HARPRABHJOT KAUR

* ******** ********, ********, **, R2R 1Z3

437-***-****

add4vz@r.postjobfree.com

Education:

Social service Worker Gerontology (Diploma) Graduation Date: April 2020

St. Clair College at Ace Academy, Toronto, ON

Computer Programming (Python) April 2020

Udemy, Online

High School Diploma March 2018

Kendriya Vidyalaya, Punjab, India

Work experience:

Cashier

Jollibee, Mississauga Dec 2019 - Present

Practicing motto of Jollibee. Greeting customers with a warm smile and taking orders.

Doing suggestive selling by asking to make a combo or telling them about special offers.

Assembling orders and doing dispatch and calling order number with name and repeating order and correcting any mistake in order

Informing production and supervisor about the new orders.

In case of any absence of employee taking their shifts in other sections.

Activities facilitator August 2019- April 2020

Sunrise Senior Living, Mississauga, ON

Responsible for participating in planning, implementing and evaluating a wide range of programs in the home including one to one, small group, large group, focus groups and special events that meet the physical, social, intellectual,emotional and spiritual needs.

Ensures implementation of all scheduled activity programs throughout the day by planning, organizing and facilitating at scheduled time.

Encouraging family involvement with planned programs to make resident feel more like a home,

Decorating for special events, holidays and seasonal events.

Running different programs for residents with Dementia, Alzheimer, and other mental health problems.

Demonstrated love and empathy for residents with excellent service while respecting Code of Ethics and achieved good reputation for the Organization.

Sales Advisor and Demonstrator April 2019-Present

Costco Wholesale (CDS), Vaughan, ON

Responsible for organizing and serving at food stalls of various samples of food product over 1000’s of people to attain good reputation and accelerated sales for Costco.

Demonstrate excellent customer service skills by greeting customers with a warm smile.

Involved in cleaning duties of all the utensils and tools at the end of the shift to ensure the sanitation and hygiene of the work environment.

General labor

Prime Pastries, Vaughan, ON Janurary2019-March2019

Packed over 20 boxes of various food items such ascroissantsevery two minutes in a quick manner.

Collaboration in a team of 35 individuals to ensure the assembly line operations ran smoothly in order to meet company production targets in an efficient manner.

Responsible for Lifting over 50lbs of boxes in order to create the skids to be later shipped out to vendors/customers in a timely manner scheduled and set by the company.

Supervisor, April 2018- August 2018

Temptation Restaurant, Amritsar, Punjab

Scheduled and directed staff in daily work assignments to maximize productivity.

Efficiently resolved problems or concerns to the satisfaction of all involved parties.

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were maintained.

Minimized loss and misuse of equipment through proper restaurant supervision and staff training.

Ensured proper cleanliness was maintained in all areas of the bar and front of the house.

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees

Function in a team of 40 individuals to ensures restaurant operations ran smoothly and accordingly in order to ensure customer satisfaction to achieve 5-star ratings on review websites

Volunteer experience:

School Captain March 2017- March 2018

Kendriya Vidyalaya, Punjab, India

Responsible for voicing concerns and relaying issues of students to the Principle and other school staff in order to encourage a resolution to be created to satisfy the parties involved.

Tutored students in various subjects such as social sciences, chemistry,biology, and physics to ensures they understood the academic materials in a proficient method and to prepare them for their classwork in order to score higher grades

Organized special events for the school campus, such as annual functions, children’s day, and teacher’s day to promote school spirit, unity and community and encourage participate in civic engagement.

Language: proficient in English, Punjabi, Hindi.

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