrial Park / Bauan, Batangas / Apr 2015 – Feb 2016
Handled internal and external calls per day to address customer inquiries and concerns.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Proficiency in SAP
5 / 10
Data Logging
8 / 10
Recordkeeping Skills
8 / 10
Communications and Customer Service
10 / 10
MS Office
7 / 10
MB Learn (Dec 2018 – Dec 2019)
2019 AMLA Refresher e-Learning
2019 Information Security eCourse
Building a Collaborative Environment e-Learning
Making Ethical Decisions e-Learning
Operational Risk Management
Managing Employee Underperformance e-Learning
Managing Stress in Workplace e-Learning
Code of Conduct e-Learning
Effective Time Management e-Learning
Giving Effective Feedback e-Learning
Security Awareness Fundamentals e-Learning
Fraud Awareness eCourse
2018 Anti-Money Laundering eCourse
2018 Information Security eCourse
Privacy Series: Privacy Basics
De La Salle Lipa (Feb 2019)
The Power of ONE (optimistically Nurturing
Environment for Everyone
KnowBe4 (Oct 2018)
2018 Your Role, Internet Security and You
Cyber Heroes Series: Internet Threats
Handing Confidential Material
Malicious Attachments
Security Moments Series: Spot the Bad Attachment
Securtiy Moments Series: Spot the Bad Link
2018 Safe Web Browsing
Metrobank Academy (May 2017 - Dec 2017)
Information Security E-course 2017
Customer Protection Policy E-Learning 2017
Business Continuity Plan E-learning 2017