Manager Technical Support
Resume:
CURRICULUM VITAE
TLAMELO SEGWERE RABOTHO
**********@*****.***
Page 1 of 3
Personal Details
Citizenship : South African
Race & Gender : Black Male
Date of Birth : 26 February 1991
ID Number : 910**********
Residential Address : 114 Red Thorn Street
Block D
Mabopane
0190
(Willing to relocate)
Languages : English, Setswana, Zulu, Sepedi, Sesotho Education History
HIGH SCHOOL BACKROUND
High school attended : Holy trinity secondary school Year : 2008
Highest grade passed : Grade 12
TERTIARY QUALIFICATIONS
Institution : PC training and Business College
Course : Diploma in Information Technology
Completed : 2011
Skills
Travel Management
Data capturing and Records management
Technical Support / Help desk support
Microsoft office Suites - Advanced
System Support
Information systems
General Office Administration
ATTITUDE/ BEHAVIOUR
1. Flexible
2. Sense of urgency
3. Enquiring mind
4. Deadline driven
5. Attention to detail
6. Work under pressure
7. Assertive
8. Proactive
9. Dedicated to task
10. Accuracy
11. Efficiency
CURRICULUM VITAE
TLAMELO SEGWERE RABOTHO
**********@*****.***
Page 2 of 3
Accounts Management
Computer literacy (Advanced)
Excellent Communication skills (Verbal & Written)
Telephone Etiquette
Client / Customer Relations
Interpersonal skills
Problem Solving techniques
Work Experience
Employer : Reatswelela Travel and Tours
Position : Travel Consultant
Duration : January 2012 to May 2019
Main Duties : Accounts Administration
: Preparing Quotations for Clients
: Domestic bookings (Individual & Groups)
- Accommodation reservations
- Car rental
- Conference / Banqueting & Events Management
- Shuttle transfers / Concierge
- Flights [Domestic]: Processing of Air tickets and ticket amendments
(Amadeus GDS – Certificate to be completed)
: Loading Suppliers and Clients on Front Desk & vouchers
: Liaising with Suppliers and Clients
: Handling Customer Complaints and Queries (client relations)
: Client orders and payments
: General Office Administration
: Technical support / Desktop support
: Data Capturing and data/record keeping and management
: Invoicing
Employer : KTS Technology Solutions
Position : Contract Trainer
Duration : August 2011 to October 2011
Duties : Product Marketing
: Document Management
: Data capturing
: Office Administration
: Client relations – Queries and complaints
Employer : Mr Price
Position : Shop Assistant
Duration : October 2011 to December 2011
Duties : Managing incoming and outgoing stock
CURRICULUM VITAE
TLAMELO SEGWERE RABOTHO
**********@*****.***
Page 3 of 3
: Stock merchandising
: Customer/Client assistance
Employer : PC Training & Business College Library
Position : Assistant Librarian & Systems Services)
- [Inservice training / Work Based Learning]
Duration : September 2010 to November 2010
Duties : Library Administration
: Library Network Administration
: Book Monitoring and administration
: Office Administration
: Data capturing & Record keeping
References
Name of organization : Reatswelela Travel and Tours Name : Mr Frans Maropeng Modiba
Position : Manager
Telephone : 015-***-****
Name of organization : Mr Price (Van der Walt street Pretoria) Name : Ms. Inocentia Sibiya
Position : Store Manager
Telephone : 012-***-****
Name of organization : KTS Technology Solutions
Name : Ms. Thato Lefheidi
Position : Trainer Supervisor
Telephone : 011-***-****
Name of organization : PC training & business college Name : Mrs. Sikholiwe Precious Tshuma
Position : Library Manager
Telephone : 012-***-****
Contact this candidate