Customer Service Sales Representative

RACHLEEN KAUR

**** *** ******, ******, ********.****@*****.***

British Columbia, V4N 6P9 604-***-****

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Profile

A self-starter and quick learner. Versatile skill set with experience in customer service, sales, and written and oral communication. Recognized skills in mentoring and in leading team projects. Pursuing Diploma in Business Management at Langara School of Management with a desire to enter retail and business analytical industry. Education and Qualification

Diploma in Business Management May 2019 – April 2021 Langara School of Management, Vancouver

High School in Commerce April 2017 – April 2018

DAV School, India

Key Competencies

• Broaden Communication, leadership, and

customer service skills.

• Detail-oriented, organized, and adaptable.

• Great knowledge of Microsoft Office – word,

Excel, and PowerPoint.

• Possess a high standard of ethics.

• Fluent in English, Hindi, and Punjabi.

• Sound mathematical background

• Ability to work under pressure.

Work Experience

Crew Member – Part Time November 2019 – Present

New York Fries, Willowbrook Shopping Centre, Langley

Multi-tasked in a fast-paced environment ran the cash register while preparing food/drinks for guests.

Maintain a clean and presentable work environment.

Managed daily cash, credit, debit, and gift card transactions.

Worked during peak times and high volume.

Scored 100% in mystery shoppers audit owing to excellence in on-time serving the best food to the customers.

Enhanced customer satisfaction by 50% through systematically and coordinately executing the store operational tasks as a team on long weekends.

Rachleen Kaur

8733 160 street, Surrey, ********.****@*****.***

British Columbia, V4N 6P9 604-***-****

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Crew Member - Part Time June 2019 – October 2020

McDonalds, Canada

• Placed orders using cash register.

• Stocked and cleaned work areas.

• Provided ultimate customer service to the customers.

• Ensured the food was properly handles and stored.

• Adaptable to pressure, responsible, organized, and hardworking. Customer Sales Representative - Part Time May 2018 – April 2019 Khalsa Handloom Store, Punjab, India

• Placed orders using cash register.

• Greeted customers as they arrive and direct them to required merchandise.

• Assisted customers with buying decisions when required.

• Stocking items when required.

• Handled customer requests quickly and efficiently ensuring corporate standards are followed.

• Attained proficiency in multitasking by managing various operations at a time. Volunteer Work Experience

Home Peer Tutoring 2017 – 2018

• Tutored students in Mathematics, English and Computer skills.

• Meeting students on a one-to-one and small-group tutoring formats to give learning assistance.

• Developing custom curriculums, including homework and assignments.

• Monitoring, assessing and remediate student performance.

• Communicating with parents about students’ progress.

Contact this candidate