Administrative Assistant Office
Resume:
Maria M. Gonzalez
Fort Worth, TX 76111 *************@*****.***
Objective: Seeking a position in which I am able to demonstrate my willingness and skills to further my experience and striving to enhance the organizations performance and reputation.
Education:
Tarrant County College
Major-Psychology
Work Experience:
Advantage Solutions, Irving,TX / January 2019-Current
Support Center Agent
Answer inbound calls regarding event inquiries, issues and questions.
Managing event funds and budgets.
Providing solutions for demonstrators in the field.
Training new agents to obtain knowledge of support center operations.
Creating effective learning and educational formats for training purposes.
The Martino Group, Denton, TX /October 2017-October 2018
Administrative Assistant/Reception
Answered telephone inquiries from contractors, vendors and the public
Drafted biweekly time sheets for multiple employees
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
Ordered and distributed office supplies while adhering to a fixed office budget
Responded to customer requests via telephone and email
Skills
Data Entry
Microsoft Office
Bilingual (Spanish and English)
90-150 inbound calls a day
Conflict Resolution
Interpersonal & Written Communication
Training
Problem Solving
Volunteer Opportunities
Carter Blood Care – Blood Drive 2016
JROTC – Imagine
5K Race: Foam Glow
References are available upon request.
Contact this candidate