Customer Service Security Guard

DENNIS J. OVEREND

*** ******** ******. **. **********, ON C: 705-***-****

E: add4eg@r.postjobfree.com

HIGHLIGHT OF SKILLS

Ontario Security Guard License

Valid Police vulnerable sector check

“G” and “BZ” License with clean driver’s abstract

20 Years of providing excellent customer service experiences Described as reliable, committed, hardworking, responsible, independent and detail oriented

WORK EXPERIENCE

DRIVER

Experienced BZ driver; passenger, school bus, delivery and street cleaner

Provided optimum customer service when meeting with customers

Ensured safe delivery of all items by consistently following health and safety standards

Loaded and organized trucks with packages, ensuring the security of all items

Ability to perform pre and post trip inspections to ensure safety of passengers and products

SECURITY

Able to maintain composure while working under stressful situations

Strong interpersonal skills; exceptional communication and problem solving skills

Safety conscience individual with an appreciation for safety standards and protocol

Able to deal with security matters in a diplomatic, confidential and professional manner

Detail oriented with the ability to keep accurate records and maintain situational awareness

CUSTOMER SERVICE

Ability to readily inspire the trust and confidence of clients

Committed to excellent service and customer satisfaction

Can be trusted to handle complaints diplomatically and efficiently

Noted for being highly responsive to the needs of clients, employees and management

Ability to convey a warm yet professional image

WORK HISTORY

Security - OEIS – Niagara Falls, ON

Current

Security – Russell Security Services Inc – Barrie, ON 1 Year

BZ Driver – Bus Driver/Highway Coach – Kingston/Barrie, ON 10 Years

Firefighter – Department of National Defense – Borden, ON 23 Years

EDUCATION AND CERTIFICATION

Security Guard License - Ontario

Current

Class BZ License

Current

Emergency First Aid - CPR “A” – AED – St. Johns Ambulance Current

Advanced Fire Protection Technology – Ontario Fire College – Gravenhurst, ON Attained

OSSD – Grantham Secondary – St. Catharines, ON

Attained

References Available

Contact this candidate