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Operations specialist

Location:
Chicago, IL
Posted:
June 26, 2020

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Resume:

Prespa Sherifi

Professional Summary

My goal is to play an active role in an organization with upwards trajectory with regards to its employee’s careers. I have a proven ability of achieving long-term growth and accuracy, targeting all goals and set standards with my past employers. Looking to develop and grow in a company that provides proof of long-term employee retention with a healthy work culture.

Work History

Rhenus Freight Logistics - Air Import-Export Specialist Rosemont, Il

04/2019 - Current

Communicating with agents & associates overseas to request cargo readiness and schedule pickups from shippers with critical-time sensitive freight.

Working with drivers to ensure that cargo is cleared via customs and is delivered on time to the customer. Emphasis on customer service

Cutting & processing airway bills for the airlines

Reduced costs by improving efficiency across the board and renegotiating key contracts with more favorable pricing structures and carriers

Billing respectable parties once the cargo has flown overseas or delivered to customers within the U.S

Meticulous about following up with Airlines & carriers to ensure on time delivery

Notorious for communication abilities, continuously following up with the correct overseas agents & individuals within my network to ensure movement of shipments

Spearheaded development, implementation, and management of an effective office team and work environment.

Maintained quality and precision by developing a culture of stability, strong performance and positive influence

CEVA Global Logistics – Supply Chain Specialist

Elk Grove Village, IL

09/2014 - 03/2019

Organizing, filing, and prepping paperwork & Bill of Lading for a multitude of different driver classes

Ensuring the correct commodity, hazardous labels, weight and documents are with drivers both domestically & internationally.

Held responsible for training new office team members up to and including dispatchers, coordinators, shipping data entry clerks & domestic specialists. add4ga@r.postjobfree.com

630-***-****

Elmhurst, IL 60126

Skills

Operations Management

Leadership/Positive Influence

Microsoft Outlook Communications

Business Development

Training new employees

Ability to adapt to an everchanging

work environment

Process Improvement

Advanced Microsoft Applications

Supply Chain Management

Cross-Functional Leadership

Exceptional Multitasking Skills

Well Verse In AS400/Magaya

Policy and Regulatory Compliance

Relationship Building and Retention

Region and Territory Communication

Verbal and Written Communication

Education a nd R ecognition

Oakton Community College

Jan 2012 – May 2012

Ombudsman: Jan 2011-Oct 2011

Degree – High School Diploma

American School of Kosova: Sept 2010 - Nov

2010

Taft High School: Sept 2008 – Sept 2010

Developed detailed training and instruction manual for operating the Dispatch Coordinator’s desk detailing & simplifying a breakdown of duties and responsibilities, work instructions, and processes for the Hub operation.

Coordinated on multiple TMS systems to capitalize on revenue opportunities and maximize on time shipping

Communicated well with the dock supervisor and forklift operator team for optimum service of customer’s time sensitive, high valued freight

Engaged customers and associates to quickly identify needs, negotiate contracts and troubleshoot issues

Coordinated employee schedules for supervisors & managers

Handled Domestic & international shipping dealing with a diverse group of drivers and other transportation professionals

Oversaw multiple accounts including Costco, Office Depot, Synnex, CDW & Insight ensuring optimum storing & outbound loading of needed inventory Professional References:

Operations Manager Troye Molose: 773-***-****

Logistics Manager Josh Rodriguez: 773-***-****

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