TH Todd Hart

919-***-**** add67a@r.postjobfree.com *** King George Loop Cary, NC 27511

OBJECTIVE

I create easy to use dynamic software solutions designed to improve productivity and performance for its application. These solutions include an array of strategic Tableau dashboards leveraging Oracle PL/SQL scripts that generate a standardized location for data collection. I would like to utilize my out of the box problem solving skills, perspicacious SQL, and Tableau experience to produce engaging data visualizations and informative business intelligence.

EXPERIENCE

SWIMMINGTURTLE

BUSINESS OWNER, CARY, NC

January ’19 – Present

Specializing in Internet of Things (IOT)

• Transport Media Magik+ is an 8-Level Vestigial Sideband Modulation & Quadrature Amplitude Modulation Enterprise Library Encoding Service (beta)

Design and implementation of Python and C++ scripted application services that scan availability of 8VSB and QAM signals for decoding and encoding for web-based media on custom network shared processing.

Installation and implementation of UserSpice PHP framework for SwimmingTurtle Transport Media services on custom build Dell DL380 Dual Xenon processors running Debian 10 acting as Internal Gateway Router, Database, and Web-server utilizing Maria-DB, Apache and PHP server-side applications.

Custom built encoding servers utilizing 8th and 1st generation Intel i7 processors, in addition to AMD 1950 and 2970 ThreadRippers. These servers also boast AMD high end eGPUs running an array of Operating systems from Debian10, Windows10, and OSX10.5. VERIZON

SENIOR SOFTWARE ENGINEER - NETWORK

ENGINEERING & OPERATIONS, CARY, NC

February ’02 – December '18

• Development of web based applications and Tableau dashboards using an array of server-side scripting languages including Coldfusion and PHP, in addition to Javascript libraries as Jquery and ExtJS. Custom built SQL, Oracle PL/SQL functions and packages for Extracting, Transforming, and loading data from and array of databases including Oracle, MySQL, MSSQL, and Sybase in order to provide dynamic web based statistics and reporting that enable senior management to track global network operations productivity and network availability in order to identify trends in resolving network outages for Verizon's Global Public and Private sectors.

• Maintain functionality, accessibility and room for growth for complex reporting and business applications utilizing ETL processes and managing projects using Jira with an Agile methodology. Waterfall to Agile transformations on core business practices that would effect the network and customer experience. These tools and reports help better manage the Network Management Centers priorities and not lose sight of the most critical issues, run reporting to see how the networks and engineers are performing so they can find improvement areas.

• Lead as primary developer on highly visible projects to code and led others to completion. High profile Global Network Management projects including Chronic Ticket Dashboard, Automated the Health of the Network Scorecard, Performance Coach Employee Management, Network Automation Correlation, Circuit Management Interface and Reason for Outage Card Reset reporting allowing Network Management Centers to have an actionable view of chronic, customer affecting and loss of diversity tickets, near real time metrics, an ability to measure and develop Tier I workforce. Most notably, the Reason For Outage Card reset application avoided hours of Tier I work. March ’00 –February ’02

• Specialized tool development for ease of business including custom Coldfusion tag redirected to custom built C# CLI script for bulk mail processing within corp IMAP server. ActionScript web-based graphical response system designed to present network node and circuit failure effects on redundancy, diversity and isolation of the network.

• Data collection review and modeling from Splunk based applications for collaborative efforts in order to summarize and streamline multi network statistical analysis.

• Oracle OBIEE physical, model, and presentation layer construction and management of OBIEE presentation server running UNIX on SUN servers.

• Patent on behalf of Verizon Communications: System for and Method of Managing Fiber Reel Data at a Centralized Location. Filed Nov 30, 2011 us 20110584 UUNET / WORLDCOM / MCI / VERIZON

DATA ANALYST II, ASHBURN, VA

March ’00 – February ’02

• Process trouble tickets and troubleshoot Cisco and Juniper Routers, in addition Lucent TNTs for latency, packet loss,and general maintenance issues.

• Maintain spare equipment on site with functional cards and configuration for emergency use.

• Provide the entire Network Operations Center with such support as but not limited to maintaining, monitoring, and troubleshooting modem connection issues within core network infrastructure for the United States, and Canada.

• Other duties included assisting in laying Fiber Optic, BNC, and CAT-5 cables to the appropriate devices for UUENT network lab.

RCN

ASSISTANT SUPERVISOR, SPRINGFIELD, VA

August ’99 – March ‘00

• Primary responsibilities included providing oversight and assistance to floor technicians. Also monitoring call times, and employee progress.

• Review time corrections for technicians with the team and provide supervisor role when needed. EROL’S INTERNET / RCN

SENIOR TECHNICAL ANALYST, SPRINGFIELD,

VA

January ’98 – August ‘99

• Acted as primary customer interface for resolving problems with dial-up connections, ISDN,(Single/Dual Channel), Cable Modem (Single/Bi-Directional).

• Responsible for troubleshooting hardware and software configurations, providing advanced technical assistance via callbacks on an as needed basis.

• Responsible for producing accurate and timely trouble tickets concerning Internet services, network problems, and cable modem hardware issues.

EDUCATION

STRAYER UNIVERSITY - NC January ’10 – Present

Bachelor of Science in Information Systems Concentration in Programming 30% complete – GPA 3.909 VERIZON TRAINING – VA/NC March ’00 – December ’18

339.4 Hours of online and classroom training within Verizon for such courses including Splunk, Hive, Pig, Hadoop, Tableau, Agile, Applied Statistics, Java Programming, Unix, Oracle, SQL Server, ColdFusion, WebFocus, JavaScript, Juniper configuration, and Cisco Configuration. SKILLS

MS Windows, MS Office, Open Office, OSX, Unix, Linux, Cisco IOS, JUNOS, Apple IOS, Android OS, Tomato, DD-WRT, OpenWRT, IIS, Apache, HTML, PERL, ColdFusion, ASP, VB, JavaScript, Expect, Shell scripting, PHP, WebFocus, XML, ExtJS, Touch2, jQuery, JSON, C#, C++, Python, nodeJs, FFmpeg, Clover EFI, Chameleon EFI, Darwin EFI, GRUB, Flex4, ActionScript, PhoneGap, OBIEE, Splunk, Tableau, Oracle, PL/SQL, SQL, MySQL-MariaDB, MSSQL, Agile, Jira, Adobe Photoshop, Reverse Engineering (software), Training Presentations, Document Writing, Project Management

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