OBJECTIVE

To be part of a team implementing strategic information systems. Skilled at organizing the delivery of high-quality solutions, overcoming obstacles, and exceeding users’ and clients’ expectations. Will foster open communication, enthusiasm and pride within the team and organization.

TARGET JOB

To work for a company that successfully produces and utilizes complex information technology and data solutions.

EXPERIENCE

1/2018 – present. Dell Boomi, Chesterbrook, PA, USA

Senior Advisor, Technical Program Management

Scrum Master for three teams developing a low-code API Management services product.

Assist the product owner and development teams identify, and work on delivering valuable increments of the product:

Breaking down epics and stories to insure they provide value and have sufficient detail for development and testing

Insuring progress is being made toward the sprint goal

Increasing automation coverage to reduce manual regression

Constantly look for ways to improve, perform experiments, and monitor results.

Utilize my project management and technical experience to ensure nothing is missed, such as any risks, release and rollback strategies, edge cases, security, privacy, compliance, performance, reliability, monitoring, and capacity planning.

Agile facilitator for two Kanban teams scripting Amazon Web Services (AWS) infrastructure modules (DevOps/IAAS), utilizing Lean techniques including encouraging CI/CD, flow, and continual delivery of value to production.

Incident facilitator role: coordinate efforts handing various production incidents, insuring those involved focus on reducing and eliminating any customer impact, then identifying the problem and resolving. Hold lessons-learned sessions to determine how to improve in the future.

Facilitator for an innovations team that used machine learning to predict system events such as out-of-memory conditions.

Set up a Scrum Master Community of Practice, organize and give presentations, tracked improvements across the department.

Headed up cross-department communication group: to reduce barriers, share knowledge, and fertilize ideas between departments.

Organize many events such as trivia sessions and lunch-n-learns to build camaraderie and share knowledge.

1/2015 – 1/2018. LexisNexis Risk Solutions, King of Prussia, PA, USA

Technical Project Manager, Enterprise PMO

Scrum Master for a team developing a large data platform. Insured the team, both onshore and offshore are enthusiastic, productive and not blocked on any activities. Worked with the Product Owner and Business Analyst to organize the workload into sprints. Insured the sprint goals were met, velocity maintained, and scrum events performed. “Dig in” to fill gaps; documenting how the features are used, handling and triaging support issues. The team successfully improved performance and reliability to allow the platform to handle nine client data processing applications.

Used Agile techniques for managing multi-million dollar project for the move of all systems from the local data center to another data center and Amazon Web Services (AWS).

Release Manager for all releases and deployments in the local data center. Insured that the releases were understood, the dates and times determined, approvals gained, and all risks are known and mitigation plans in place. Since implemented, this virtually eliminated failed deployments and improved the relationship with clients and client-facing personnel.

Divisional liaison with offshore development company. Insured all purchase orders were approved, invoices reconciled, corporate security and training requirements were met, and system access was available.

Organized events for the team and other colleagues, for example: company pool tournaments, camping trip, kayaking, lunches, and barbecues.

6/2005 – 12/2014. Health Market Science, USA

Sr. Project Manager, Product Development (12/2012-12/2014)

Scrum Master for the development of web-based application that allows pharmaceutical companies to track expenditure on health care practitioners for regulatory reporting. Met tight deadlines to launch the product for the initial client. Managed the advance to “big data” technology for fast report production.

Coached new teams and members on “Doing and Being Agile.”

Implemented agile practices within the team to insure fast turnaround of high-quality features. Managed a scrum team with cross-functional expertise in a team room, as well as with offshore members. Monitored backlog of small independent stories and insured team commitment to a group of these each sprint. Spearheaded the completion of automated regression test suite that facilitated regular releases to production once every four weeks.

Project Manager, Product Development (1/2010-11/2012)

Scrum Master for teams enhancing a health care practitioner master (MDM) database. Oversaw the analysis and determination of rules and methodologies required to take a large quantity of disparate data sources to produce a highly accurate database. This was the major revenue generator and the quality of the data helped double the company's revenue in one year.

Project Manager for the creation, quality assurance, and release of a database of 200 million claims to allow the company’s clients to determine practitioner (HCP) and facility (HCO) usage of given procedures and diagnoses. The fast turnaround allowed HMS to meet revenue goals for the year.

Project Manager, Data Management (6/2005-12/2009)

Managed client data analytics projects to optimize allocation of drug samples based on various inputs such as drug usage, existing physician script volume, and managed care formularies. The project used agent-based modeling to produce an influence network.

Delivered the integration of CMS National Provider Identifier (NPI) mandated by HIPAA into the company’s “master file” of practitioners and health care organizations.

Managed machine learning and data analytics projects including neural network and CART (classification and regression tree) study determining whether highly accurate practice addresses could be ascertained from many lower-quality addresses.

9/2001 – 5/2005. GENEX Services, Wayne PA, USA.

Manager, Project Management Group,

Information Systems and Services (ISS) Department.

Managed group responsible for major health care related data architecture and implementation projects. Managed two project managers and two business analysts. Researched, recommended, and approved technology and vendor selection. Monitored development, project scope, risks, schedule, and budget.

Spearheaded the implementation of EDI interfaces with clients for ANSI 837/HCFA 1500 claims and ANSI 835 remittances.

Managed the implementation of a medical claims review Data Warehouse and Business Intelligence solution utilizing a database and applications from Oracle. Required analysis of business operations, developing data model, rolling out user ad-hoc query tool and BI reporting. The product significantly increased the functionality, timeliness, accuracy, and presentation of the corporation’s information. It was a major reason for winning a $1 million contract.

Set up department’s Program Management Office (PMO). Implemented practices and processes for project management, applications development, and systems implementation, improving the measured success rate of projects by 40%.

Managed the implementation of a new CRM system interfacing to Oracle Financials.

Promoted from Manager, Application Support within four months of hire.

EDUCATION, CERTIFICATION AND ACHIEVEMENTS

BSc. Honours, Mathematics with Computer Science,

University of Sussex Falmer, UK.

Certified Scrum Master, Penn State University, Great Valley.

Agile Estimating and Planning, Penn State University, Great Valley.

Certificate of completion of PMP preparation class (100 hrs.), Villanova University.

Primary author of patent application for use of speech recognition in messaging systems, referenced by 24 other patents (https://www.google.com/patents/US20020069060?dq=ininventor:%22Brun+Martin+J+Le%22&ei=EzEqU-LuJOPD0QGQmoHIDA&cl=en).

AFFILIATIONS

Member of the Scrum Alliance and Agile PA.

Member of Agile Philly and attendee at local events.

SKILLS PROFILE* *elapsed time, more than one skill used concurrently

Scrum Master (current) 8 years

Lean Software development techniques (current) 2 years

Agile mentor/coach/facilitator (current) 4 years

Project Management (current) 12 years

Implementing Agile: Scrum and Kanban 3 years

Agile management tools: JIRA, Confluence (current) 9 years

Business analysis: stories, BDDs, Use Cases, wiki (current) 7 years

Managing multiple project teams (current) 10 years

Working with offshore team members 7 years

Microsoft Project (current) 15 years

Project life cycle process development, SDLC, ISO 9000, CMMI 8 years

DevOps, AWS, scripted infrastructure (current) 2 years

Continuous Integration/Continuous Deployment 4 years

Microsoft Office: Word, Excel and PowerPoint (current) 15 years

User Experience design, UX, UI CX (current) 3 years

Health care data systems 12 years

Master Data Management - MDM 7 years

Big Data: Cassandra, CQL, Elasticsearch (current) 6 years

Data analytics and machine learning 3 years

Data quality initiative implementation and management 6 years

Software management tools: Git, GitHub, Subversion (current) 6 years

Automated testing (current) 5 years

SOA/SaaS, RESTful web services, SOAP/SoapUI (current) 6 years

JSON, XML, HTML, HTTP, FTP, SMTP, MIME (current) 10 years

Relational databases: Oracle (current), SQL Server, other 10 years

Oracle SQL Developer/SQLPlus, Oracle Discoverer (current) 10 years

LINUX (bash shell, ruby, file manipulation) (current) 10 years

Business Intelligence, analytics, data warehouses 4 years

Personnel management, mentoring, growth 6 years

Pre-sales and seminar presentations, major proposals 3 years

Cost and budget analysis, cash flow, ROI, TCO 2 years

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