Assistant Customer Service
Resume:
Alexandria Vrtis
Full Time
Phoenix, AZ *****
****.*****@*******.***
Full Time
Authorized to work in the US for any employer
Work Experience
Hygiene Coordinator / Dental Assistant
Dental Depot
January 2019 to Present
Develop and maintains doctor and hygienist schedule to meet practice goals. Responsible for taking incoming phone calls, emergencies, schedule patients, follow ups and request records. Manage the recall list. Greet check in patients, presenting treatment plans, also I am a dental assistant. Making sure if they need an extra helping hand I will be in the back as well helping the front office staff. Account Manager / Customer Service
Discover Financial Services
October 2017 to December 2018
Responsible for reaching out to customers to collect payment for overdue bills. Acts as the liaison between creditors, customers, and manages overdue accounts. Setup better ways and programs to manage their account.
Receptionist / Sales Associate
European Wax Center
August 2015 to January 2018
Welcome visitors on the telephone or in person; answering or referring inquiries and order supplies. Maintains clean reception area. Document and communicate actions, irregularities, and continuing needs. Update appointment calendars and schedule reservations. Make sure I hit daily goals in sales for the month.
Front End Supervisor / Assistant
Ross Dress for Less
August 2014 to July 2017
Manage schedules, manage override clearance, assist and guide co-workers, cash office, and buddy trainer.
Awards and Acknowledgements
Multiple Raises
Coronal Polish Certified
Will be X-Ray certified January 2020
Will be CPR certified December 2019
Education
High School Diploma
Carington College
Skills
• Logistics, Eaglesoft, Millenium, Word, Quickbooks, Excel, consistency in changing atmosphere, data entry, Microsoft Windows, verbal and telephone communication skills, professionalism, customer focus, cash office-money management, sales, Outlook, faxing, filing, multiple line phone, treatment planning, dental terminology, dental assisting. (1 year)
• Dental Assistant
• sterilization
• Dentrix
• Dental
• Word
• Receptionist
• CPR
• Eaglesoft
• infection control
• Scheduling
• Inventory
• Dental Receptionist
• HIPAA
Awards
CPR Certified
December 2019
Certifications and Licenses
X-ray
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