Customer Service Mechanical Engineer

Contact

+91-741******* (Mobile)

**********.*@*****.***

www.linkedin.com/in/

rathnagirisridhar (LinkedIn)

Top Skills

Business Development

Sales

Entrepreneurship

Languages

Telugu (Native or Bilingual)

English (Full Professional)

Tamil (Full Professional)

Certifications

Certified Professional Autodesk

Inventor

PTC Creo

Ansys Workbench

Certified Professional AutoCAD 2013

Rathnagiri Sridhar

Co-Founder Business Development at VRSavvy Technologies Chennai, Tamil Nadu, India

Summary

Highly motivated individual possessing a strong commercial acumen and having in-depth understanding of customer service

& recognizing the need to balance profitable grow with customer satisfaction.

Demonstrated history of working in the international trade and development industry.

Skilled in CAD, 3D Printing, Virtual Reality, Augmented Reality, Internet Of Things, Sales, Entrepreneurship and Business Development.

Experience

VRSavvy Technologies Pvt. Ltd.

Co-Founder Business Development

June 2018 - Present (2 years 1 month)

Chennai, Tamil Nadu

•Responsible for account development, cold calling, assessing client needs and identifying solutions

•Manage account relationships, contract negations, sales, pricing, billing, and logistics.

•Collaborate with cross-functional teams to improve customer service experience.

•Lead planning, strategy, proposal process, and bid preparation.

•Perform market research on competitive landscape and industry trends.

•Train and mentor new sales representatives.

OASIS INDIA E NETWORK PRIVATE LIMITED

Management Consultant

January 2019 - May 2020 (1 year 5 months)

•Facilitate discussions with the client to elaborate on the areas of proposed improvements.

•Define the problem concisely and hypothesize the proposed solution.

•Develop and present a plan to implement the recommended changes. Page 1 of 2

•Support the business development activities of the firm. KKMSOFT (P) LTD.

1 year 11 months

Business Development Engineer

June 2017 - May 2018 (1 year)

Chennai, Tamil Nadu, India

•Assist marketing team in preparing market plans and strategies to promote company’s products.

•Analyze existing and potential markets to identify and secure business development opportunities.

•Prepare effective proposals, presentations, demonstrations and sales tool on business development opportunities for management.

•Establish and maintain a customer relations management database.

•Conduct competitive product analysis and market research to develop roadmap and sales strategy to secure new business.

•Inform Account Managers on identified business opportunities.

•Develop good customer relationship by personal visits, phone calls, follow- ups, e-mails etc.

•Maintain strong relationship with customers for future business growth.

•Coordinate with Business development Manager in problem solving, resourcing and budgeting activities.

Solutions Engineer

July 2016 - June 2017 (1 year)

•My role as techno-commercial engineer delivering engineering solutions, concepts, expertise lecturers to corporate and institutions.

•Providing Demonstrations

•Delegating training teams.

•Certification process using console-8.

•Delegating solution engineers for projects

•Virtual Reality creating contents for VR using WorldWiz platform.

•Using Thingworx platform for IOT demonstration and prototypes. Education

Dr MGR Educational and Research Institute

Bachelor's degree, Mechanical Engineering · (2012 - 2016) Page 2 of 2

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