MICHELLE GALVAN
**** ** ***** *** *****, FL ***** 305-***-**** add5cx@r.postjobfree.com
EXPERIENCE
Citrus Health Network, Inc. – STAR Program
Case Manager July 2016 – Present
Optimize clients’ care by assessing treatment needs.
Address clients’ concerns by developing, monitoring, and evaluating within in-house departments.
Write daily court reports and recommendation letters.
Complete and coordinate referrals and applications for each client’s specific requests.
Serve as liaison between clientele and legal counsel.
Represent clients in court while upholding program standards and requirements.
Communicate regularly with clients and families about treatment plans in place.
Oversee intake activities, devise discharge plans, and advocate for each client in terms of legality.
Momentum Practice Group
Account Manager November 2016 - March 2017
Lead client phone calls, emails, tasks, and write-ups.
Handle money and invoices.
Make budget-related decisions.
Momentum Practice Group of Dr. Magac
Doctor’s Assistant February 2016 – November 2016
Provide comprehensive management support.
Compose important emails and draft call scripts.
Outline doctor’s weekly task load.
Schedule all appointments, meetings, and medical assessments.
Collaboration with Dr. Magac of Diabeat-It application.
FPE Center
Case Lead May 2015 – August 2016
Lead individual therapy sessions with children with special needs.
Manage self-help activities and home assignments.
Provide after-school private tutoring/mentoring on all subjects.
Work with children ages 6 through 14.
Childcare Provider/Tutor January 2008 – October 2016
Accardi residence: 4 children; ages 5, 9, 11, and 12.
Stone residence: 2 children; ages 8 months and 5.
Piccione residence: 1 child; age 10.
Lewin residence: 2 children; ages 7 and 8.
Palladino residence: 2 children; ages 5 months and 1.
Linnell residence: 2 children; ages 3 and 5.
Oates residence: 1 child; age 6.
Fontana residence: 1 child; age 4.
Tomillo residence: 2 children; ages 1 and 2.
The Carrie Brazer Center for Autism
Teacher August 2014 – May 2015
Full-time teacher for autistic children ages 5-7.
After school tutor providing one-on-one sessions with children ages 5-14.
Assistance with weekend field trips for both children and young adults with Autism Spectrum Disorder.
Parents and Children Advance Together
Group Leader January 2011 to June 2012
Work with children ages 3-11.
Lead group sessions with underprivileged children.
Assist children and respective parents with personal and educational needs/issues.
EDUCATION
Bachelor's in Psychology
Delta Zeta Sorority
The University of Tampa August 2010 – May 2014
Bilingual in English and Spanish
AWARDS AND ACKNOWLEDGEMENTS
Skills
Documentation, Case Management, Counseling, Mental Health, Therapy
References available upon request