Scrum Manager

BIJU MATHEW THOTTATHIL CSM, SSM, SP

Certified Scrum Master (SAFe- SSM, CSM) / Certified AWS Cloud Practitioner/ Project manager

424-***-****, Houston ***********@*****.*** Availability- Immediate

PROFILE SUMMARY

Project Leadership /Software Development and Implementation

A competent, committed and very experienced Scrum Master with 16+ years of professional experience in deploying, implementing, administering, and supporting multifarious technologies in the fast developing and complex business facilities.

A builder of high-performance teams and a natural team leader, mentor, and motivator who thrives in environments requiring a high-level strategist with dedicated focus on details.

Proven ability to lead and work with a team to successfully complete projects efficiently and provide timely and effective incident responses, meeting service level agreements. Experienced in developing strategies and understanding systems and improve business processes.

Proactive and task-oriented professional, with an intensive background in conceiving and developing unique initiatives to propel technology to the limit and optimize performance. Capable of handling the most challenging networks and delivering results.

CORE COMPETENCIES

Project Management.

Software Development.

Conflict Resolution.

Client Management.

Problem Solving Skills.

Interpersonal Skills.

Microsoft Office Proficiencies.

Product Implementation.

Team Development.

Risk and Issue Management.

Team Building & Leadership.

Training & Mentoring.

HIGHLIGHTS

Participated in all phases of Software Application Development (Scrum, Kanban and Water Fall). Successfully managed remote teams.

Successfully transformed teams from water fall to SAFe framework

Mentored and coached delivery teams up to 12 people on best Agile Scrum practices (SAFe).

Addressed issues rose by the team and worked quickly to remove the impediments and conducted retrospective at the end of the 2-Week SPRINT cycle to help identify what went well in the current SPRINT and what could have been done better.

Encouraged collaboration between the Scrum teams and product owner.

Generated, monitored and tracked Burn-down charts, Planning, Reviewing and estimating backlogs with the scrum teams. Facilitating daily stand up meetings, release planning and release reviews.

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

Good understanding of latest technologies including AWS cloud and Azure

TECHNICAL PROFICIENCIES

Primary Skills: Scrum Master, Project Management- Delivery, Resource, Release planning, PI Planning.

Secondary Skills: Dot net, C#, ASP.Net. Java, Ajax, Web services, Gherkin, TDD, ATDD, AWS cloud.

Databases: SQL Server, Oracle.

Tools Used: Rally, Version One, TFS, Jira, Azure DevOps, MS Project, Visual Studio 6/2012, Spec flow, Fun retro, PIplan.io, Planitpoker, AWS-EC2,EBS,S3 and Confluence

Domain knowledge: Mortgage, Banking, Insurance, Airline, Mobile Application Development.

PROFESSIONAL EXPERIENCE

Mindlance Aug 2019 – March 2020

Senior Scrum Master

Client: United Airlines, Houston, Texas USA

Scrum Team-Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings and software demonstrations for PSS Turnpike project in United Airlines.

Protect development team from outside distractions, impediments and maintain focus on product backlog project timeline

Work closely with product owner in backlog management and continuous delivery of features

Educate and reinforce scrum methodology and agile framework to team members and stake holders

Direct and lead development team from project initiation through the delivery of final product

Kanban Team-Lead one Kanban team with 4 members in moving United Airline’s architectural repositories to Cloud environment

HCL America May 2018 – Aug 2019

Senior Scrum Master

Client: AIG, Houston, Texas USA

Detailed-oriented scrum master responsible for managing scrum team for maintaining beneficiary details / workflow in AIG- VALIC portal.

Leading all Scrum ceremonies.

Supporting teams in transitioning from waterfall to Agile.

Setup grooming sessions with product owner and come up with stories for each sprint with acceptance criteria.

Encouraging collaboration between the Scrum teams and product owner. Updating JIRA to provide transparency on product and sprint backlogs.

Tracking and communicating team velocity and sprint/release progress to higher management. Involving in staffing, reporting and problem resolution.

Cognizant Technology Solutions Aug 2016 – Apr 2018

Scrum Master (SAFe)

Client: Sallie Mae, Indianapolis, IN USA

Detailed-oriented scrum master responsible for managing 2 scrum teams in creating the disbursement processing application to support Sallie Mae’s student loan system.

Leading two Scrum teams, responsible for creating new SallieMae application to disburse funds.

Supported teams in transitioning from waterfall to Agile.

Representing teams in Scrum of Scrums and PI planning sessions.

Generated, monitored and tracked Burn-down charts, Planning, Reviewing and estimating backlogs with the scrum teams. Facilitating daily stand up meetings, release planning and release reviews.

Addressed issues rose by the team and worked quickly to remove the impediments and conducted retrospective at the end of the 2-Week SPRINT cycle to help identify what went well in the current SPRINT and what could have been done better.

Setup grooming sessions with product owner and come up with stories for each sprint with acceptance criteria.

Encouraging collaboration between the Scrum teams and product owner. Updating VSTS to provide transparency on product and sprint backlogs.

Cognizant Technology Solutions Aug 2015 – Aug 2016 Scrum Master

Client: Discover Financials, Chicago, IL USA

Played scrum master role in digital collections agile project to create mobile based applications to bring self-service option to account center for card members experiencing delinquency or hardships.

Facilitated Agile Adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

Taught Scrum, functional testing, performance testing, test case management & product backlog management.

Led and coached a twelve-member team as scrum master to organize and facilitate scrum ceremonies.

Organized and facilitated overall sprint planning- including daily stand-ups, reviews/demos and retrospectives.

Encouraged collaboration between the Scrum teams and product owner. Updating Rally to provide transparency on product and sprint backlogs.

Tracking and communicating team velocity and sprint/release progress to higher management.

Coached and trained team members on Agile tools and techniques.

Cognizant Technology Solutions Feb 2015 – Aug 2015

Scrum Master (SAFe)

Client: Capital One, Chicago, IL, USA

As Scrum master facilitated all agile ceremonies to support CRS to EI Migration project in Capital One.

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.

Improved team velocity by incorporating capacity planning into sprint planning sessions.

Tracking and communicating team velocity and sprint/release progress to higher management. Updating Version One to provide transparency on product and sprint.

Cognizant Technology Solutions Aug 2011 – Aug 2014

Scrum Master/Technical Project Manager

Client: CoreLogic Bangalore, India

Monitored the development progress throughout each sprint to ensure project was within scope and budget.

Facilitated Daily Scrum Meetings and Monthly Reviews meetings.

Conducted sprint retrospective and followed up on action items for continuous improvement.

Coached team members on Agile processes and facilitated planning meetings and retrospectives. Maintained task board and produced daily burndown charts.

Served as the scrum master in the delivery of CoreLogic's mortgage servicing project.

Organized daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.

Assisted team to remove impediments by having an understanding the control and release processes.

CoreLogic India, Bangalore, India Jun 2010 – Aug 2011

Technical Project Manager

Monitored projects on an ongoing basis, evaluating progress and quality, managing issue resolution and taking corrective action as necessary.

Proactively built and maintained strong customer relationships; maintain consistent communication and manage customer needs and expectations by meeting project timelines.

Ensured effective communication and relationship between customers, partners, stockholders and all business units are well maintained.

Successfully managed multiple large projects simultaneously with global teams within CoreLogic.

Identifying resources required, select appropriate project personnel and assign individual responsibilities.

Maintaining scope control, reporting the impact of changes to requirements or new requirements

First Indian Corporation, Bangalore, India Jul 2005 – Jun 2010

Senior Software Developer

Coordinated and negotiated timelines and priorities of the technical aspects of project management with various business groups and stakeholders.

Provided project planning, and collection, monitoring, and reporting team status.

Developed web applications in 3-tier architecture.

Worked closely with the customer throughout the development cycle ensuring the proposed design met customer requirements.

Developed data access layer and business logic layer using ADO.NET and C#.

Previous experience provided upon request

PROJECTS

PSS Turnpike

Beneficiary Redesign

Atlas Project.

The Digital Collections Agile Project.

CRS to EI Migration Project.

AccessApp Rewrite Project.

SourceNet.

CERTIFICATION

Certified SAFe 5 Practitioner (Scaled Agile Inc.) Aug 2017

Certified SAFe 5 Scrum Master (Scaled Agile Inc.) May 2020

Certified Scrum Master (Scrum Alliance) Mar 2013

Certified AWS Cloud Practitioner May 2020

AWARD

Kennedy Excellence Award for efficiently performing in CoreLogic Projects. Dec 2010

EDUCATION

LBS Center for Science and Technology, Kannur, India 1997

PGDCA, Post Graduate Diploma in Computer Applications

Calicut University, India 1995

BSc, Bachelor’s in Mathematics

Contact this candidate