Customer Service Office Assistant

ABIGAIL JANE M. TRAQUINA

**** ***** **. ********* ** 99517

Mobile #: 907-***-**** E-mail:: add6a2@r.postjobfree.com

PERSONAL DATA:

Date of Birth June 08, 1994 Ethnicity: Asian(Filipino) Age 25 Yrs old Sex Female

Dialect Spoken/Written English/Tagalog

EDUCATIONAL ATTAINMENT:

College : Saint Thomas Aquinas (Hotel and Restaurant Management ) Philippines

2010 (Certificate)

High School Fransisco G. Nepomuceno Memorial H.S Philippines

2006-2010

SKILLS:

Computer Literate (Outlook,Microsoft Office,Excel,Word,PowerPoint,Quickbook)

Multitasking

Communication.

Ability to Work Under Pressure.

Decision Making.

Time Management.

Self-motivation.

Conflict Resolution.

Leadership.

Adaptability.

Cash Handling

Customer Service

WORK EXPERIENCES:

Company Avon Company Angeles Branch (E.Gran)

Position Office Assistant (SLA) / 2010-2012

Duty:

Recruiting sales representatives.

Ordering preparing and shipping products to designated stores.

Inventorying products in different stores.

Preparing payroll

Assisting customers

Setting up meeting or seminars for new recruits.

Cash handling. Deposit and withdrawal.

Company Iqor Inc

Position: Collection Department Outbound Senior Representative / 2013-2015

Duty:

Collect (attempt) payments on past due bills.

Listen to customer's story and determine if debt can be collected.

Set up repayment plans and new terms of sale.

Offer advice or refer customers to debt counselors.

Company:McDonald’s Airport (TSA)

Position:Crew Trainer

2017-2018

Duty:

Work in the kitchen preparing food

At the front counter helping customers through the ordering process. Operating a cash register, running the drive-thru

Cleaning the restaurant, and completing other assigned tasks.

Company Northernlights Preschool and Day Care

Position Assistant Teacher / 2017-2018

Duty:

Reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups

Enforce school and class rules to help teach students proper behavior

Help teachers with record keeping, such as tracking attendance

Help teachers prepare for lessons by getting materials ready

Help supervise students in class, between classes, during lunch and recess, and on outside activity

Company Whittier Seafood

Position : Lead Fish Processor / 2017 and 2018

Duty:

Sort fish, tend and operate head and gut machines, inspect the products, load and unload freezers, weigh, package and label the product, and load/unload the product and other supplies on/off the ship

In charge of case up team

Place frozen, product into totes and operate a strapping machine.

Move the packed product on the conveyor system for transfer to the freezer container.

Company: AK ASSETS MGR LLC dba Alex Hotel and Suites

Position:Office Assistant (Accounting Specialist) / 2018-2019

Duty:

Front desk personnel checking In checking out assisting guest

Billing medicaid guest, and some other company.

Housekeeping etc.

Company: AK ASSETS MGR LLC dba Valdez Airport Mancamp

Position:Administrative Assistant/Acting Manager (Accounting Specialist) / 2019-2020

Duty:

Supervising employees management decision making.8

Providing customer service

Managing inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices

Scheduling and coordinating meetings, interviews, events and other similar activities*Sending out and receiving mail and packages

Sending faxes and emails

Managing documents and files

Sending and receiving documents for the company

Answering the phone

Assisting in various daily operations

Operating a range of office machines such as photocopiers and computers

Greeting guests and visitors

Bookkeeping

In charge for Account Receivables and payable

Preparing payroll

Filling business finance.

Knowledgeable in office software, such as Microsoft Excel, Word, PowerPoint, Spreadsheets, Outlook, Quickbook. Etc

Company: btyDENTAL

Position: Human Resources Assistant/ Administrative Assistant 2020 - Present

Duty:

Credentialing and Recredentialing

I hereby certify that the above information are true and correct to the best of my knowledge and beliefs.

Abigail Jane M. Traquina

Contact this candidate