JAYAPRAKASHA S

Customer Support/Store Supervisor,

Ever Logistics

Bangalore, India

Mobile: +91-805*******

Mail; add59m@r.postjobfree.com

JAYAPRAKASHA S

PERSONAL

INFORMATION

Nationality: INDIAN

Age: 37

Place of Birth: BHADRAVATHI

Passport no S3316345

DATE OF BIRTH 07/08/1980

PERMANENT

ADDRESS

VIPUL, #2201, Sir. M. Vishweshwaraiah Layout Block 2, Kommaghatta Village,

Kengeri Satellite Town,

Bangalore – 560060

PROFESSIONAL

SUMMARY

Energetic Logistics Coordinator qualified in data management and anomaly-based analytics. Adept at cutting costs and improving efficiency through effective management strategic scheduling and streamlined operations. Highly effective at sales and marketing management for main liner freight forwarding and international shipping services.

EDUCATION SSLC: Paper Town High School, Bhadravathi. PUC: Silver Jubilee College, Bhadravathi.

(BSc): Sahyadri Science College, Shimoga.

COMPUTER

KNOWLEDGE

Operating System

Experience and strong knowledge of Microsoft Office software applications including Excel, Outlook, Word.

I have completed Hardware and Networking.

SKILLS

Knowledge of Good Manufacturing Practices

Possess a wide knowledge of available resources that can help resolve issues.

Good data management and Detail oriented way of working.

Good planning capability.

Strong administrative, organizational and time management skills.

Excellent communication skills.

PROFESSIONAL

EXPERIENCE

2009-2011 Medical Transcription

DTSis India Private Limited For The period of 2 years.

Transcribed reports dictated by variety of hospital medical employees.

Proofread transcribed medical documents and conducted quality checks.

Advised medical staff on choices of print destinations and report formats. PROFESSIONAL

EXPERIENCE

2011-2012 Medical Transcription and Editor

Transcend India Private Limited For The period of 2 years.

Managed patient accounts and matched with corresponding transcribed reports.

Completed or exceeded predetermined number of transcribed lines per shift as required.

Managed all physician transcription reports.

PROFESSIONAL

EXPERIENCE

2012 - 2013 Editor and Medical Transcriptionist

MedWrite India Private Limited.

Managed TAT as per the Client instruction.

Maintained Standard format for all the reports as per the Client Specification.

Maintaining quality of all the reports over 98.5%.

Managed all physician transcription reports.

PROFESSIONAL

EXPERIENCE

2013 to 2016 Logistics Executive and Maintenance Logistic Coordinator Ever Logistics Private Limited.

Arranging pickup and delivery of shipments.

Follow-up on services while providing customer’s satisfaction when meeting their priorities.

Keep tracking vehicle repair and communicate customer the vehicle status. In case there s a delay in the promise date, keep informed our customer.

Record services follow up in the maintenance system following the Customer Parameters and Criteria.

Keep permanent communications with suppliers to get quotations, vehicle status and assure that preventive maintenance is done in the same day and corrective quotations are received no later than 24 hrs.

Schedule and manage freight moves leveraging established carriers to ensure on time delivery.

PROFESSIONAL

EXPERIENCE

2017 to Till Date Customer Support / Store Supervisor, Ever Logistics Private Limited.

Assists managers with employee discipline sessions, attendance logs, and maintaining up to date contact information.

Performs task as requested by your manager on a weekly, bi-weekly, or monthly basis.

Provides on-going coaching and performance feedback to staff members.

Assists managers with administrative tasks, scheduling, ordering, and inventory responsibilities.

Maintain a safe work environment by enforcing all safety standards and assisting with STEP observations.

Responsible for opening and closing the location according to expectations of the management team.

Manages the maintenance of inventory level within guidelines established by General Manager and Retail Manager.

Assigns daily tasks to Marina Store staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service.

Communicates with General Manager & Marina Manager to insure that all received products are placed on the retail floor as soon as possible.

Proactively manage performance by providing ongoing constructive performance feedback and coaching.

Select, hire, develop, performance manage, coach, schedule, engage and train store team members.

Work with Store Manager to manage all Retail Sales Specialists (RSS) in driving sales and retention behavior.

Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency.

LANGUAGES

SPEAK READ WRITE

Kannada Kannada Kannada

Hindi Hindi Hindi

English English English

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