Pharmacy Manager

Mark Stever

Morrisville, NC *****

********@*******.*** · 360-***-****

Pharmacy Manager

Accomplished pharmacist with over 15 years' experience managing clinical pharmacy operations. Well versed in regulatory compliance matters governing pharmacy operations. Adept at controlling pharmacy costs, budget management, and process improvement. Proven history of leading initiatives to maximize productivity, performance, and positive patient outcomes. Accustomed to using multiple pharmacy information systems to simultaneously provide pharmacy services to multiple facilities.

Core Competencies

Operations

Clinical

Leadership

LEAN Process

Medication Verification

Change Management

Financial Management

Drug Utilization Review

Personnel Management

Strategic Planning

Clinical Consultation

Team Building

Professional Experience

PipelineRx, San Francisco, CA

Clinical Telepharmacist, SE Region, 2018 – Present

Utilize telecommunications technology to provide after-hours clinical pharmacy services for 10 hospitals in multiple states within designated region. Enter and verify orders remotely, reconcile medications, and perform therapeutic drug monitoring. Conduct clinical consultations with prescribers and offer advice and recommendations.

Key Contributions:

Gained proficiency with specialized software and communications platforms and simultaneous use of multiple pharmacy information systems.

Leveraged relationship building talents with new clients to improve processes.

Pharmacy Manager, Shelton, WA

Mason General Hospital & Family of Clinics, May 2016 – August 2018

Held full accountability for pharmacy activities of rural acute care hospital, outpatient pharmacy, and 10 outpatient clinics including anticoagulation and outpatient infusion. Supervised staff of 17 and handled departmental HR matters. Wrote policies and procedures, developed and managed departmental budgets, and oversaw productivity. Served as Chairman of Pharmacy and Therapeutics Committee.

Key Contributions:

Instrumental in expanding pharmacy involvement in medication process in emergency room to include pharmacist review and verification of medication orders.

Initiated and supervised 340B Drug Pricing Program in Mason General's family of clinics.

Achieved high score for department on Employee Engagement Survey.

Played crucial role in rewrite of pharmacy portion of Washington Administrative Code (WACs) by jointly collaborating on task force with State Pharmacy Commission and Washington State Hospital Association.

St Francis Hospital, Franciscan Health System, Catholic Health Initiatives, Federal Way, WA

Director of Pharmacy, 2007 – 2016

Oversaw day-to-day operations of pharmacy services of 135-bed hospital including outpatient infusion, oncology, and emergency services. Chaired Pharmacy/Nursing Committee and functioned in role of Trainer for Safety Core Team. Developed and managed operating budget of $3M and handled HR issues including selection, evaluation, discipline, and termination of 25 employees. Implemented strategic plans to meet organizational objectives.

Key Contributions:

Led project for design and construction of USP 797 compliant cleanroom and remodel of pharmacy.

Improved pharmacy productivity by 15% to top 20% nationally over three-year period through effective departmental budget and productivity management.

Developed policies and processes for medication bar code system.

Served on multiple committees to optimize patient outcomes including Patient and Medication Safety Committees, Medical Quality Council, Surgical Quality Council, Catholic Health Initiatives National Development Team for Pain Management Evidence Based Practices, and Franciscan Health System Evidence Based Practice Steering Committee.

Additional experience as Pharmacy Operations Manager/Interim Director for Providence St. Peter Hospital and Director of Pharmacy for St. Elizabeth Health Services, Franciscan Health System.

Education

Master of Business Administration in Health Care Management

Western Governors University – Salt Lake City, UT

Bachelor of Science in Pharmacy

University of Washington – Seattle, WA

Licensure

Licensed Pharmacist, State of North Carolina

Professional & Community Involvement

American Society of Health-System Pharmacist

Washington State Pharmacy Association

University of Washington Student Preceptor Experiential Advisory Committee (SPEAC)

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