Customer Service Sales

OSCAR JAVIER

**-** **** ** ********, NY, *****

Phone: 1-347-***-**** Email: ********@*****.***

SUMMARY

A sociable and passionate team player, comfortable with high-pressure situations.

EDUCATION

Borough of Manhattan Community College, City University of New York

Graduation Date: June 2017

Major: Community Health Education

Associate in Science

York College, City University of New York

Graduation Date: June 2019

Major: Information Systems Management

Bachelor’s in Science

WORK EXPERIENCE

Volunteer, New York Cares

February 2017 – June 2017

●Supervised children in games/computer programs.

●Assisted on the day to day duties (food distribution/computer assistance/stock clerk)

Salesperson, BOOST Mobile

December 2019 – January 2020

●Store Sales including sim activations, selling handsets, accessories, sims, etc.

●Interaction and handling customers query regarding the products and services.

●Ensured standards for quality and customer experience.

●Worked in a fast-paced environment which includes multi-tasking.

●Greeted customers entering the store and ask them what their needs are.

Customer Service, Walgreens (Seasonal)

April 2020 – May 2020

Performed on cash register, provided customers with courteous, fair, friendly, and efficient checkout service.

Handled store systems and store equipment professionally.

Assisted with maintenance by ensuring clean, neat, orderly store condition and appearance.

Handled customers by greeting them and helping with products and services.

Solved customer issues and answered questions in a positive customer experience.

COMPUTER & LANGUAGE SKILLS

●Computer Skills

●Microsoft Office

●Basic C++,

●SQL

●Fluent in Spanish

●Strong client relations

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