Customer Service, Financial Analyst, Software beta tester

Thomas F. Lynn

*** *. **** #**, ******, OK ****2

C: 405-***-**** ***.*.********@*****.***

Education

BBA in Management Information Systems, University of Central Oklahoma, May 2017

Major:

Information Systems and Operations Management

Relevant Coursework:

Applications Development w/SQL Server Business Application Management Business Problem Solving with Software Business Systems Analysis & Design

Computer Productivity Data Resource Management

Development Decision Support Systems Information Technology & System Software Information Systems Management International Business Transactions

IT Security and Risk Management Managing/Troubleshooting Networks

Operations Management Programming for Business Apps

Relevant Skills:

Microsoft Office Suite

Introductory SQL, VBA

Experience

Genesis Fluids, Oklahoma City, OK (12/2019- Present)

Financial Analyst

Performed billing intake and invoice generation. Redesigned and implemented dynamic weekly reports. Developed and implemented ticket tracking workbook with ticket aging.

Innovative Aftermarket System, Oklahoma City, OK (7/2018- 12/2019)

Programs/ Rates Analyst

Built and validated Dealership profiles. Developed and implemented validation procedures and templates. Analyzed cost comparisons for product retention. Liaised with developer team to assist with system design and testing during software transition. Maintained team knowledge base documentation. Created excel literacy test for new hires.

City National Bank and Trust, Oklahoma City, OK (09/2017 – 07/2018)

Retail Banker

Performed teller operations and customer service troubleshooting. Performed regular compliance testing. Attended continued training opportunities. Assisted with new-hire training. Performed monthly audits of branch systems and resources.

Contact this candidate