DEEPAK KHANNA

747-***-**** (USA) / 289-***-**** (Canada)

add4t7@r.postjobfree.com

PROFESSIONAL SUMMARY

PMP Certified IT Infra Project/Program Management Professional with experience in the areas of

Project/Program Management

oData Centre Build & Migrations

oSoftware Defined WAN (SD-WAN)

oEnterprise Voice Implementations

oHybrid Cloud Build & Migrations (AWS, Azure, SoftLayer)

oApplication Workflows and App-Infra Migrations

oRelease Management & Enterprise-wide Implementations

oBusiness IT Planning & Execution

oSAP systems transitioning, testing and rollouts

oDR Build & Testing

IT Project Life-Cycle

oRequirement Analysis

oFinancial Management

oProject Scheduling

oTesting & QA Support

oTransitions

oTransformations

oWaterfall & Agile (Scrum)

Value-Added Leadership

oCross-Functional/Matrix Organization Resource handling

oTeam Building & Mentoring

oRemote Team Management in multiple time zones

oClient Relations & CXO Level Reporting/Presentations

oVendor Management – OEM & Resourcing

oBusiness Development & Cross-Selling

oProcurement (Capex-Opex) Management

WORK EXPERIENCE

Program Manager – HCL Technologies Ltd. 13 Years

Project Type Handled:

Data Centre Migrations through Wave Rollouts using Runbooks

Hybrid Cloud Build & Migrations (AWS, Azure, SoftLayer)

Storage Migrations – VMAX, EMC, DS8800, SVC via Storage Replication and Mirroring

OS migrations – Windows, AIX, Linux/Unix

Network Migrations – Client and Corporate WAN

MPLS, VPLS and IPSEC VPN migrations

LAN and Wireless rollouts

Accountable for concept to execution project lifecycle

Planning, scheduling and delivery of complex cross functional projects

Maintaining project plans to deliver projects on time, budget and scope

Multiple customer facing project delivery

Handling project scheduling, reporting, financials, CAPEX-OPEX

Agile and Waterfall projects

End User Computing Transitions including WIN10 migrations

ITSM Tools Delivery Projects

Clients Handled:

FIS Program Manager

Jacksonville, FL – 2 Year Financial Domain – TCV - $30Mn+

Leading cross functional teams of PM’s and Engineers for Voice as a Service and SDWAN Programs

Experience working on multiple RFI and Vendor selection for Enterprise Voice and SDWNA programs

Understanding of technologies and products like 8x8, RingCentral, VZ HCS/VCE for Voice and Viptela, Versa and VeloCloud for SDWAN

Experience in managing and running multiple proof of concepts for the Voice and SDWAN products and technologies

Experience in delivery lifecycle, delivery framework, procurement cycle, planning and execution cycles and testings (Functional, Performance, Security etc,)

Strong experience in Networking technology projects for LAN, WAN, Wi-Fi on MPLS, VPLS, DIA, IPVPN etc.

Experienced in understanding the needs of technical teams, managers and individual contributors and collating into a defined process for delivery

Experience working with multiple third-party providers, vendors and OEM’s and building strong relationships.

Experience implementing multiple cycles of 8x8 voice solution for corporate locations, moving users from traditional voice and telephony platform to 8x8 across multiple geographies (North America, Latin America, EMEA, APAC).

Experience implementing multiple POC and client site migrations onto SDWAN technology. Currently working on SDWAN migrations for over 80 corporate locations across North America.

Built and executed runbooks and service models for SLA levels, support structure, IMACs and financial budgeting of the entire programs

Reporting to the Program Director and Executive sponsor on weekly and monthly basis, running steering committee meetings with CTO and CIO on program updates

Led the Client WAN project for moving client circuits to headend datacentres via weekly wave scheduling

Sempra Energy Program Manager

San Diego, CA - 1 Year Utilities Domain - TCV - $2Mn-$5Mn+

Led OS and Storage migrations stream for a large datacentre migration and consolidation program

Storage migrations via SAN replication and mirroring techniques

OS migrations - Windows, AIX, Linux/Unix

Multiple proof of concepts for validating small, medium, large database migrations from Nutanix/DellPure to VxBlock

Managing Project plan for complex RAC builds, Database builds and migrations via DataGuard

Runbook preparation, validations and executions

Senior Management reporting

Driving change management meetings for CR approvals

Seeking opportunities for cost saving value additions for client

Cost, timeline & budget Milestone tracking and management

Rogers Communications Sr. Project Manager

Toronto, CA - 1 Year Telecom Domain - TCV - $0.5Mn-$5Mn+

Handled Automation Project - RPA/RDA implementation with BluePrism & UiPath for Consumer IT division

Application migrations from on-prem to AWS (P) and Azure (S) cloud via weekly rollout schedules using approved runbooks

Managing cross-functional and matrix teams

Senior Management reporting

Driving change management meetings for CR approvals

Seeking opportunities for cost saving value additions for client

Cost, timeline & budget Milestone tracking and management

NXP Semiconductors Sr. Project Manager

North & South America - 1 Year Manufacturing Domain - TCV - $5Mn+

Transforming Clients’ EUC Infrastructure accros North America

Deployment of Active Directory, Exchange, MDM, MBAM, SEP & SCCM

Seamless migration of 7000+ users from WIN7 to WIN10 via weekly rollout schedules

Sr. Management Reporting & Presentations

Managing a driven team of 30 systems engineers & 2 PM’s

Seeking opportunities for cost saving value additions for client

Ascensia Diabetic Care Sr. Project Manager

46 Locations World-wide - 8 Months Healthcare & Pharma Domain - TCV - $25 Mn

Delivering hybrid cloud solution on Azure & SoftLayer

Build and Migrations from on-premise to cloud platform via approved runbooks

Assessing & incorporating impacts of third-party implementations

Driving the team of professionals on Agile projects

MDM platform upgrade & migration

Managing office relocation & LAN, WAN and server builds for app hosting

Engaging multiple vendors to deliver network, print & voice solutions

$2Mn cross-selling converting client requirements to solution idea

Tracking PM’s critical path items & incorporating in Program Plan

Increased CSAT score from -100 to +200 within 8 months

Vyaire Medical Sr. Project Manager

Chicago, IL – 2 Months Healthcare & Pharma Domain - TCV - $2 Mn

Driving team of engineers to draw plans for new cloud implementation in an Agile env.

Migrations from on-premise to cloud platform

Engaging multiple vendors to deliver network, print & voice solutions

Creating WBS to get client functional on AWS & Azure clouds

Executing the client HQ in Chicago with LAN, WAN and server set-up

Handling the cadence and executive meetings with the CIO

Managing procurement, vendor management and commercials handling

PepsiCo Sr. Project Manager

Multiple Locations, USA – 2 Years Manufacturing Domain - TCV - $30 Mn

Managing the North America DC consolidation & DR build project

Driving tech teams to study and develop application migration roadmap

Weekly Wave rollout-based app migration strategy devised for negligible impact

Runbooks preparation and execution as per the project plan

Devising infrastructure requirements from application teams

Creating the WBS and tracking project deliverables

PlateSpin methodology used for data migration

Storage migrations – VMAX, EMC, DS8800, SVC via storage replication and mirroring

Adopted new builds along with P2P, P2V, V2V migration methods

Migrate existing SAP databases to S4/HANA

Formulate baseline plans, report variance, raise & mitigate risks/issues

Manage changes in project scope, schedule, cost & avoid scope creep

Managed the steering committee meetings with senior management

Improved client CSAT from -100 to +100 in span of 14 months

Received Best Transformation Project Award

Gulfstream Aerospace Sr. Project Manager

Savannah, GA – 6 Months Aerospace Domain - TCV - $3 Mn

Managing specialized tools implementation projects for 2FA – Centrify

Storage migration from IBM to EMC

Delivering critical enhancement projects like citrix farm & data domain

Project progress tracking & control, budget monitoring and tracking

Engaged in capacity and demand management for SAP server builds & rollouts

The Walt Disney Company Project Manager

Multiple Locations, USA – 1 Year Retail & Entertainment Domain - TCV - $8 Mn

Responsible for new DC build, consolidation and application migrations

Weekly Wave-based application migration strategy devised for negligible impact

Preparation of runbooks for validations and execution of the wave schedule

Executed a total of 48 waves over 1-year period to migrate the app & infra

Managing team of engineers building server infrastructure in DC & LnS

Executing office relocation from KMTC to Orlando Disney Park

Managed the steering committee meetings with senior management

SAP systems migrations and global rollouts

Received Best Transformation Project Award

Received Best Project Manager Award

AstraZeneca Project Manager

5 Global Locations – 1 Year 6 Months Healthcare & Pharma Domain

Handling the PMO function set-up across all major sites for the client

Milestone tracking for DC builds across regions

Responsible for handling certain applications and database migrations

DC hosting vendor management with Sunguard, Equinix and Keppel

Singapore Stock Exchange (SGX) Project Manager

Singapore – 1 Year BFSI Domain

Devised and implemented datacentre work request processes

Part of plan and implement team for DC build and migrations

Project managing the lift n shift of servers via WBS & milestone tracking

Overviewing the passive cabling & DR work in primary DC & DR

Reporting project status, part of the steering committee meetings

Third party vendor management & contract negotiations

Multiple Projects Project Manager

India – 3 Years Energy, Banking, Retail Domains OBC Bank, PNB Bank, IOC, PepsiCo, Philips, IRCON

Driving key Govt, PSU, Banking and Corporate Accounts

Stakeholder management, vendor negotiation & revenue realization

Sizing & recruitment of resources for various projects

Responsible for end to end project implementation

Managing customer expectations and minimizing escalations

Delivered Campus LAN, WAN, N/w, Security, Satellite comm. Projects

EDUCATION

Jagan Institute of Mgmt Studies Post Graduate Diploma in Business Management GPA: 4.00/4.00

Delhi, India

GGS Indraprastha University Bachelor of Computer Applications GPA: 4.00/4.00

Delhi, India

CERTIFICATIONS

2014-2023 Project Management Professional (PMP) PMI

2017 Certified Scrum Master (CSM) SCRUMstudy

2017-2022 Prince2 Practitioner EXIN (AXELOS)

2012-2022 ITIL V3 Foundation EXIN

2020 Six Sigma Yellow Belt 6Sigma Study

ADDITIONAL SKILLS

Six Sigma Green Belt, Scrum Developer, Scrum Product Owner certifications in progress for 2020.

Proven ability to manage and execute projects with large budgets

Trained on Amazon Cloud Services Architect-Level by AWS in Houston, TX (35 hours)

Experience working with Project Management Tools like JIRA, Confluence, CA Clarity, APSE & MS Project

Conversant exposure with various tools like ServiceNow, HP Service Manager, HP PPM, Empire & Prizm

Understanding of the importance of appropriate governance structures and processes to ensure that the project team adopts and adheres to all defined gating, operational and service delivery processes

Mastered project financials, being mindful of the commitment to forecast accuracy and managing a budget. Working with the team and partners to deliver on committed project metrics

Advanced negotiation skills to handle procurement management and vendor management functions

SOCIAL PROFILE

www.linkedin.com/in/deepak-khanna

REFERENCES

On Request

Contact this candidate