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purchasing, procurement, Customer Service, encoder, documentation

Location:
Makati, Philippines
Posted:
June 28, 2020

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Resume:

Lexus Joelson A. Caraan

092********

Makati City, NCR 1233

************@*****.***

https://www.linkedin.com/in/lexus-caraan

S K I L L S

E D U C A T I O N

Masters in Business Administration

De La Salle Lipa

2017-2020

Thesis: Establishing Connection

Between Wellness Program and Job

Satisfaction on Banking Sector in

Batangas City

Member of Graduate Program

Society.

Degree / Diploma Name

University of Batangas

2012-2016

Thesis: Factors Affecting the Buying

Decision of Consumers in Batangas

City.

Dean's List 2nd Semester year 2016.

Majored in Business Management

Elected to Public Relations officer for

Business Management Student

Council in 2014-2016.

A B O U T M E

Document Processing Specialist implementing document control and management strategies. Stores documents correctly for easy employee access. Excellent interpersonal, communication and organizational skills, with proficiency in standard office software and attention to detail. Meticulous and methodical document management professional with almost 4-year background in banking environment. Coordinates files and maintains workflows in compliance with business, customer and management needs.

E X P E R I E N C E

Documentation Assistant

Metropolitan Bank and Trust Co. / Batangas City / May 2016 – Feb 2020

Identified audit parameters to comply with quality standards.

Collaborated with quality assurance team to comply with regulatory requirements.

Assisted compliance officer to gather necessary documentation for new account applications.

Completed transmittal logs and stored in files for specified durations.

Converted documents from one application to another, including cleaning, formatting and applying styles as needed.

Provided assistance with document processes, both inbound and outbound, including document sorting, logging and work order creation.

Transmitted documents, organized revisions and tracked changes.

Assisted with document troubleshooting, including corrupt documents and files.

Reviewed and approved all client pre approval documents prior to submission.

Prepared digital files, physical documents and work requests in compliance with company guidelines.

Managed file archival and information retrievals. On-the-Job Trainee

Cocochem Agro-Industrial Park / Bauan, Batangas / Apr 2015 – Feb 2016

Handled internal and external calls per day to address customer inquiries and concerns.

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Proficiency in SAP

5 / 10

Data Logging

8 / 10

Recordkeeping Skills

8 / 10

Communications and Customer Service

10 / 10

MS Office

7 / 10

MB Learn (Dec 2018 – Dec 2019)

2019 AMLA Refresher e-Learning

2019 Information Security eCourse

Building a Collaborative Environment e-Learning

Making Ethical Decisions e-Learning

Operational Risk Management

Managing Employee Underperformance e-Learning

Managing Stress in Workplace e-Learning

Code of Conduct e-Learning

Effective Time Management e-Learning

Giving Effective Feedback e-Learning

Security Awareness Fundamentals e-Learning

Fraud Awareness eCourse

2018 Anti-Money Laundering eCourse

2018 Information Security eCourse

Privacy Series: Privacy Basics

De La Salle Lipa (Feb 2019)

The Power of ONE (optimistically Nurturing

Environment for Everyone

KnowBe4 (Oct 2018)

2018 Your Role, Internet Security and You

Cyber Heroes Series: Internet Threats

Handing Confidential Material

Malicious Attachments

Security Moments Series: Spot the Bad Attachment

Securtiy Moments Series: Spot the Bad Link

2018 Safe Web Browsing

Metrobank Academy (May 2017 - Dec 2017)

Information Security E-course 2017

Customer Protection Policy E-Learning 2017

Business Continuity Plan E-learning 2017



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