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Customer Service Graphic Designer

Location:
Kitchener, ON, Canada
Posted:
June 25, 2020

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Resume:

RIPUDAMAN SINGH

Email: add3p6@r.postjobfree.com Tel: 437-***-****

Address: ** ********* ********, *********, **, N2E3Y5, Canada CAREER OBJECTIVE

A passionate and reliable graduate in Information Technology with strong client management skills, seeking the position that reflects my experience and personality. Highly proficient and self-driven in customer service, strong communication, collaborative, leadership and interpersonal skills with an excellent understanding of general business and its standards. Looking for an environment, which is fast-paced, challenging and offers growth.

SUMMARY OF SKILLS

● Strong Collaborative skills.

● Strong analytical, mathematical and statistical skills.

● Basic knowledge of project management techniques and principles.

● Strong Knowledge of Adobe Creative Suite (Illustrator, Photoshop, After Effects, Premiere Pro)

● Excellent written and verbal communication skills, Fluent in English, Punjabi, Hindi.

● Ability to do multi-tasking, work gathering, prioritize statistics in fast paced diverse environment.

● knowledge of Various Programming Languages (PHP, Java, Android, CSS, HTML, ASP, jQuery, Angular 6, SQL/SQL Database)

● Knowledge of MS Office -Excel tools such as Excel VBA/Excel Macros, Word, Outlook, PowerPoint.

● Highly proficient in Graphic Design while fostering creative ideas.

● Knowledgeable in networking systems and proficient troubleshooter. WORK EXPERIENCE

Claims Associate March 2018- Present

Walmart Canada, Kitchener, Ontario

● Ensuring Vendor Return Request Forms are completed for all claims over 45 days old.

● Completing recalls in a timely manner.

● Ordering replacement parts for damaged merchandise in a timely manner.

● Maintaining up-to-date Vendor Return Request.

Graphic Designer (Co-op) May 2019- August2019

DHB Graphics, Mississauga, Ontario

● Ensuring creative designs are delivered to a high standard, with an acute attention to detail.

● Development of website mock-ups and other presentation projects.

● Creation of vector illustrations using various Creative Software such as Adobe Suit (Illustrator, Photoshop), Coral Draw, Dream Weaver etc.

● Brainstorm ideas and concepts with design and front-end teams to come up with creative solutions. Technical Support Specialist June 2017- November 2017 Auribises Technologies, India

● Provided immediate IT-related assistance to the company’s customers in a Service Desk setting

● Conducted troubleshooting accordingly and diagnosed complex problems.

● Assisted customers through the processes of installation, maintenance, and upgrades.

● Worked with complex distributed system and technologies.

● Used application software and operating systems to evaluate and diagnose unique and non-recurring problems.

● Prepares and issues trouble tickets; assures customers of timely resolution of technical issues. Android Developer Intern January 2017- June 2017

Auribises Technologies, India

● Created fully functional applications for Android devices

● Known for writing efficient, maintainable and reusable code

● Proficient in design, data structures, problem-solving, and debugging.

● Expert in the interaction between various devices and versions of Android EDUCATION

Post Graduate Diploma in Web Design and Development Lambton College, Ontario January 2018- August 2019 Relevant Courses:

Web Technologies, Database Design and SQL, Illustration and Animation, Video production and editing, Content Management System, Web Server Programming, Web Security, Collaboration Tools Bachelor of Technology in Information Technology

Punjab Technical University, India (Guru Nanak Dev Engineering College) July 2013- May 2017 Relevant Courses:

Computer Architecture, Web Technologies, Software Project Management, System Programming, Agile Software Development, Programming in Java, Database Management System, Cloud Computing, Information Security and Risk Management, Building Enterprise Application



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