Customer Service Executive

CURRICULUM VITAE

HEMALATHA.T */***, Agatheeswarar koil 2nd street

Pozhichalur

Email:add44e@r.postjobfree.com Chennai - 600074

Mobile: 988-***-****

OBJECTIVE:

To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization’s goal.

EDUCATIONAL QUALIFICATION:

Bachelor of Business Administration (BBA) pursuing in Madras University

H.Sc., from Fathima Basheer Matriculation Higher Secondary school, Teynampet, (SIET ) in the year of Mar’2003

COMPUTER SKILLS

MS Word, MS Excel, MS-PowerPoint

PROFESSIONAL EXPERIENCE #1:

Company : Event Managements

Duration : April 2009 to till date

Designation : Master of Ceremonies -EMCEE

Department : Handling all kind of different events & handling different kind of crowd

EMCEE PROFILE:

A master of ceremonies, abbreviated MC or emcee, is the official host of a ceremony, staged event, conference, convention, or similar performance. the term is often used to connote a person who presents performers, speaks to the audience, entertains people, and generally keeps an event moving. This usage occurs in the entertainment industry.

PROFESSIONAL EXPERIENCE #2:

Company : CSS CORP

Duration : May 2007 to April 2009

Designation : Customer service executive

Department : BPO - Subcription cancellation, Selling

ROLES & RESPONSIBLITIES

Night shift with inbound & outbound calls

Handling the customers queries

Selling the product, monitoring the subscription & cancellation

Preparing Daily Report

PROFESSIONAL EXPERIENCE #3:

Company : Sutherland Global Services Private Limited

Duration : April 2005 to May 2007.

Designation : Customer service executive

Department : BPO – BANKING

ROLES & RESPONSIBLITIES

Night shift with inbound & outbound calls

Handling customers queries

Helping designing their own personalized cheques

Creating their personal stamps

Selling envelops.

Taking orders and Preparing Daily Report

PERSONAL PROFILE

Father Name : T.H. PRASAD

Date of Birth : 31.08.1986

Sex : Female

Marital Status : Married

Nationality : Indian

Languages Known : English, Telugu & Tamil

DECLARATION:

The above mentioned information is true and correct to the best of my knowledge and belief. If I am selected and given a chance to serve in your esteemed organization I shall prove my best and ability to the entire satisfaction of my superiors, and ready to join immediately with any kind of shift as per the requirement.

Place:

Date: [HEMALATHA.T]

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