Customer Service Representative
Resume:
Esraa Muhammed Fawzy
WORK EXPERIENCE
Medical Specialized Interpreter
Language Line Solutions October 2018 – February 2020 Working as an over the phone and remote video interpreter. Mainly translating between English speaking doctors and Arabic speaking patients in America, Canada and UK.
International Account Advisor
Vodafone UK August 2018
Worked in customer service for a month and half, responding to customers over the phone to help them solve their inquiries. Intern Reporter
Radio and TV Institute December 2017
Trained to be a One-Man-Show. How to get the idea, and how to start executing it. How to write a script, shoot the reportage and edit it. Intern Radio Representative
Radio Hawak March 2017
Became responsible for writing a script from scratch till the end, editing the script and organizing it and finally, representing it. Intern Journalist
Al-Gumhoria Newspaper July 2016
Journalism internship at one of the oldest and most important newspapers in Egypt where I learnt how to write in different sections which improved my style of writing and added variety to it. Intern Radio Representative
Radio Mubasher March 2016
Became responsible for writing a script from scratch till the end, editing the script and organizing it and finally, representing it. CONTACT
************@*****.***
EDUCATION
Mass Communication,
Cairo University
English Section / May 2018
Minor in Radio and TV
GPA: 3.58
Albukhary International
University
July 2017 - September 2017
Cultural exchange in Malaysia
SKILLS
Video Editing Final Cut/ Premiere/ DaVinci
Voice Over Announcing and Dubbing
Communication Written and Spoken
LANGUAGES
Arabic: Mother tongue.
English: Fluent *6.5 band score in IELTS*
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