Credit Investigator
Resume:
JUDE GABRIEL J. CRUZ
Unit B* **** Gov Halili Rd Zone 4 Brgy. Muzon SJDM Bulacan
******************@*****.***
OBJECTIVES
Offering experiences and skills in Credit Investigation, Evaluation, and Fraud Investigation in the field of Banking and Finance.
EXPERIENCE
Philippine Savings Bank
Credit Investigator November 2015-Present
•Evaluate clients’ Primary/Personal Data and Source of income in order to determine the degree of risk involved in fulfilling their application. Verify data of application form extracted from client which includes assessment of personal property, businesses, capacity to pay, character reference and credibility of the applicant thru personal visit and phone call. To conduct Fraud Investigation in a discreet manner if necessary. Provide sound credit judgments and excellent customer interaction for a delightful banking experience.
Accenture Philippines
Quality Assurance Associate September 2014-November 2015
• Worked independently on assigned project by supervisor. Projects are multi-faceted per assignment. QA Analyst collect and analyze data. Arranged data in reports for their supervisor with analytical skills. They assure these tasks are completed on time. Tag and reported error findings to supervisor and to the team lead of the error origin, followed by supporting documents(files, DTP(Desktop Procedure) manual and/or Screen shots). Also worked on OE (Operational Excellence) to determine day-to-day process hindrances and contingencies, delivered output versus Expected output, chart presentation and volume assessment.
Temps and Staffers Inc
Accounts Assistant January 2014-July 2014
•Assisted Account officers in answering phone calls from various clients and branch heads with regards to the follow up and request of insurance, monitoring of receiving and releasing of insurance policies and any other task that may be assigned from time to time.
Excellent Manpower Services
Encoder July 2013-December 2013
•Performed simple encoding tasks, ensures correct input of currency, amount and payee name before proceeding to the remittance section.
EDUCATION
BSBA Major in Marketing Management
Universidad De Manila (2009-2013)
One Mehan Gardens Arroceros Manila
Masters in Business Administration
Universidad De Manila (2017 - 2019)
One Mehan Gardens Arroceros Manila
TRAININGS AND CERTIFICATIONS
Six Sigma White Belt Certified (Certificate) ( Aveta Business Institute – Six Sigma Online)
Civil Service Commission 2nd Level (Professional) Eligibility
Trainers Methodology 1 (TESDA Online Course with Certificate)
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