JYRA Y. LOWRANCE CHARLOTTE, NC add4tv@r.postjobfree.com 803-***-****

EDUCATION

Hampton University Class of 2020

Bachelor of Arts Liberal Studies – Public Health and Promotions

CERTIFICATIONS AND CORE COMPETENCE

Basic Life Provider/ADE Certified with American Heart Association • W!se Certified Finically Literate • Microsoft/Excel/Outlook Certified • Medical Office Assistant • NASPA Certified Peer Health Educator • Team Leadership • Healthcare Education • Hospitality • Office Assistant/Secretary • Revenue Observer • Spanish Fluency • Technology/PC Proficiency • Medical Terminology • 4 Years of Customer Service Experience

PROFESSIONAL AND INTERNSHIP EXPERIENCE

HAMPTON UNIVERSITY PEER HEALTH EDUCATOR – HAMPTON, VA MAY 2019 – MAY 2020

Utilized leadership skill listening skills, response and referral skills when educating peers successfully create and implement programs on campus to promote healthy lifestyles

Utilized leadership skills to educate, support and promote the balance of well-being at Hampton University

Navigated peer-led conversations through a variety of issues essential to students well-being and success

Recognized the role of diversity and inclusion in healthcare

IT DEPARTMENT SECRETARY AT HAMPTON UNIVERSITY AUGUST 2016 – MAY 2020

Provided superior customer service skills with students and staff while assisting with their computers

Provided prompt clerical tasks; scheduling, directing phone calls, password help, and money handling

Ensured timely updates and installments for software on computers for faculty, students and The University

Lead front desk operations utilizing my computer information skills to assist with computer troubles and installations

Created company documents of company records with in-depth use of Microsoft Word, Excel, Outlook and Notebook for organized data

HAMPTON UNIVERSITY HEALTH CENTER – HAMPTON, VA DECEMBER 2017 – MAY 2019

Assisted with Flu shots on campus for students during the flu season to help prevent campus outbreaks

Assisted with patient information processing by operating inpatient/outpatient codes using ICD-10-CM and medical terminology

Assisted with over 100 free Chlamydia, Gonorrhea, HIV and Syphilis screening for students every month

Gained knowledge by working with the coding software, QueueLogix for patient information processing

PROJECT INTERN WITH ALSAC/ST. JUDE CHILDREN’S HOSPITAL – NORFOLK, VA SEPTEMBER 16 – DECEMBER 16, 2019

Processed and managed project requests: in-kind gift offers, funding/donor proposal requests, content revenue, general hospital information, donor information, patient/family information, hospital construction information

Utilized organization skills to manage and organize the Norfolk, VA ALSAC/St. Jude office

Utilized Microsoft and overall computer skills to perform professional level assistance as an intern

Streamlined communication and coordinated efforts between ALSAC and St. Jude Researched data to accurately locate and update requests and their status in the database

On-site management for events/tours at St. Jude Children’s Research Hospital to ensure that guests have the best hospital experience while following hospital guidelines

DUKE UNIVERSITY PIPELINE STUDENT RESEARCHER – DURHAM, NC MAY – AUGUST 2018

Preformed laboratory experiments including sample preparation, data collection and experimental procedures, used established protocols and developed new protocols

Performed laboratory experiments by growing bacterial cultures in Petri dishes to observe the growth in an incubator

Worked with the Data Coordinating Center in data collection, maintenance and record-keeping for the study database

College course work in molecular biology, general biology, chemistry, microbiology and nursing fundamentals

ABROAD EXPERIENCE

HEALTH PROMOTIONS VOLUNTEER WITH VOLUNTEER AROUND THE WORLD – GUATEMALA MAY 2017

Promoted well-being and assessed health issues within Guatemala

Preformed assistance during the patient intake process in clinics throughout the coast of Guatemala with fluency in Spanish

Served over 900 patients in six underserved Guatemalan cities, provided healthcare education and medicine from our pharmacy according to each patient’s needs

Took blood pressure and vitals from each patient seen during the clinical day

Observed three Guatemalan doctors to learn cultural healthcare differences by practicing cultural competency

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