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**** ****** ***** *********, ******* 30815 907-***-**** cell ************@*****.***
Summary
Highly motivated Certified Medical Assistant who is accustomed to fast pace environments. I have excellent organizational skills, time management, communication and written skills with flexibility and experience required to adjust to rapidly changing schedules and shifting priorities assets include dependability, excellent work ethic, motivated and performance driven. Highly competent detail oriented, multitasking, problem solving critical thinking skills, and maintains a professional appearance.
Education
BACHELOR DEGREE HEALTHCARE ADMINISTRATOR/HEALTH AND WELLNESS ADMINISTRATOR/ PHOENIX, ARIZONA
University of Phoenix, 2017-2018
Core Competencies
Coordinating and collaborating with healthcare professionals to implement effective patient care.
Communicating clearly and effectively with professionals, patients, and external organizations.
Assessing and addressing individual patient needs, resolving arising issues and problems.
Leveraging in-depth knowledge of medical procedures and tests to facilitate patient requirements.
Ensuring compliance with all relevant policies, procedures, standards, and regulations.
Master of Time Management, Master the Tools of the Trade, and Deals with Office Politics and Confidentiality as a Medical Support Assistant.
Professional Experience
DEWIGHT EISENHOWER ARMY MEDICAL CENTER – FORT GORDON, GEORGIA
Medical Support Assistant GS 05, 2017- Present
Handle all patient’s information in accordance with provision of the privacy Act
Process all discharges and transfers to Direct Observation Unit (DOU) Medical /Surgical Unit,
Hospice/Palliative/Skilled Nursing Unit.
Spinal Cord Injury (SCI), Psychiatry and Substance Abuse/Aspire Center.
Verifies provider’s orders and notifies nursing staff of SAT and emergent orders, accurately maintains and review patients.
medical records according to standard operating procedures.
Accurately and promptly patient movement such as admissions, discharges, and transfer in (VISTA) and Computerized Patient Record System (CPRS), according to established guidelines.
Arranges and coordinates inpatient appointments for timeliness and to avoid conflicts in the patient treatment.
Accurately scan records in to patient Electronic Medical Record.
Ensure the patient whiteboard and Bed Management System (BMS) names, icons, nursing staff, and providers are both up to date and alighted with providers orders.
Verify and update patient demographics and arrange transportation for discharging/transferring patients.
Update, maintain, and generate Inpatient Roster, Census, and report for Administrative and nursing staff.
Complete work orders and contact the appropriate staff when requesting for emergency repairs or special request.
Respond and assure that all messages are communicates in a timely manner.
Maintain office supplies and automated equipment by keeping supplies adequately stocked.
Advanced knowledge in medical terminology.
Communicate with housekeeping and nursing staff of beds and other area of the wards/units that need attention.
Assist with orientation/on job training of new staff.
The incumbent is trained and competent to cover all wards/units, to cover staffing shortages.
Works independently making decisions based on guidelines, precedents, and regulations.
673RD JBER MEDICAL CENTER — JBER, ALASKA
Medical Support Assistant, 2015 – 2017
Handle all patient’s information in accordance with provision of the privacy Act
Process all discharges and transfers to Direct Observation Unit (DOU) Medical /Surgical Unit,
Hospice/Palliative/Skilled Nursing Unit.
Spinal Cord Injury (SCI), Psychiatry and Substance Abuse/Aspire Center.
Verifies provider’s orders and notifies nursing staff of SAT and emergent orders, accurately maintains and review patients.
medical records according to standard operating procedures.
Accurately and promptly patient movement such as admissions, discharges, and transfer in (VISTA) and Computerized Patient Record System (CPRS), according to established guidelines.
Arranges and coordinates inpatient appointments for timeliness and to avoid conflicts in the patient treatment.
Accurately scan records in to patient Electronic Medical Record.
Ensure the patient whiteboard and Bed Management System (BMS) names, icons, nursing staff, and providers are both up to date and alighted with providers orders.
Verify and update patient demographics and arrange transportation for discharging/transferring patients.
Update, maintain, and generate Inpatient Roster, Census, and report for Administrative and nursing staff.
Complete work orders and contact the appropriate staff when requesting for emergency repairs or special request.
Respond and assure that all messages are communicates in a timely manner.
Maintain office supplies and automated equipment by keeping supplies adequately stocked.
Advanced knowledge in medical terminology.
Communicate with housekeeping and nursing staff of beds and other area of the wards/units that need attention.
Assist with orientation/on job training of new staff.
The incumbent is trained and competent to cover all wards/units, to cover staffing shortages.
Works independently making decisions based on guidelines, precedents, and regulations.
TRIPLER ARMY MEDICAL CENTER — Honolulu, Hawaii
Certified Nursing Assistant, 2010 - 2013
Coordinated on-going patient flow through the clinic process ensuring efficient and effective continuity, accurate completion of all required forms, greeting patients, verifying demographics and insurance information. Schedule in office/specialty appointments.
Collect co-payments and/or outstanding balances. Inform patients of financial assistance opportunities
Follow clinic procedure/protocol organization and maintenance of the patient demographics in MEDITECH. Maintain orders of all medical records (i.e. test results, retrieval from EMR, filing, etc.
Responsible for the development, initiation, tracking and completion charge ticket by collecting and recording pertinent and accurate demographic information at the time of scheduling.
Coordinated patient and non-patient inquiries and requests.
Proactively served as a patient advocate by utilizing courteous and professional telephone etiquette always by answering the telephone promptly, reflecting a positive tone and speaking distinctly with poise, tact and assurance.
CDC EAST CYSS — Fort Gordon, Georgia
Administrative Support Assistant, 2017 – 2018
Provide courteous client service, greeting visitors and answering telephones in order to direct clients to the appropriate staff or handle messages.
Apply understanding of policies relating to patron fees, waiting lists, and program events, explaining to patrons as required.
Complete administrative duties including word processing, mail, copying, and travel orders.
Prepare correspondence, memorandums, briefings, and Daily Activity and other reports.
Certification and Professional Development
Certified Health and Wellness Administrator, University of Phoenix
Heart Code BLS
description
Knowledge and skills in applying, standardized services, medical terminology, and procedures of each services clinic or ward sufficient to give instructions to patients and arrange appointments. Schedule patient appointments and consultations with various clinics and services. Record in-patient records a variety of physician’s orders involving patient activities, diets, tests, and medications; and record telephone messages pertaining to detailed laboratory reports, x-rays, and test results, and referral urgent ones to appropriate professional staff for immediate action. Have knowledge and experience in preparing patients for examinations, which includes taking and recording vital signs and obtaining laboratory specimens. Assist during examinations and minor surgical procedures and with draping, positioning, and performing hands-on work required to assist the physician in the clinical setting. Knowledge of infection control and aseptic techniques and experience with setting up of surgical equipment, instruments, and supplies, and skills enough to set up surgical material and handed to physician and cleaned and sterilized instruments.
Maintains supplies and equipment by sorting and arranging in prescribe manner. I ensured that equipment is in proper working order by assembling, and testing diagnostic equipment, orthopedic devices, suction and draining equipment, etc. Observes and reports breakage and loss of equipment, safety hazards, and supply deficiencies. Knowledge and experience to recognize and report changes in patient's conditions and communicates changes to the head nurse. Experience and knowledge of equipment, materials, medications, and supplies used in a large variety of diagnostic and treatment procedures for understanding and carrying out nursing assignments in the various outpatient clinics.
References
Master Sergeant Leonard Johnson, Flight Chief
673rd Medical Operation Squadron
5955 Zeamer Ave
JBER, Alaska 99506
Cheryl Rector, Management Support Assistant
Einshower Medical Center
300 E Hospital Road
Fort Gordon, Georgia 30905
(706) 787- 0331
Tech Sergeant Mungin, NCOIC
673rd Medical Group
5955 Zeamer Ave
JBER, Alaska 99506