Technical specialist

Karthikeyan Meenakshisundaram

Technical Specialist

Email id : *************@*****.*** Phone : +91-880******* Linkedin : https://www.linkedin.com/in/karthikeyan-meenakshisundaram-387ab813b/ OBJECTIVE

Seeking full time opportunities in an organization where I can utilize my technical support experience and networking skills.

DEGREE : B.E in Electronics and Communication Engineering Grade Description : First Class Year : 2011-2015

CERTIFICATION

Cisco Certified Network Associate Routing and Switching Validity : August 13,2018 – August 13,2021

CCNA Score : 922 out of 1000

Certificate Verification Number : 433244169022HLAK Certification Link : https://www.youracclaim.com/users/karthikeyan EXPERIENCE

Current Company Name : Ensure Services( Redington Group) Current Designation : Technical Specialist

Clients : Logitech and Omron

RESPONSIBILITIES

Resolving all internal IT related problems in our office

Troubleshooting Internal Network problem in Servers

Guiding Engineers to diagnosis Omron and Logitech products

Preparing Monthly claim report, Pending case report and SPM report for clients

Monitoring Diagnosis process, Logistics process and Delivery process PREVIOUS COMPANY

Company Name : iOPEX Technologies

Years : Two years (December 2015 –December 2017 )

Designation : Technical Support Engineer

Clients : Virgin Media, Windstream and Panda Security RESPONSIBILITIES

Configuring and troubleshooting wired, wireless networks and devices like printer, wireless router, game console like PS3 and XBOX, CCTV camera etc

Troubleshooting windows update, service pack, firewall, booting problem, BSOD, cloud storage, Virgin media TV and Editing registry to configure applications

Diagnose driver update, installation issues, backup problem, restore problem and expert in removing all types of advanced malwares

Increasing Internet speed on computer and resolving browser problem, Wifi connection problem, Changing bandwidth and resolving IP conflict problems HIGHLIGHTS

Received 'I EXCEL' award for excellent performance, ability to work well under pressure, priorities and effectively manage tasks meet schedule deliverable dates and decision making skills

Awarded as ' Top Sale performer'

Best employee for helping to maintain service level agreement (SLA) EDUCATION QUALIFICATION

B.E in Electronics and communication engineering

College name : P.B College of engineering

CGPA : 6.8 CGPA

Class XII

School name : K.C.S.N Higher Secondary School

Percentage: 77%

Class X

School name : V.E.N Higher Secondary School

Percentage: 87%

PERSONAL INFORMATION

Date of birth : 24.01.1993

Language known : English and Tamil

Passport number : N4286827

Skype name : karthikeyan2401

Address : No:21/25,R.M.P.R Building

Poondi Thangammal Street

Newwashermenpet

Chennai-600081

I do here by confirm that the information given above is true to the best of my knowledge and belief.

Place : Chennai Signature

Contact this candidate