Sales Customer

Ashley Post

**************@*****.*** 202-***-**** www.linkedin.com/in/ashley-post-jd-and-mba

SUMMARY

Innovative, meticulous, and collaborative leader with success in sales, business development, account management, sales operations, and strategy development. My passion and specialty are in building opportunities that enhance customer satisfaction while also cultivating organizational success.

EDUCATION

George Mason University School of Law - Arlington, VA May 2018

J.D.

George Mason University School of Business - Arlington, VA May 2018

M.B.A.

George Mason University - Fairfax, VA May 2013

B.A. Economics, with Honors

PROFESSIONAL EXPERIENCE

Airbus – Herndon, VA January 2019 – Present

Sales Director

Responsible for generating new business with existing commercial airline customers by creating tailored sales strategies for each customer, with short and long term goals, that generate demand for Airbus Services and led to $20 million in first year bookings

Develops deep relationships with customers through consistent engagement and maintaining in depth knowledge of customer organization to gain their confidence and generate new business

Maintains a detailed knowledge of the Airbus Services portfolio along with a clear understanding of how it adds value to each customer

Uses SalesForce.com (SFDC) to manage sales activity while ensuring the highest level of data hygiene and implemented a process for managing and reporting sales activity in SFDC that was widely adopted across Airbus

Routinely takes initiative in expanding outside routine responsibilities in areas such as creating an onboarding procedure for Services Sales Directors, editing and updating the Agreement template, organizing training sessions on various topics for immediate team members, and many others

STEMconnector - Washington, DC

Sales Consultant July 2015 – September 2018

Advised CEO on firms’ strategy pertaining to sales, business development, and operational goals to optimize revenue

Spearheaded the implementation and execution of SalesForce.com from creating usage standard to maintaining an ongoing evaluation of data input

Oversaw a breadth of sales functions including recruitment, onboarding, and training of staff and interns

Created sales training materials, career progression timelines, and conducted ongoing sales team training sessions to ensure optimal sales team performance

Conducted thorough market research to develop targeted sales territories for sales team

Aided CEO in establishing business development team’s performance dashboards and KPIs

Director, Projects November 2014 – July 2015

Managed strategic accounts to ensure timely renewals by facilitating client engagement in targeted and relevant initiatives

Identified and pursued strategic partnership opportunities through calculated research to enhance customer satisfaction

Collaborated with CEO to determine project strategy and aided in the development of strategic operating goals

Oversaw a team of 2-3 staff in various special projects and managed a team of 5 interns in their day to day responsibilities

Led operational functions by managing office facilities, overseeing all HR and IT functions, and vendor contract negotiations

Closely monitored operating and financial results against $4 million budget and created a process for overseeing collection of $2 million in accounts receivables

CEB - Arlington, VA

Business Development Representative August 2014 – October 2014

Business Development Specialist June 2014 – August 2014

Business Development Associate August 2013 – June 2014

A “hunter” role supporting a Sales Director that led to contributing to $360k in bookings and achieve top performer status

From just a list of company names in assigned sales territory, I prospected the appropriate people and their contact information

Engaged with senior-level executives at Fortune 500 companies by cold calling to proactively schedule sales calls

Ensured all notes were logged in SalesForce.com to ensure the utmost data hygiene

Partook in multiple product knowledge training sessions to ensure up to date knowledge of all the latest product offerings

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