Pharmacy Technician Customer Service
Resume:
AS
Amer Sultan
Professional Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to the workplace. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Work History
Walmart Pharmacy - Certified Pharmacy Technician
Nashville, Tennessee
05/2013 - 05/2014
exercising, hiking, soccer and basketball, and tv shows I love all sports pretty much. If I am not studying then you'll find me in the gym, as physical fitness is my passion. I love watching good TV shows with high quality production
************@*****.***
Murfreesboro, TN 37128
Skills
Education
05/2014
Middle Tennessee State University
Murfreesboro, TN
Bachelor of Science: Biochemistry
05/2020
Xavier University School of Medicine
Aruba
M.D.: Medicine
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
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Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
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Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
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Completed paperwork, entering prescription and insurance or billing information into patient profiles.
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Maintained drug inventory levels by ordering necessary medications and supplies.
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Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
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Communicated directly with doctors offices via telephone, fax, and email.
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Answered incoming phone calls and addressed questions from customers and healthcare providers.
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● Intravenous admixture preparation
● HIPAA
Pharmacy and customer records
management
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● Updating medication histories
● Patient confidentiality
● Drug storage procedures
● Advanced math skills
● Data Entry
● Team collaboration
● Medicare and Medicaid process
● Confidentiality and HIPAA
● Receiving incoming supplies
● Assisting pharmacists
● Graduated with 3.0 GPA
President of Muslim student
association
●
Vice president of American Medical
Student Association at MTSU
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Graduated medical school and passed
United States medical licensing exams
Step 1, Step 2 CK, and step 2 CS.
Certifications
● Certified Pharmacy Technician (CPhT)
Contact this candidate